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Oyster Information Management Solutions Limited

OneTrust Certification Automation Implementation, Support, Maintenance and Training

Certification Automation from OneTrust allows you to build and manage an entire InfoSec program including the ability to define security policies, provide proof of compliance. The product suite can track implementation of security controls and prepare for security audits like SOC 2, ISO 27001 and more.

Features

  • Security posture management
  • Automated evidence collection
  • Content Library for ISO27001 or SOC 2 Compliance
  • Audits and auditor collaboration
  • Customer portal to share security reports
  • Training services available across the UK and Europe

Benefits

  • Full access to OneTrust experts
  • System configured to your requirements
  • Support available when you need it
  • Knowledge transfer of OneTrust skills if needed
  • Certification Automation experts available on-site
  • Priority access to OneTrust development team
  • Supports ISO27001 and SOC 2 information security programmes

Pricing

£938 to £1,761 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at josef.elliott@oyster-ims.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 6 9 4 7 4 5 7 3 8 6 3 0 0 1

Contact

Oyster Information Management Solutions Limited Josef Elliott
Telephone: 0207 199 0620
Email: josef.elliott@oyster-ims.com

Planning

Planning service
Yes
How the planning service works
Oyster IMS provides business analysis, solution design and infrastructure design for information governance software products. These services are provided by qualified consultants and business analysts.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
OneTrust Certification Automation

Training

Training service provided
Yes
How the training service works
Oyster IMS provides bespoke training for OneTrust Certification Automation. These services are provided by qualified consultants and software trainers.
Training is tied to specific services
Yes
Services the training service works with
OneTrust Certification Automation

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Oyster IMS offers analysis services for both business processes and data along with a design service that helps buyers migrate to the cloud or between cloud services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Oyster IMS supports cloud hosting in a variety of environments primarily the Microsoft Azure environment.

Service scope

Service constraints
There are no constraints to this service

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Oyster IMS has several service levels which provide responses from as little as 15 minutes. Response times are measured during support desk hours of operation which does not normally include weekends.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Oyster IMS provides a variety of support packages at different prices. For example standard support for certain products and configurations will consist of a base fee of £5,000 per annum plus £10 per user per month. Oyster IMS can also provide enhanced support for an additional fee which includes additional onsite support from an Oyster IMS engineer.

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
OneTrust

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Oyster IMS is committed to support action to prevent climate change. Our Carbon Reduction Plan forms part of Oyster IMS’ actions towards Net Zero emissions, overseen by our Environmental, Social and Governance (ESG) Group. This Carbon Reduction Plan has been completed in accordance with PPN 06/21 and associated guidance and reporting standards for Carbon Reduction Plans.

Covid-19 recovery

Oyster IMS continued to service customers throughout the Covid-19 pandemic and has ensured that all activity has tried to have a positive effect on helping our customers recover as well. We have continued to provide 100% of our services on a hybrid basis but are increasingly moving back to more face-to-face meetings as and when this suits our clients.

Tackling economic inequality

To tackle inequality in employment, skills and pay at Oyster IMS we train our managers and all other employees about our equal opportunities policy to all employees that encourages equality, diversity, and inclusion. We carry out annual equal pay reviews with an aim to have a clear pay structure and ensure all employees are aware what they need to do if they want to take on higher-paid roles.

Equal opportunity

Oyster IMS is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of our society, and for each employee to feel respected and able to give their best. We monitor the make-up of our workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability as well as aiming to be an equal opportunities employer that reflects the expertise and diversity of our local community and ensure we source and attract a diverse pool of candidates.

Wellbeing

At Oyster IMS, we promote and develop work-life balance practices to ensure we maximise employment opportunities for all and continue to offer flexible working hours, home working opportunities, part-time opportunities to improve the range of opportunities we offer. We actively create a working environment free from bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all and where individual differences and contributions of all employees are recognised and valued.

Pricing

Price
£938 to £1,761 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at josef.elliott@oyster-ims.com. Tell them what format you need. It will help if you say what assistive technology you use.