Analytics Engines
Generative AI and Large Language Model (LLM) Platform Services
We offer support in deploying Generative AI (GenAI) and Large Language Model (LLM) solutions. We help organisations to use AI solutions to boost productivity, reduce operational costs, and drive added value to the organisation within a safe, responsible, and ethical environment.
Features
- Utilise Large Language Models for contextually relevant insights
- Present generated responses detailing query discussions across documents
- Analyse text base for commonly discussed topics and concepts
- Provide Large Language Model generated summaries with sentiment analysis
- Identify and present structured data from raw text
- Customisable for extraction of critical information and insights
- Utilise Knowledge Graph technologies for semantic and structured relationships
- Enable effective exploration of relevant documentation
- Deployment on public and private cloud (AWS, Azure, Google Cloud)
- Utilising LLMs/platforms such as Azure, OpenAI, Google, and AWS Bedrock
Benefits
- Enable and operationalise insights for more precise decision-making
- Accelerate analytical processes for real-time decision support
- Unlock valuable insights from your organisation's data
- Drive process improvements
- Enhance workforce efficiency by augmenting with GenAI
- Utilise GenAI for conversational interfaces, writing assistance, and answering queries
- Democratises access to insights by providing easy-to-understand summaries
- Allows employees across the organization to leverage data-driven insights
- Reduces time spent on manual search and data extraction tasks
- Enables better understanding of trends/patterns within the organisation's data
Pricing
£650 to £1,900 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
6 7 6 2 2 1 5 6 8 4 6 4 8 9 5
Contact
Analytics Engines
Scott Fischaber
Telephone: 02890669022
Email: info@analyticsengines.com
Planning
- Planning service
- Yes
- How the planning service works
-
This service provides end-to-end support from strategy, business alignment, architecture, development, modelling, hosting, optimisation and support.
We work with organisations to firstly understand their business challenges and goals/objectives, bringing our expertise in how technology and data can help to address these challenges. From this understanding, we can help organisations ideate on innovative approaches using Generative AI and LLM to address their challenges. From here, we can help them prioritise activities and plan their implementation of analytics solutions; review existing infrastructure, data, and systems; and develop a roadmap of activities, aligning with their strategic aims and organisational goals.
Working closely with Microsoft, AWS, and within the Open-Source community, we are able to bring this knowledge and innovation to future-proof deliveries to organisations. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
During the initial phase, we will analyse the business requirements, data landscape, infrastructure, and systems to understand and plan the what is required to solve business challenges.
As part of planning we will investigate migrating any data or systems required to the cloud and make recommendations in the architecture design as well as a data migration plan including any data cleansing work that needs to be completed.
We can then perform any necessary cloud migration in collaboration with the clients teams including legacy to cloud or cloud to cloud. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We understand that data quality is the cornerstone of driving business value from data therefore it is core to our service offering and is analysed throughout delivery of the service. Within planning, we will work with the data experts in your organisation to understand the systemic errors within the data that they have seen; in design we will explore the data and profile it, reviewing these results with the data experts; when developing we will perform any cleansing necessary and implement validation rules and checks on the data as well as backtesting ensuring that future changes will not impact data quality; finally we will onboard your team to ensure future data quality is maintained and during any continuous improvement phases continue to provide QA and performance testing.
When using Generative AI solutions and LLMs, the quality of the resulting output is difficult to test using traditional methods and subject to hallucinations. We work closely with organisations to define to features of a quality response and have different techniques and approaches to improve the quality of LLM responses and address hallucinations.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Analytics Engines have been supporting cloud hosting and software services for organisations for over 6 years. We work with clients to define a support agreement to ensure that commitments are clearly defined and in place to provide consistent service support and delivery by us. The objectives of this Agreement are to: provide clear reference to service ownership, accountability, roles and/or responsibilities; present a clear, concise and measurable description of service provision; match perceptions of expected service provision with actual service support & delivery. In delivery of the service, we can then report against these agreed metrics, be that up-time, response time, or other agree KPIs.
Service scope
- Service constraints
- There are no major service constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response to support emails are typically within 1 working day (normally within 1 hour).
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Analytics Engines provides basic support for the service, from level 1 to level 3, as part of the cost and provide a technical account manager to oversee and manage the engagement. Enhanced support (out of hours, phone, on-site, additional training) can be provided at additional cost.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Intertek
- ISO/IEC 27001 accreditation date
- 28/03/2024
- What the ISO/IEC 27001 doesn’t cover
- All of Analytics Engines operations and provision of data and analytics software and services are included in the scope.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We deliver digital projects that equip our clients to make better data based decisions, removing the need for printing paper documentation and enabling improved efficiencies. We also educate and empower staff to take action – working from home, cycle to work, online meetings; establish company baseline to understand our impact; measure and improve; and influence our customers and stakeholders.Covid-19 recovery
We continue to work with a range of public sector organisations delivering data analytics solutions and support that enables them to better understand the impacts of the pandemic and to make data based policy and decisions about the nature of support they will implement.Tackling economic inequality
As a rapidly growing Belfast based company in a high growth technology sector we always seek to create employment and training opportunities locally. We are open to working and partnering with new and small businesses to enhance our delivery capability and provide them with opportunities for growth.Equal opportunity
At our organization, we are committed to addressing and remedying inequality in employment, skills, and pay within the contract workforce. We recognize that this is a complex issue that requires a multifaceted approach, and we have taken significant steps to make a positive impact. This includes: Equal Opportunity Hiring, Training and Skill Development, Fair Compensation Practices, Mentorship and Career Advancement, Supplier Diversity, Regular Monitoring and Reporting, and Community Engagement.Wellbeing
At Analytics Engines, we are deeply committed to data-driven solutions that not only transform organisations but also positively impact the communities we serve and ensure the wellbeing of our staff. Our core values revolve around harnessing the power of data to enhance community well-being alongside a “do no harm” ethos. Our commitment to this endeavour involves harnessing data for precise community understanding and engagement, which is a cornerstone of our data-driven approach. We emphasize co-design with the community, where data-driven insights inform the design of goods, services, and works under the contract. We believe in data-driven inclusivity. Our past projects highlight how we've integrated inclusivity and accessibility into data-driven solutions. We understand the need for flexibility in the face of evolving community needs and our commitment extends to our workforce through employee volunteering schemes. Wellbeing is integrated into all employment, projects and company activities; we implement: flexible holidays, flexible working, health insurance, mental health hotline, gym membership, and support for personal charitable time.
Pricing
- Price
- £650 to £1,900 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@analyticsengines.com.
Tell them what format you need. It will help if you say what assistive technology you use.