INTEGRITY360 LIMITED

Rapid7 InsightIDR

Rapid7 InsightIDR is a unified incident detection and response solution that combines compliance reporting, log aggregation, user behavior analytics, and real-time search. Powered by the Command Platform, it uses attacker analytics, machine learning, and deception techniques to rapidly detect, investigate, and contain threats across endpoints and cloud environments.

Features

• Centralized log aggregation from diverse data sources
• Continuous monitoring for vulnerabilities and misconfigurations
• Real-time search across logs and network events
• User & attacker analytics quickly identify internal and external threats
• Detection of compromised credentials and lateral movement
• Malware detection and monitoring across assets
• Deception techniques like honey pots and honey credentials
• Customizable dashboards and reporting
• Integrated DFIR (Velociraptor) - Unlimited Incident Response
• Enhanced Network Traffic Analysis for deep packet inspection

Benefits

• Rapid detection of threats across endpoints and cloud environments
• Low false positives, saving analysts valuable time
• Streamlined compliance reporting for audits and regulations
• Accelerated incident response from compromise to containment
• Simplified data collection and analytics in one platform
• Continuous adaptation to new and evolving attack techniques
• Efficient investigation & automation workflows for security teams
• Early detection of intruders before damage occurs
• Improved security posture

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

674096572686405

Contact

Paul Momirovski
+44 20 3397 3414
bidreviewboard@integrity360.com

About your service

• Service categories:

  Systems Infrastructure Software

  Security

  • Security analytics

  Network security

  • Active application security
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Our software services uses our Integrity360 customer portal for support through which we integrate other vendors tools such as Microsoft/Sophos/etc.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: As standard, Integrity360 will maintain an upgrade system or services. Clients are given plenty of advance notice and maintenance is normally scheduled out of business hours.
• System requirements: Standard computing power is used. Clients are consulted in advance.

User support

• Email or online ticketing support: Yes
• Support response times: Questions will be responded to within four hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Integrity360 offers the use of chat via the client portal or by ChatOps such as Slack, or Office365 methods such as Teams. The method is agreed with clients in preparation for the kick off of services.
• Onsite support: Yes, at extra cost
• Support levels: Integrity360 provides a range of support levels designed to meet different operational and security requirements. Our Technical Support Service (TSS) is available either during core business hours (8am–5pm) or on a full 24x7 basis. This service maintains and supports specific cyber security tools, provides continuous monitoring, and delivers defined response levels aligned to agreed SLAs. For organisations requiring broader operational coverage, we also offer comprehensive 24x7 managed services, ensuring round‑the‑clock oversight, incident handling, and access to specialist expertise.; Pricing for all support tiers is based on capacity requirements, typically determined by the number of assets or tools in scope. As standard practice, Integrity360 conducts an initial assessment to understand the environment and requirements in detail, following which tailored pricing is provided. We therefore recommend that further information is requested directly from Integrity360 to ensure accurate costings.; Service features include 24x7 support, remote assistance via remote desktop, phone or email, incident and problem management, and vendor incident management. These services enable organisations to augment in‑house teams with Integrity360’s deep technical expertise and gain access to experienced security engineers. A dedicated technical account manager or cloud support engineer can be provided depending on the service level selected.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: Integrity360 has some of the highest vendor relationships in the industry. Getting started will either be supported by Integrity360 directly or the vendor.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: There are multiple options clients have for the extraction of data. Normally, data processing agreement terms will either be provided by the vendor or Integrity360. The terms include the erasure and return of data, which can be agreed in the timescales and formats preferrable to the client.
• End-of-contract process: As standard notice is provided before any license features end. Dependant on the agreement there may be the option to extend at the contract. All technical and privacy provisions and terms are addressed in the end of contract process and according to the agreement in place with the vendor.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Dependent on the clients technical environment, we are able to deliver various service interface options. The specific requirements will be discussed between the client and Integrity360.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: N/A to the scope of the service offered.
• API: Yes
• What users can and can't do using the API: The APIs are used for the purpose of integrating diverse technologies in the service. All features and functionality will either be delivered by the vendor platform or the Integrity360 customer portal.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Dependant on the level of service bought, customisation is available through the vendor platform or is part of the Integrity360 service.

Scaling

• Independence of resources: As standard, all client instances are individually created and segregated. The operation is almost always in the cloud, or SAAS based, meaning demand effectively flexes up and down as needed.

