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NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Digital Transformation

We provide expertise in all aspects of digital transformation, to support and empower our partners with access to deep domain subject matter expertise, and expertise within change management, to enable successful outcomes of digital transformation projects and programmes of work.

Features

  • Digital Strategy development to ensure organisations achieve their goals
  • Project and Programme Delivery to drive successful outcomes
  • Data Governance, statutory compliance and multi-organisational governance strategies
  • Technical and Solutions Architecture
  • Business change including SWOT analysis and strategic prioritisation of activity
  • Integration of end to end User Centred Design into Programmes
  • Data and technical standards development and guidance
  • Health and Social Care Interoperability Architecture Design
  • Health and Social Care Interoperability Architecture Review & Evaluation

Benefits

  • Digital & Data Strategies developed by Digital & Clinical Professionals
  • Reduced costs, improved outcomes and future-proofed interoperability solutions
  • Rapid, agile delivery of programme objectives to improve outcomes
  • Maximise utilisation through effective end to end User Centred Design
  • Reduce implementation time through effective programme planning and review
  • Blended teams of SMEs delivering high value solutions
  • Deep domain Public Sector knowledge to produce cost-effective solutions

Pricing

£443.00 to £2,200.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at scw.opportunities@nhs.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 7 6 5 4 5 6 8 6 1 5 5 6 8 4

Contact

NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Lisa Greenhorn
Telephone: 07748 933599
Email: scw.opportunities@nhs.net

Planning

Planning service
Yes
How the planning service works
Using our Solution Architects and Business Analysts, SCW is able to plan for cloud services using an adaptive approach, from initial identification through to acceptance and closure. This will also include analysis of current processes and consideration of new approaches and ways of working to realise the potential of any new service.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
SCW provides a tailored migration service. For organisations starting their journey, we help develop a strategy that aligns with business needs and considers financial and technical implications. In the context of this strategy, we assess migration approaches including refactoring, re-platforming, repurchasing, rehosting, relocating, retention, and retirement.

We support you to prepare for live operations through design and build of landing zones, service model design, process and governance controls design, and organisation development support.

Once readiness for migration is achieved, SCW takes a 4 step approach to cloud migration, in line with the Microsoft Cloud Adoption Framework for Azure:
1. Prepare
2. Assess
3. Deploy
4. Release

In the prepare phase, we will help define the objectives and associated project plan for the migration, as well as undertaking stakeholder analysis and validation of environment configuration. The assessment phase considers the current workloads, identifies dependence and requirements to define the optimal plan for each workload. The deploy phase transitions services into the cloud environment in line with the migration. In the final release phase, assurance is undertaken to confirm workloads are functioning as required and that performance and security requirements are met before the services are made available to users.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our International Software Testing Qualifications Board (ISTQB) qualified Test Managers can review Test Strategies and plans. They will work closely with suppliers to ensure there is sufficient testing coverage across a project life cycle to provide assurance around the testing of new functionality.

Where Test Strategies do not exist, they can work with stakeholders to create a strategy and test plans. They can co-ordinate and monitor testing activities throughout a project’s life cycle. Test Managers will manage defect/issue logs and work closely with stakeholders and suppliers to review priorities and agree timescales for fixes. They can assist in the creation of Test Certificates/Reports to detail testing undertaken and issues/defects found during testing.

Test Managers are able to review supplier performance testing Test Strategies and test reports once these are completed, and provide advice and guidance on any areas which may need further review.

We have significant experience in managing DTAC assessments ensuring quality and assurance guidelines are adhered to.
All our programmes of work have an assigned SRO and standard governance procedures in place.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No constraints

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
None

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Part of the NHS, SCW is a nationally established leader supporting NHS customers to develop and implement Green Plans across all business areas, including digital and data, clinical service delivery, travel and transport and support services. Knowing that ‘every £1 invested in the NHS delivers £4 in the economy’ drives SCW to deliver best-in-class support to customers and social value to communities they serve.

SCW is also minimising its impact on the environment through encouraging local energy saving measures, including minimising car travel and using public transport where feasible. Staff cycle and walk to work where possible, and employees have access to the company cycle to work scheme.

Covid-19 recovery

SCW is committed to ensuring that opportunities throughout this contract help local communities to manage and recover from the impact of COVID-19, including improving workplace conditions for the contract workforce.

While the world recovers from the issues around Covid-19, SCW is working with its suppliers to optimise services to employees and clients.

Tackling economic inequality

SCW has a proud track record tackling economic inequality in local communities. We recognise our responsibilities under the Social Value (SV) Model to help create new businesses, new jobs and new skills, and to increase supply chain resilience and capacity. This is evidenced in our support of systems that support local employment and retention.

NHS SCW does not generate profit and our operating model enables us to generate a minimum 1% margin to reinvest into a fund that SCW can draw down on, to the value of £1.5m pa. The Approved Organisation (AO) contracts we secure will have access to this fund enabling us to tackle social and economic inequalities together. Our investment will generate significant local economic benefit because ‘Every pound spent in the NHS equates to four pounds back to the local economy’ (Confed 2022).

Equal opportunity

SCW is an NHS organisation with a proud track record for embedding social value principles, including equal opportunities, within our organisation and with our customers. We recognise our responsibilities under the Social Value Model for reducing disability employment gaps and tackling workforce inequality, as evidenced in our digital skills support to systems;
• Clinical Systems training delivered to 850+ GP Practices across Southern England
• Digital literacy eLearning tailored to population needs, part of Health Education England (HEE)’s ‘State of the Nation’ programme.

Wellbeing

At NHS SCW, fostering a sense of belonging is our priority. We create an inclusive environment where every team member feels valued and respected, regardless of their background or identity. Our commitment to equity, diversity, and inclusion is at the heart of our workplace culture.

Our strategy for promoting wellbeing and diversity is structured around five key steps:
• Inclusive Environment: We actively cultivate an atmosphere where everyone thrives.
• Equity and Fairness: We ensure equal opportunities for all.
• Diverse Perspectives: We celebrate and leverage diverse viewpoints.
• Education and Awareness: We provide resources to enhance understanding.
• Continuous Improvement: We adapt and evolve based on feedback.

SCW is committed to supporting its workforce with a wellbeing hub; Employee Assistance Programme; and other initiatives to support the wellbeing of its workforce.

Pricing

Price
£443.00 to £2,200.00 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at scw.opportunities@nhs.net. Tell them what format you need. It will help if you say what assistive technology you use.