Sterling Computers Corporation

Sterling - Orbis Discovery

Discovery is a cloud-hosted Platform as a Service offering powered by AI and LLM that optimizes multi-domain research enabling faster and more complete analysis.

Features

• AI Powered Analytic that streamlines intelligence
• open-source optimization for human intelligence, signals intelligence, military operations
• multi-domain research in support of strategic objectives
• enhances intelligence support to tactical operations and strategic missions
• multi-source intelligence analysis
• multi-modal open-source training from advanced intelligence professionals

Benefits

• increases efficiency of research
• increases speed of analysis
• increases analytic reach
• decreases redundancy in intelligence research
• increases ability to detect disinformation
• increases ability to detect misinformation

£8,218.58 to £9,040.43 a user

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at luke.flanagan@sterling.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

669501704249127

Contact

Luke Flanagan
+447557400401
luke.flanagan@sterling.com

Planning

• Planning service: Yes
• How the planning service works: Orbis technical advisors can work hand-in-hand with buyers to implement cloud hosting or software services based on the buyers core objectives. Orbis consultants can also leverage existing relationships with cloud hosting, PaaS, and SaaS providers to implement those services on behalf of buyers, based on buyers core objectives.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer training for operation of Orbis created platform and software as a service offerings. We also offer training in Impact Metrics application for the purpose of quality assurance and performance testing. This training can be conducted virtually or in person at various levels depending on the needs of the buyer.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Orbis Discovery
  • Orbis Impact Metrics
  • Orbis Catalyst

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Orbis has made a business out of evaluating programs and performance. We routinely apply our proprietary Impact Metrics methodology to our own activities and will leverage this experience against buyers quality assurance and performance testing requirements.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Cyber security consultancy
  • Security incident management

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Orbis offers training, consulting or advising, and implementation support for Orbis software services. This may range from providing a by-request one-time virtual training to hiring a full time employee to support buyers requirements.

Service scope

• Service constraints: Service constraints depend heavily upon the agreed upon scope of work for a given lot.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times will vary based on buyer requirements but an average range would include 3-5 business days.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: Sterling can provide varied levels of support depending on buyer requirements. Support from a technical account manager or cloud support engineer would come at an additional cost.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Orbis

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Schellman LLP
• ISO/IEC 27001 accreditation date: 28/09/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 17/02/2023
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001
  • CMMC
  • ISO 4001

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity

  Fighting climate change

  The following initiatives demonstrate Sterling’s commitment to environmental stewardship and sustainability. • Renewable Energy: Sterling partners with a power provider that uses renewable energy sources, minimising its carbon footprint. • Tree Planting: The company actively contributes to reforestation efforts by planting trees, promoting biodiversity, and sequestering carbon. • Water Dispensers: Sterling’s headquarters prioritise sustainability by installing water dispensers, reducing single-use plastic waste. • Recycling: At every facility, recycling programs are in place, diverting waste from landfills and promoting circular economy practices. • Flexible Work Arrangements: Employees benefit from work-from-home days, fostering work-life balance and reducing commuting-related emissions. where vendor packaging is unsuitable for shipping, we re-box products using recycled cardboard, paper, and glue tape. Additionally, vendors utilise various pallets and skids in their supply chains, including plastic options, over which we have limited influence. However, when re-palletising is necessary, we prioritise using the most appropriate pallets for specific goods and destinations, considering customer requirements. We have focused on reducing any additional packaging added during the process. Moreover, we have established robust pallet recycling practices, wherein all pallet and wood waste generated on-site is collected and recycled. Our suppliers reuse intact pallets, repair damaged ones, and recycle any remaining waste by chipping it for reuse. Additionally, we provide pallets to carrier companies for reuse, further contributing to sustainability efforts.

  Covid-19 recovery

  We are committed to expanding our capacity to offer skills opportunities directly, particularly in response to the economic recovery following COVID-19. Our commitment aims at addressing the diverse needs of our workforce and the wider community. We recognise the importance of offering training programs that encompass a wide range of skills, including leadership, communication, teamwork, and practical skills relevant to our industry. In practical terms, our approach involves collaborating with accredited training providers to develop tailored programs that meet the evolving needs of our workforce. These programs will be overseen by Sterling’s Framework Agreement Manager and Project Manager, who will ensure that training objectives are aligned with our business goals and the requirements of the Public Services (Social Value) Act 2012. Regular monitoring and evaluation processes will be implemented to track the effectiveness of these programs and make necessary adjustments to optimise outcomes

  Tackling economic inequality

  Sterling actively supports educational establishments, the wider public sector, and local communities through various initiatives. One notable involvement is as an ambassador for the STEM Learning programme, where Sterling collaborates to improve the educational outcomes of young people in STEM education. This partnership aims to foster collaboration and support within the STEM education ecosystem, ensuring that young learners can access quality educational resources and opportunities. Furthermore, Sterling has extended its support to local schools and universities, such as Lancaster and Manchester. This assistance primarily involves participation in learning events hosted by these universities at the Manchester DiSH office, where Sterling is situated. Manchester DiSH has supported over 4000 youngsters with online safety, accredited female lead VCSEs with Cyber essentials, hosted MPs and supported countless businesses with cyber awareness. An example of Sterling’s involvement, is we actively participated in a 'Dragons Den' event organised for local schools, held at the Manchester DiSH office, hosted by Barclays Eagle Labs. During this event, Sterling engaged with young entrepreneurs, listened to their business ideas, provided valuable feedback, and offered guidance and support to their educational business studies. Sterling is also actively helping with Elective Home Education (EHE), where children between the ages of eight and fifteen come into the office to learn subjects such as Robotics, Cyber Security, and Money Management.

  Equal opportunity

  Sterling is committed to providing free-of-charge skill provision to our Members and Wider Public Sector Contracting Authorities accessing this Framework Agreement. Our aim is to offer a range of workshops, seminars, and online training sessions that are tailored to meet the specific needs of our stakeholders. These sessions will cover a diverse array of topics, including technical skills relevant to our industry and broader soft skills essential for professional development. We will work closely with our partners and stakeholders to identify areas of need and tailor our training offerings accordingly. Sterling proudly hosts a dynamic paid internship program renowned for its enriching experiences. Each summer, interns at Sterling delve into various facets of our operations, honing essential Sales, Accounting, and Operations skills. Moreover, participants enjoy various benefits, including mentorship from seasoned professionals, exposure to real-world projects, and networking opportunities within our vibrant corporate culture. Designed for college students, our internship program is a launching pad for aspiring professionals. It offers invaluable insights and hands-on training that complement academic learning. As a testament to its success, many of our interns seamlessly transition into full-time roles upon graduation, leveraging their internship experience to hit the ground running in their careers. At Sterling, we're committed to nurturing talent and empowering the next generation of leaders. Join us this summer and embark on a journey of growth, learning, and endless possibilities. Sterling currently offers this program globally and will endeavour to extend this opportunity to participants once we are brought on to the framework. This internship program serves as an essential avenue for developing talent and fostering future leaders in our industry.

Pricing

• Price: £8,218.58 to £9,040.43 a user
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at luke.flanagan@sterling.com. Tell them what format you need. It will help if you say what assistive technology you use.