Analytics

• Service usage metrics: Yes
• Metrics types: As standard KPIs and SLAs are normally provided. The vendor tool will also set the manner of metrics in scope.
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Rapid7

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Degaussing
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: The export of data is dependant on both the vendor tool in question and the provisions of the data processing agreement. There may be more or less flexibility, for example, self service in the export of data, or the vendor or Integrity360 delivering exports in line with the terms and conditions. The specifics will be discussed with the buyer.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • Excel
  • PDF
  • Word
  • Powerpoint
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: Excel

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Rapid7’s target is 100% System Availability. ""System Availability"" means the percentage of total time during which the Service is available for Customer to send data into the platform (“Data Collection Uptime”) or to log in to the solution (“Log-in Uptime”), excluding a Scheduled Maintenance Window. The Scheduled Maintenance Window shall be posted on the Rapid7 Status page with at least 24 hours’ notice. SLAs are monitored and enforced through our technology platform. All downtime, planned and unplanned, is documented on our status site (https://status.rapid7.com/). ; ; If System Availability during a given month is less than 99.95%, Customer may be eligible for a credit as detailed here: https://www.rapid7.com/legal/sla/. (https://www.rapid7.com/legal/sla/)
• Approach to resilience: Resilience is delivered under the Integrity360 privacy and security framework, which is certified with ISO27001, Cyber Essentials Plus and SOC2. Integrity360 uses geographically diverse data centres and has comprehensive BCDR and resilience procedures, which are tested at least annually or upon the latest industry and threat development.
• Outage reporting: All Command Platform downtime, planned and unplanned, is documented on our status site (where you can subscribe for email updates): https://status.rapid7.com/

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Integrity360 maintains a documented, regularly updated Identity and Access Management policy within its IMS Access Control Policy. It defines user, privileged, and service accounts, with strict controls over generic accounts and formal approval and inventory processes. Access rights are authorised by line managers or asset owners, with non‑standard access requiring IT‑ticketed approval. Internal IT manages activation, modification, and removal of access, including joiners, movers, and leavers via Freshdesk. Temporary and privileged access is time‑bound, monitored, and reviewed. Access rights undergo annual review, with privileged access reviewed every six months. The policy is continually improved through formal governance and risk management.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Integrity360 is certified with SOC2 and Cyber Essentials Plus.
• Information security policies and processes: The Integrity360 policies and processes are governed by the ISO27001 controls framework as well as SOC2 and Cyber Essentials Plus.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We maintain a documented configuration management framework through our IMS Change Management Process and Operations Security Policy, with all documents version‑controlled within the IMS Process and Policy Library. The Group-wide process is reviewed annually and integrates with related IMS processes to ensure all configuration changes are controlled, tracked, and authorised. Defined roles include Change, Release, Transition, and Configuration Managers, the Information Security Officer, and the IMS Governance Board Head, supported by CAB oversight. The procedure covers submission, assessment, approval, implementation, and review, and links to incident, problem, and request management. Continual improvement and risk management are embedded throughout.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We conduct periodic vulnerability assessments and penetration tests across applications and infrastructure, with our corporate network tested at least annually by Integrity360’s accredited cyber security testing practice. Penetration testing frequency increases when required by the threat landscape. Our mature vulnerability management process provides continuous scanning, ongoing assessments, and actionable insights, following a full lifecycle of asset discovery, scanning, ticketing, remediation, verification, and reporting. The IT team applies risk‑based prioritisation to ensure timely remediation, supported by detailed executive, technical, and asset reporting. Our approach aligns with industry best practice and CIS Top 18 controls, incorporating proactive threat‑mitigation measures.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Integrity360 uses its XDR system in 24/7 incident and event management. Monitoring is on a 24/7 basis with industry leading endpoint protection deployed on all assets.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Integrity360, certified to ISO 27001 and UK Cyber Essentials, operates a documented incident management process focused on restoring normal service operations quickly and minimising business impact. Normal service is defined as operation in line with agreed SLAs. The procedure applies to any unplanned event that disrupts or could disrupt a service, including degradation or failure of individual configuration items. All incidents are logged, assessed, and managed through the service desk. Managed service customers can report incidents via the customer portal, phone, or email, ensuring timely response and maintaining high levels of service quality and availability across all supported environments.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 day trial of all software components being evaluated

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 8%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 3%
• Between £1,000,001 and £2,500,000: 3%
• Between £2,500,001 and £5,000,000: 2%
• Over £5,000,001: 1.5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Amtivo
• ISO/IEC 27001 accreditation date: Tuesday 23 September 2025
• What the ISO/IEC 27001 doesn’t cover: The certification covers whole of company, including the corporate and service environments and processes.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Amtivo
• ISO 9001 accreditation date: Tuesday 23 September 2025
• What the ISO 9001 doesn’t cover: The certification covers whole of company, including the corporate and service environments and processes.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 6ac3631d-d45a-4a32-9cfb-aa6a3e8f4459
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 3c06daa5-a2f3-47ec-b322-cd383a359670
• Other security certifications: Yes
• Any other security certifications:
  • SOC2
  • UK NCSC standard level for Incident Response

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.