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Hand and Millar Management Consulting LLP

Project Evaluation & Learning From Experience

Learning from Experience (LFE) processes are formal processes in which organisations undertake organisational learning to support Continuous Improvement activity. Our LFE approach processes enable organisations to learn from experience and to provide justifications for optimising processes, methods and controls to improve future organisational performance.

Features

  • Formalised process for identifying lessons
  • Action planning for acting on lessons learning
  • Ability to adapt and innovate through lessons learned
  • Highlight thematic learning to improve organisation processes
  • Reduce risk through learning from experience
  • Post project evaluation and post programme evaluation
  • Lessons learned database and thematic analysis, process improvement
  • Learning from experience to provide evidence for adaption and improvment
  • Identify and replicate good practice through learning from experience

Benefits

  • Learning from experience provides continuous improvement evidence
  • Reduces time through process optimisation
  • Reduces cost through process optimisation
  • Increases team cohesion and effectiveness through learning
  • Decrease risk of failure and enhances likelihood of success
  • Provide individual and team empowerment to realise full potential

Pricing

£300 to £1,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 7 3 5 9 0 0 5 7 2 1 6 8 5 6

Contact

Hand and Millar Management Consulting LLP Jonathan Millar
Telephone: 07931160898
Email: contact@handmillarconsulting.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No constraints that are specific to this service.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays. Cover will be provided during periods of sickness and leave.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays. Cover will be provided during periods of sickness and leave.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

Through activities within the contract, Hand and Millar Management Consulting will create employment opportunities and recruit into these opportunities to ensure the company meets the equality, diversity and inclusion aspirations of its Partners, employees and associates. H&M will seek to recruit in particularly, but not exclusively, from Universities in inner cities. Further, it will accelerate the development and implementation of its emerging graduate scheme to align ever more closely with Science, Technology, Engineering and Mathematics (STEM) skills. H&M aims to partner will educational providers of such skills, at both the higher and further educational level. H&M will seek out industry leading training scheme providers to supplement its internal development of all staff, including graduates. Where opportunities to do so present themselves, H&M will work with local comprehensive schools to promote the benefits of developing skills and careers in the STEM skills.

Pricing

Price
£300 to £1,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.