AGILE SOLUTIONS (GB) LTD

Informatica Master Data Management (MDM), Reference Data Management, Customer, Supplier, Citizen 360

Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems.
Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.

Features

• Master records across a wide variety of core data assets
• Prebuilt 360 solutions, data models, governance, workflows, and accelerators
• Intelligent data matching allowing for known nicknames and aliases etc
• View of data asset history and audit trail
• Data asset visualisation, reference data management
• Show relationships between data assets
• Fully flexible and extensible data model, scalable for high volumes
• Enrich data on-the-fly with Data as a Service
• Data remediation workflows
• Informatica MDM solutions implemented in many Public Sector organisations globally

Benefits

• Deduplicate core data assets, scales for future data requirements
• Master: patient, clinician, employee, claimant, student, person of interest, citizen
• Master: citizen, supplier, suspect, contract, household, location, POLE, reference data
• Full data audit and data lineage
• Supports multi level model with multi level data authority/sign off
• Full hierarchical view of core data designed for non-technical users
• Data snapshot at point in time
• Language Processor - Find matches using nicknames, phonetics, and alias
• Fraud detection, fraud prevention, duplicate payment detection, integrated data quality
• Provide validated and standardised data for operational and analytical processes

£64,999 a unit a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@agilesolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

677097193274450

Contact

Henrietta Malpass
0141 332 9785
gcloud@agilesolutions.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Informatica's Cloud services can be used standalone or as part of the Informatica Intelligent Data Management Cloud (IDMC) platform i.e.. you only consume the specific services required for Data Integration, API & Application Integration, Data Quality, Master Data Management, Data Governance & Catalog, Data Marketplace and Data Access Management.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: For Informatica Cloud Hosted MDM, Informatica has a 4 hour monthly maintenance downtime.; IDMC provides automated monthly patches and 3-4 upgrades a year. Customers are notified of upgrade schedules about 6 weeks in advance and receive details on what's in each new release. We also provide a sandbox (pre-release) environment for the customer to try out the new release. Production upgrades typically occur on weekends, lasting 2-4 hours depending on the Point of Delivery (PoD) and nature of the upgrade. The only customer installable component is the Secure Agent, used for data communications.
• System requirements:
  • Microsoft Windows or Linux
  • Database for subscription version only e.g. SQL Server, Oracle

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Premium Success offers unlimited support services to meet complex requirements. For medium to large-scale enterprises, the Premium Success program delivers 24x7 web + telephone access to support staff globally for critical issues and provides access to resources to accelerate success.; ; Initial response P1 – 1 hour, P2 – 4 hours; ; Signature Select offers all the features of premium success and proactive support services for mission-critical deployments. It is recommended for large-scale enterprises where performance and latency are key. Benefits include 24x7 access for all issues and prioritized emergency bug fixes.; ; Initial response P1 – 30 mins., P2 – 2 hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Informatica is committed to WCAG 2.1 guidelines. Features are supported via web browser accessibility and partially complies with the WCAG 2..1 level AA guidelines. The criteria and conformance level are available in the latest VPAT. This can be shared separately.
• Web chat accessibility testing: This will be addressed in future.
• Onsite support: Onsite support
• Support levels: Agile Solutions can provide a tailored support package which can range from a few hours per month to a full 24/7 service as required.; There are two applicable Informatica success offerings; ; 1) Premium Success. At 20% of overall license cost, you get introductory courses from the Informatica Success Center, access to our online KnowledgeBase, moderated forums and introductory courses from the Informatica Success Center.; Additionally, you get advanced support services and enhanced adoption resources to help with business-critical deployments. You benefit from 24x7 P1 support, advanced assisted support, access to the Success Center and various guided services, including a single pass to Informatica Learning Library, personalized success plans and a dedicated success team. 2) Signature Select. This is priced at 25% of overall license cost and with our highest level of customer success services to accelerate success for mission-critical deployments. Signature Select customers benefit from strategic enhanced support, tailored customer success and adoption services including 24x7 global support, proactive support services, scheduled consults with a subject matter expert (SME), access to emergency response teams, adoption services, health checks, dedicated customer success services, and an Informatica University MasterPass subscription.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Informatica offers online documentation and free onboarding modules available at the Informatica Success Portal. Informatica University also offers a variety of training options to meet your needs.; ; Informatica University Offers Role-based training programs ensure your organization gets the most out of its investment in Informatica products:; Learn at your own pace with Online/Self-Paced Training with hands-on Labs – accessible 24/7. Supplement your existing skill set or flexibly and efficiently ramp new team members.; Learn with your industry peers in live, public instructor led Virtual classes. Engage in chats discussion, access hands-on environments and leverage class materials for a traditional learning experience.; Dedicated instructor focused on your needs on Private classes. Conducted live at your location or virtually. Experience a traditional learning experience via a standard course or tailored to meet your requirements.; Training Subscriptions, Unlimited access to curated training for a full year. Collections of Informatica Instructor Led and Self-Paced courses with hands-on labs and Certifications to instil the knowledge and skills needed for success.; Professional Certifications. Prove your skills and knowledge. Gain prestigious recognition while bringing increased value to your organization and your career.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Inside User Interface - popup help
• End-of-contract data extraction: All customer data can be exported from the environment at any stage, including when the contract ends. All customer data hosted by Informatica can be completely purged when the contract ends. On discontinuing the contract with Informatica, no data is retained on our infrastructure. Informatica employs NIST 800-88 standards for secure data destruction. Informatica will wipe all customer data from Informatica storage locations and provide a certificate of deletion to the customer within 60 days. A Records Management Policy and Data Retention Schedule are in place to direct required actions in this area.
• End-of-contract process: The customer's licenses on the organisation to access the service are removed and no users can access the application.; Also, on discontinuing the contract with Informatica, no data is retained on our infrastructure.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Master Data Management (MDM) and Informatica Cloud Data Quality (CDQ) have a flexible web-based interface which allows business users and IT functions to create and use configurable user interfaces that could be associated with workflow tasks and actions. In addition, it allows for dashboard creation that can be assigned to home pages based on user roles. It also has a flexible data model for attribute creation, rule engine to create and configure new rules as well as enterprise workflow engine to create and configure processes.; Browser-based clients leverage the accessibility features within the browser and within the user's operating system.
• Accessibility standards: None or don’t know
• Description of accessibility: Informatica is committed to WCAG 2.1 guidelines. Features are supported via web browser accessibility and partially complies with the WCAG 2..1 level AA guidelines. The criteria and conformance level are available in the latest VPAT. This can be shared separately.
• Accessibility testing: Functionality and Usability testing completed by internal Quality Assurance Team and UI Designers.
• API: Yes
• What users can and can't do using the API: MDM functions, integration mappings and services, as well as monitoring services are exposed via a REST API. All users with access to the tool, will also have access to the API and its documentation.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Aspects of the service can be customised, such as colour scheme, organisational logo, role names, dashboard widget search and display setting, dashboard and UI layouts, data quality rules/dictionaries, matching setup. This is all possible and is standard configuration for most MDM projects.; ; Ability to customise is controlled by role based access control and no coding skills are required. All items mentioned above are guaranteed to upgrade when software upgrades take place.

