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Scout AI

MLOps Enablement & Operationalisation

Scout AI provides MLOps Enablement and Operationalisation services to help organisations deploy, manage, and scale machine learning solutions in cloud environments. We design and enable MLOps practices that support reliable model deployment, monitoring, governance, and integration into existing cloud platforms and delivery workflows.

Features

  • MLOps capability and maturity assessment
  • Model deployment and lifecycle design
  • Cloud-native MLOps architecture enablement
  • Model versioning and environment management
  • Monitoring and performance management design
  • Integration with DevOps and CI/CD pipelines
  • Data, model, and pipeline governance guidance
  • Security and compliance considerations for ML
  • Tooling selection and configuration support
  • MLOps documentation and knowledge transfer

Benefits

  • Improves reliability of deployed machine learning models
  • Reduces risk in operationalising AI solutions
  • Enables scalable and repeatable AI deployment
  • Improves visibility of model performance
  • Supports governance and compliance for AI
  • Reduces manual effort managing ML pipelines
  • Accelerates time to value from AI
  • Improves collaboration between data and engineering teams
  • Supports sustainable AI operations
  • Enables confident scaling of AI solutions

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.smith@joinscout.org. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

6 7 0 6 7 1 8 2 0 6 5 0 9 3 7

Contact

Scout AI David Smith
Telephone: 07949413262
Email: david.smith@joinscout.org

About the service

Service categories

Cloud Support Services

Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination
  • Other

Service scope

Service constraints
Scout AI delivers MLOps Enablement and Operationalisation primarily as a remote service. On-site technical sessions can be provided by agreement where required. The service supports enablement and operational design activities but does not include responsibility for operating live production models unless explicitly agreed. Delivery is dependent on timely access to data platforms, environments, tooling, and relevant technical stakeholders.

User support

Email or online ticketing support
Yes
Support response times
Scout AI provides email and online ticketing support during standard UK business hours. Initial responses are typically provided within one working day. Response times may vary depending on service scope, agreed service levels, and issue priority. Support requests submitted outside business hours, including weekends and public holidays, are acknowledged on the next working day unless enhanced support arrangements have been agreed.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
Scout AI ensures its web-based support tools are designed to be compatible with commonly used assistive technologies. Our online ticketing and web chat interfaces are tested as part of routine quality assurance activities, where utilised, using assistive technologies such as screen readers, keyboard-only navigation, and browser accessibility tools.

Where web chat functionality is used, testing focuses on ensuring content is perceivable, operable, and understandable, including correct focus management, readable labels, and logical interaction flows. Accessibility considerations are reviewed during configuration and updates, and issues identified are prioritised for remediation.

We welcome accessibility feedback from users and apply continuous improvement to support inclusive access. Where required, we work with buyers to validate accessibility requirements and make reasonable adjustments aligned to WCAG 2.2 AA.
Support levels
Scout AI provides flexible support levels aligned to buyer needs and service scope.

Standard Support is included with the service and provides access to email or ticketed support during UK business hours. This covers advisory queries, clarification requests, and scheduled check-ins aligned to agreed delivery activities.

Enhanced Support can be provided at additional cost where buyers require extended availability, faster response times, or increased engagement. Enhanced support levels are agreed during onboarding and priced transparently based on scope, duration, and resource requirements.

Where appropriate, buyers are supported by a named cloud architect or senior cloud support engineer familiar with their environment and objectives. For larger or longer-running engagements, a dedicated point of contact can be provided to coordinate activity, reporting, and escalation.

Full details of support levels, response expectations, and costs are agreed contractually prior to service commencement.
AI chatbot
Yes

