DATASUMI LTD

AI Automation & UiPath Implementation Services

Robotic Process Automation (RPA) provides extensive AI Automation and UiPath Implementation Services. We leverage UiPath and AI, which enhance organisational growth through artificial intelligence and robotic process automation. With these technologies, your organisation can improve operations by automating repetitive tasks and equipping employees with AI-based solutions.

Features

• 24/7 uninterrupted operation with software robots.
• Rapid implementation and scalability to meet changing needs.
• Improved accuracy and consistency by eliminating human errors.
• Seamless integration with existing IT infrastructure.
• Centralized control and monitoring of automated processes.
• Advanced analytical tools for performance tracking and optimization.
• Robust security measures to protect sensitive data.
• User-friendly interface for easy bot creation and management.
• Combination of record-and-replay and rule-based automation methods.
• Comprehensive quality assurance through safe storage of process iterations.

Benefits

• Increased productivity and efficiency across the organization.
• Significant cost savings by automating repetitive manual tasks.
• Enhanced customer satisfaction through faster and more reliable service.
• Improved employee morale by freeing them from mundane activities.
• Streamlined compliance and regulatory adherence through automated processes.
• Scalable workforce to handle fluctuating business demands.
• Faster return on investment (ROI) through quick implementation.
• Improved data quality and insights for better decision-making.
• Increased agility and responsiveness to market changes.
• Competitive advantage through optimized operations and cost-effectiveness.

£675 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

668410392191916

Contact

Datasumi Team
+442045770319
accounts@datasumi.com

Planning

• Planning service: Yes
• How the planning service works: Datasumi's planning service provides comprehensive support to enable successful Robotic Process Automation (RPA) implementation, both on-cloud and on-premise. The key aspects of the planning service include:; ; 1. Consulting and Advisory Capabilities; Datasumi's experts work closely with clients to develop high-level and detailed plans for a seamless transition to the cloud.; They ensure a clear understanding of stakeholder requirements, the technical landscape, architecture, and cost estimates for various cloud solution approaches.; ; 2. Cloud Platform Expertise; Datasumi has extensive experience in planning RPA deployments on leading cloud platforms such as AWS, Azure, GCP, and Salesforce.com, as well as open-source software.; ; 3. Bespoke Software Implementation; The team can also assist in the implementation of custom-built software solutions to meet specific client needs.; ; 4. Collaborative Approach; Datasumi partners with clients throughout the planning and implementation process to ensure the successful deployment of cloud hosting and software services.; ; By leveraging its consulting expertise and technical knowledge, Datasumi helps organizations navigate the complexities of RPA adoption and cloud migration, ensuring a smooth and efficient transition.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training and user documentation are provided as part of the project deliverables. Advance level training for Client users on the Cloud PaaS component is arranged on a need basis.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Datasumi provides services to plan, facilitate, manage and oversee the migration of services to and between IT service providers and cloud services. We work with in house teams and incumbent providers to ensure the migration outcomes, approach, resources and dependencies are fully understood and managed. This service applies to Public, Private and Hybrid cloud services across all major providers, including AWS and Azure.; ; Please note that we are required by data protection regulation and law to ensure that UK personally identifiable data is handled within the UK.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide comprehensive quality assurance and performance testing services for our cloud hosting and software development. This is offered throughout the entire lifecycle of our product development to ensure we provide our clients with robust, secure and scalable solutions to meet their needs. We offer quality assurance for our work and our clients by conducting code reviews, cloud environment assessments and architectural reviews. We run a range of testing services to ensure our cloud services are performing to the required standards for our clients. This includes user acceptance testing, penetration testing, automated deployment testing, infrastructure monitoring and API monitoring.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Support can be provided 24/7 or 9/5 based on client business requirements and deliver a complete support desk with ticket logging via a portal or phone, including SLA reporting. ; ; Note that our standard support hours are 9am to 5pm UK time.

