Business Intelligence and Analytics Service
We provide design, implementation and support services for Cloud based Business Intelligence (BI), Data Analytics and Reporting using familiar tools such as Microsoft Power BI, Tableau, QlikView, Cognos, Excel and more
Features
- Develop, deliver and manage data-driven strategies
- Data analysis, data cleansing, proof-of-concept, consolidation & migration projects
- Data Governance, Mining, Modelling & Design, Visualisation & Machine Learning
- Enterprise-wide, real time, decision-enabling BI & Analytics
- Integration of on-premise and Cloud based BI solutions
- Configure Dashboards, Reports and KPI by integrating diverse data streams
- Support users with self-service business intelligence solutions
- Empower users to identify insights from their data and collaborate
- Consultancy and support through design, build, test, cutover and go-live
- Capabilities include Microsoft PowerBI, Tableau, QlikView, QlikSense, Cognos and more
Benefits
- Rapidly turn existing data into accessible information
- Monitor and improve business performance based on data insight
- Promote self-service business intelligence and analytics for user enablement
- Enable Business Intelligence reporting, fraud detection and profiling
- Reduce admin overheads of data management and analysis
- Govern and maintain report and dashboard libraries
- Improve internal capability/maturity in Business Intelligence & Data Analytics
- Multiple delivery options provide flexible and agile BI services
Pricing
£500 to £1,500 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
6 6 8 7 9 2 5 8 8 2 9 3 6 7 5
Contact
WIKSOT SOLUTIONS LIMITED
Femi Ekujumi
Telephone: 07500377780
Email: f.ekujumi@wiksotsolutions.com
Planning
- Planning service
- Yes
- How the planning service works
- We provide a Discovery Service which covers all aspects of scoping for Data analytics and business intelligence.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Our training services ensures that client staff are continually trained and upskilled, enabling them to reduce their dependency on external support. We achieve this through a comprehensive Knowledge Transfer Programme that includes:
• Training: End-user training (One-to-one or Group classroom-based training) or as a ‘train-the-trainer’ model, in which key users will be responsible for delivering training throughout the organisation.
• Mentoring: Ongoing advice and guidance provided by highly experienced Cloud experts.
• Guided Experience: The user performs the work whilst being supervised by our experts.
• Community of Practice: We establish groups that learn together and share knowledge and information between themselves in regular forum meetings to accelerate learning.
• Knowledge Library: We establish a knowledge library including short training videos, project documentation, lessons learned and templates for future use by the clients. - Training is tied to specific services
- Yes
- Services the training service works with
- Business Intelligence Software Services
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Over the years, we have built extensive experience in delivering new implementations and conducting migrations from complex legacy estates into cloud-based solutions. This has enabled us to develop a strong understanding of the challenges encountered when moving from on-premise to Cloud environment and how to avoid or mitigate these issues. Our key objective is to manage the setup or migration in such a way that minimises business disruption and ensures complete continuity of service. This is achieved through the implementation of structured, well-planned setup and migration processes. Migration is delivered in phased manner (depending on complexity and tolerance for down-time) and in conjunction with business change workstream ensuring all stakeholders and user community are in a position to support the new technology.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We have significant experience of ensuring that our Clients can meet their Quality Assurance and Performance Testing needs through the provision of a fully configurable service that can flex and scale as required. Aside incorporating different stages of Quality Assurance Testing in our implementation services, we also work collaboratively with Clients to develop QA and Performance testing strategies, consider testing risks, and enable them perform QA and Performance testing themselves through the provision of expert advice and guidance. If required, we are also able to perform QA and performance testing on behalf of our clients. The services we provide can encompass: QA and Performance Testing Strategies, Test Scoping, Test Planning, and Test Preparation, Test Execution, Test Analysis, Test Reporting, Performance Testing, Risk Assessment, Automated Testing and more. All of these services can be configured to meet any client size, internal capability and can be delivered at a fixed cost or on a flexible day rate in line with our rate card.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security testing
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide support service that is available before, during and after the implementation of cloud services. This ranges from first-line/helpdesk support services to the delivery of specialists on-site to resolve high-level or complex issues. Our ongoing support can integrate with Client’s your existing support arrangements to deliver a seamless service to users.
Service scope
- Service constraints
- No constraint
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- We respond to most requests within 60minutes during weekdays and 120minutes during weekends.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Every Client is provided with a dedicated Account Manager (at no additional cost) who is always on hand to ensure that any operational support is provided in an effective and efficient manner. They can be reached on telephone or via emails during office hours. Where the support required is of a technical nature requiring skills outside of our support team, we are able to bring in specialist skills from our network of trusted consultants. Depending on the nature of the issue and the resolution, there may be an additional charge for this type of support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We are committed to doing our very best to reduce our carbon footprintCovid-19 recovery
As a responsible company, the welfare of our Personnel and Clients are paramount to us and the event of pandemics such as Covid-19, we abide by government adviseTackling economic inequality
As a company, our Personnel are our most valuable asset and we see and treat everyone as equal and entitled to be adequately rewarded. Every Personnel is rewarded on the basis of their contributions and not based on gender, race or ethnicityEqual opportunity
We aim to ensure every Personnel is give equal opportunity at all timesWellbeing
The wellbeing of our workforce is important to us. As such we encourage everyone to have a work-life balance and pay attention to themselves
Pricing
- Price
- £500 to £1,500 a unit a day
- Discount for educational organisations
- Yes