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £1,100.00 £770.00
Associate business architect £1,200.00 £840.00
Business architect £1,300.00 £910.00
Lead business architect £1,400.00 £980.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,300.00 £910.00
Senior data architect £1,400.00 £980.00
Chief data architect £1,500.00 £1,050.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,200.00 £840.00
Senior enterprise architect £1,300.00 £910.00
Lead enterprise architect £1,400.00 £980.00
Principal enterprise architect £1,500.00 £1,050.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £1,200.00 £840.00
Network architect £1,300.00 £910.00
Lead network architect £1,400.00 £980.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,300.00 £910.00
Lead security architect £1,400.00 £980.00
Principal security architect £1,500.00 £1,050.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £1,100.00 £770.00
Solution architect £1,200.00 £840.00
Senior solution architect £1,300.00 £910.00
Lead solution architect £1,400.00 £980.00
Principal solution architect £1,500.00 £1,050.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £1,100.00 £770.00
Technical architect £1,200.00 £840.00
Senior technical architect £1,300.00 £910.00
Lead technical architect £1,400.00 £980.00
Principal technical architect £1,500.00 £1,050.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,600.00 £1,120.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,600.00 £1,120.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,600.00 £1,120.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,200.00 £840.00
Principal cyber security audit and assurance £1,300.00 £910.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £1,100.00 £770.00
Lead cyber security governance and risk manager £1,200.00 £840.00
Principal cyber security governance and risk manager £1,300.00 £910.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £1,100.00 £770.00
Lead cyber security monitoring £1,200.00 £840.00
Principal cyber security monitoring £1,300.00 £910.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £1,100.00 £770.00
Lead cyber security incident response £1,200.00 £840.00
Principal cyber security incident response £1,300.00 £910.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £1,100.00 £770.00
Lead cyber security vulnerability management £1,200.00 £840.00
Principal cyber security vulnerability management £1,300.00 £910.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £1,100.00 £770.00
Lead cyber security digital forensics £1,200.00 £840.00
Principal cyber security digital forensics £1,300.00 £910.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £1,100.00 £770.00
Lead cyber security penetration testing £1,200.00 £840.00
Principal cyber security testing £1,300.00 £910.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £1,100.00 £770.00
Lead cyber security secure systems architecture and design £1,200.00 £840.00
Principal cyber security secure systems architecture and design £1,300.00 £910.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £1,000.00 £700.00
Analytics engineer £1,100.00 £770.00
Senior analytics engineer £1,200.00 £840.00
Lead analytics engineer £1,300.00 £910.00
Head of analytics engineering £1,400.00 £980.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £1,000.00 £700.00
Data analyst £1,100.00 £770.00
Senior data analyst £1,200.00 £840.00
Principal data analyst £1,300.00 £910.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,100.00 £770.00
Senior data engineer £1,200.00 £840.00
Lead data engineer £1,300.00 £910.00
Head of data engineering £1,400.00 £980.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,300.00 £910.00
Head of data ethics £1,400.00 £980.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,200.00 £840.00
Lead data governance manager £1,300.00 £910.00
Head of data governance £1,400.00 £980.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £900.00 £630.00
Associate data scientist £1,000.00 £700.00
Data scientist £1,100.00 £770.00
Principal data scientist £1,200.00 £840.00
Lead data scientist £1,300.00 £910.00
Head of data science £1,400.00 £980.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,200.00 £840.00
Lead machine learning engineer £1,300.00 £910.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £800.00 £560.00
Performance analyst £1,100.00 £770.00
Senior performance analyst £1,200.00 £840.00
Lead performance analyst £1,300.00 £910.00
Head of performance analysis £1,400.00 £980.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £700.00 £490.00
Application operations engineer £800.00 £560.00
Senior application operations engineer £900.00 £630.00
Lead application operations engineer £1,000.00 £700.00
Principal application operations engineer £1,100.00 £770.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,100.00 £770.00
Senior business relationship manager £1,200.00 £840.00
Lead business relationship manager £1,300.00 £910.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £1,100.00 £770.00
Change and release analyst £1,200.00 £840.00
Change and release manager £1,300.00 £910.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £1,100.00 £770.00
Senior operations analyst £1,200.00 £840.00
Operational control manager £1,300.00 £910.00
Head of command and control £1,400.00 £980.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £700.00 £490.00
End user computing engineer £800.00 £560.00
Senior end user computing engineer £900.00 £630.00
Lead end user computing engineer £1,000.00 £700.00
Principal end user computing engineer £1,100.00 £770.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £1,100.00 £770.00
IT service manager £1,200.00 £840.00
Senior IT service manager £1,300.00 £910.00