Service scope

• Service constraints: Any constraints will be specified after a conversation with the buying authority.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We provide levels of support dependent on system requirements, clients' needs and budgets. Response times depend on individual SLAs and OLAs. They typically fall within 1 to 16 hours. Weekend response time ranges from 1 to 2 hours; however, it is generally reserved for critical issues only.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Webchat, We support assistive technology users through Zendesk.
• Support levels: Support requirements are discussed and agreed upon based on client business requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  In combating climate change, Datasumi will elevate its service provision by embracing sustainability initiatives and bolstering environmental resilience. Taking cues from Google Cloud's ambitious targets of operating solely on renewable energy and aiming for 24/7 carbon-free energy by 2030, Datasumi can set similar benchmarks to curtail its carbon footprint and champion sustainable practices across its operations. By harnessing technology to bolster sustainability endeavors and democratizing earth-centric data for informed decision-making, Datasumi can empower organizations to make data-informed choices that bolster climate resilience. Moreover, aligning with social value themes centered on responsible consumption and production, as delineated in the Social Value Model, can underscore Datasumi's dedication to environmental stewardship and sustainability within its service offerings.; ; By integrating these strategies into its services, Datasumi not only actively contributes to the global battle against climate change but also fosters a more sustainable future. Through a concerted focus on renewable energy adoption, carbon footprint reduction, and promoting eco-conscious practices, Datasumi can position itself as a leader in environmentally responsible service provision. By aligning with sustainability goals and leveraging technology for positive environmental impact, Datasumi can play a pivotal role in advancing climate action and fostering a greener, more sustainable digital landscape.

  Tackling economic inequality

  In addressing economic inequality through its service provision, Datasumi will focus on initiatives that promote equal access to economic opportunities, support small and medium-sized enterprises (SMEs), and foster diversity within the supply chain. By aligning with social value themes that aim to reduce economic disparities, Datasumi can contribute to creating a more inclusive and equitable business environment. Drawing inspiration from the Social Value Model's emphasis on creating new businesses, jobs, and skills, Datasumi can implement programs that facilitate entrepreneurship, job creation, and skills development for underrepresented groups. Additionally, by supporting educational attainment relevant to contracts, providing training schemes to address skills gaps, and promoting sector-related skills growth, Datasumi can help bridge the economic divide and empower individuals from diverse backgrounds.; ; Furthermore, by structuring supply chain selection processes to ensure fairness and diversity, encouraging innovation and disruptive technologies, and promoting collaboration throughout the supply chain, Datasumi can actively contribute to reducing economic inequality. Embracing scalable methods for modernizing delivery, supporting apprenticeships and industry placements, and fostering a fair and responsible approach to working with supply chain partners can further enhance economic inclusivity within its service provision. By adopting these strategies and aligning with initiatives that prioritize economic equality, Datasumi can play a pivotal role in fostering a more level playing field for businesses of all sizes and backgrounds within the ecosystem.

  Equal opportunity

  In the context of equal opportunity, Datasumi enhances its service provision by focusing on promoting diversity, inclusion, and equitable access to opportunities. By aligning with social value themes that prioritize equal opportunities, Datasumi can contribute to fostering a more inclusive and fair society. Drawing inspiration from the Social Value Model's emphasis on supporting local communities in managing and recovering from the impact of COVID-19, Datasumi can implement initiatives that facilitate employment opportunities, re-training programs, and workforce diversity. Additionally, by actively engaging in activities that promote equal access to resources, education, and employment opportunities, Datasumi can demonstrate its commitment to social responsibility and equitable practices within its service provision. Through a concerted effort to prioritize equal opportunity initiatives, Datasumi can play a significant role in advancing social equity and inclusivity within the ecosystem.

  Wellbeing

  In addressing employee wellbeing, Datasumi will elevate its G-Cloud service provision by prioritizing initiatives that promote mental health, work-life balance, and overall employee wellness. By aligning with social value themes that emphasize wellbeing, Datasumi can contribute to creating a supportive and healthy work environment for its employees and clients. Drawing inspiration from leading companies that prioritize employee wellbeing, such as Microsoft's focus on mental health support and flexible work arrangements, Datasumi can implement similar programs to enhance the overall wellbeing of its workforce. By fostering a culture of mindfulness, resilience, and work-life balance, Datasumi can empower its employees to thrive both professionally and personally.; ; Furthermore, by incorporating features in its G-Cloud services that prioritize user experience, accessibility, and data privacy, Datasumi can contribute to the overall wellbeing of its clients. Ensuring that services are user-friendly, secure, and aligned with best practices in data protection can enhance the mental and emotional wellbeing of users who rely on these technologies for their daily operations. Additionally, by promoting digital wellness practices and providing resources for managing screen time and technology usage, Datasumi can support clients in maintaining a healthy relationship with technology.; ; By integrating these wellbeing-focused initiatives into its G-Cloud services and organizational culture, Datasumi can foster a holistic approach to wellbeing that benefits both its employees and clients. Prioritizing mental health support, work-life balance, user experience, and data privacy can create a positive impact on overall wellbeing within the workplace and the digital ecosystem at large.

Pricing

• Price: £675 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.