Head of IT service management £1,400.00 £980.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,200.00 £840.00
Major incident manager £1,300.00 £910.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £700.00 £490.00
Infrastructure engineer £1,000.00 £700.00
Senior infrastructure engineer £1,100.00 £770.00
Lead infrastructure engineer £1,200.00 £840.00
Principal infrastructure engineer £1,300.00 £910.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £700.00 £490.00
Infrastructure operations engineer £1,000.00 £700.00
Senior infrastructure operations engineer £1,100.00 £770.00
Lead infrastructure operations engineer £1,200.00 £840.00
Principal infrastructure operations engineer £1,300.00 £910.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £1,000.00 £700.00
Problem manager £1,100.00 £770.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £1,100.00 £770.00
Senior service desk analyst £1,200.00 £840.00
Service desk manager £1,300.00 £910.00
Head of service desk £1,400.00 £980.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £1,100.00 £770.00
Service readiness analyst £1,200.00 £840.00
Service transition manager £1,300.00 £910.00
Lead service transition manager £1,400.00 £980.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £700.00 £490.00
Junior business analyst £800.00 £560.00
Business analyst £1,100.00 £770.00
Senior business analyst £1,200.00 £840.00
Lead business analyst £1,300.00 £910.00
Head of business analysis £1,400.00 £980.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £1,100.00 £770.00
Delivery manager £1,200.00 £840.00
Senior delivery manager £1,300.00 £910.00
Head of (Agile) delivery management £1,400.00 £980.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £1,100.00 £770.00
Digital portfolio manager £1,200.00 £840.00
Senior digital portfolio manager £1,300.00 £910.00
Head of portfolio £1,400.00 £980.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £900.00 £630.00
Product manager £1,100.00 £770.00
Senior product manager £1,200.00 £840.00
Lead product manager £1,300.00 £910.00
Head of product £1,400.00 £980.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,400.00 £980.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,400.00 £980.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £1,000.00 £700.00
QAT analyst £1,100.00 £770.00
Senior QAT analyst £1,200.00 £840.00
Lead QAT analyst £1,300.00 £910.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £900.00 £630.00
Test engineer £1,000.00 £700.00
Senior test engineer £1,100.00 £770.00
Lead test engineer £1,200.00 £840.00
Test manager
Role level UK Rate Offshore Rate
Test manager £900.00 £630.00
Head of test £1,000.00 £700.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £800.00 £560.00
Junior DevOps engineer £900.00 £630.00
DevOps engineer £1,000.00 £700.00
Senior DevOps engineer £1,100.00 £770.00
Senior DevOps engineer - management £1,200.00 £840.00
Lead DevOps engineer £1,200.00 £840.00
Lead DevOps engineer - management £1,300.00 £910.00
Principal DevOps engineer £1,300.00 £910.00
Principal DevOps engineer - management £1,400.00 £980.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £800.00 £560.00
Junior frontend developer £900.00 £630.00
Frontend developer £1,000.00 £700.00
Senior frontend developer £1,100.00 £770.00
Lead frontend developer £1,200.00 £840.00
Head of frontend development £1,300.00 £910.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £700.00 £490.00
Junior developer £800.00 £560.00
Developer £900.00 £630.00
Senior developer £1,000.00 £700.00
Senior developer - management £1,100.00 £770.00
Lead developer £1,100.00 £770.00
Lead developer - management £1,200.00 £840.00
Principal developer £1,200.00 £840.00
Principal developer - management £1,300.00 £910.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £800.00 £560.00
Accessibility specialist £1,000.00 £700.00
Senior accessibility specialist £1,200.00 £840.00
Head of accessibility £1,400.00 £980.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £700.00 £490.00
Junior content designer £800.00 £560.00
Content designer £1,100.00 £770.00
Senior content designer £1,200.00 £840.00
Lead content designer £1,300.00 £910.00
Head of content design £1,400.00 £980.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,300.00 £910.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £700.00 £490.00
Junior graphic designer £800.00 £560.00
Graphic designer £1,100.00 £770.00
Senior graphic designer £1,200.00 £840.00
Lead graphic designer £1,300.00 £910.00
Head of graphic design £1,400.00 £980.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £700.00 £490.00
Junior interaction designer £800.00 £560.00
Interaction designer £1,100.00 £770.00
Senior interaction designer £1,200.00 £840.00
Lead interaction designer £1,300.00 £910.00
Head of interaction design £1,400.00 £980.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £700.00 £490.00
Junior service designer £800.00 £560.00
Service designer £1,100.00 £770.00
Senior service designer £1,200.00 £840.00
Lead service designer £1,300.00 £910.00
Head of service design £1,400.00 £980.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £1,200.00 £840.00
Lead technical writer £1,300.00 £910.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £700.00 £490.00
Junior user researcher £800.00 £560.00
User researcher £1,100.00 £770.00
Senior user researcher £1,200.00 £840.00
Lead user researcher £1,300.00 £910.00
Head of user research £1,400.00 £980.00

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Volunteering opportunities for staff
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.smith@joinscout.org. Tell them what format you need. It will help if you say what assistive technology you use.