Scaling

• Independence of resources: Customer environments in the SaaS version of the solution are logically segregated by tenant and prevent users and customers from accessing resources not assigned to them.; ; Services which provide virtualised operational environments to customers ensure that customers are segregated via security management processes/controls. ; ; Informatica continuously monitors service usage to project infrastructure needs to support availability commitments/requirements. Informatica maintains a capacity planning model to assess infrastructure usage and demands at least monthly, and usually more frequently. Additionally, the Informatica capacity planning model supports the planning of future demands to acquire and implement additional resources based upon current resources and forecasted requirements.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides a wide range of metrics that include job status and execution statistics, number of unconsolidated and consolidated MDM records, workflow status and more. There are dashboards and visualisations provided to quickly assess the status and usage of your running services and deployed assets and take appropriate corrective actions as necessary. For example, you can view analytics related to running and completed jobs, API calls, processes, connections, and licensing consumption.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Informatica

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Other
• Other data at rest protection approach: Data at rest is encrypted with AES 256-bit encryption, and data in transit utilizes TLS v1.2 and above.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Data is exported by using the built-in export capabilities from within the service user interface. Users can select from available output formats and also select which available data they wish to export.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • JSON
  • EDI
  • HL-7
  • XLS
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • JSON
  • EDI
  • HL-7
  • XLS

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: The Informatica Intelligent Data Management Cloud (IDMC) services are hosted in one of 20+ Point of Delivery (PoD) locations globally - on AWS, Azure, GCP and Oracle Cloud. A UK PoD is supported for organisations requiring data sovereignty. If the buyer's network uses a protective firewall, a list of IP addresses for accessing the IDMC services PoD need to be whitelisted, ensuring that the Informatica Cloud Secure Agent and related services can connect to Informatica's servers to perform all necessary tasks. All data transmissions with the buyer's network are securely encrypted using HTTPs with further options for PrivateLink support.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Informatica's Cloud Services use TLS certificates with 2048/256-bit keys, SSH, and IPsec protocols for data transmission and remote access over public networks, and AES encryption for transmission and for protecting the database containing Customer Data or Metadata. Encryption for Web-enabled transactions that require user authentication or transfer of Customer Data is accomplished using one of the following methods: (a) TLS v1.2, (b) Secure Shell (SSH), (c) Secure File transfer protocol (SFTP), (d) Virtual Private Network (VPN), (e) PrivateLink connection.; ; Metadata scanners follow security models consistent with the SaaS applications, databases, web services and other data sources they are connecting to

Availability and resilience

• Guaranteed availability: The Cloud Service will be Available 24 hours a day, 365 days per year, 99.50% of the time on a calendar month basis, excluding unavailability due to scheduled maintenance and upgrades and other reasons noted in our Service Level Commitment https://www.informatica.com/content/dam/informatica-com/en/docs/legal/service-level-commitment.pdf.; ; Availability means the Cloud Service is available for access and Cloud Service response time performance allows for commercially reasonable use of the Cloud Service. Availability is measured at the point where the Cloud Service is made available to the Internet from Informatica’s global data centers.; ; Our entire liability and Your exclusive remedies for any deviation of a Cloud Service from the Service Level Commitment (“Deviation”) are:; ; Availability for calendar month : Credit for Deviation; 99.5% – 100%: None; 98%– 99.49% (Minor Deviation): 5% of monthly fees for the Cloud Service; Below 98.0% (Major Deviation): 10% of monthly fees for the Cloud Service; ; You must request a credit by opening a case in accordance with the Global Customer Support Guide: https://network.informatica.com/docs/DOC3015 within five business days after the end of the calendar month of the Deviation.; ; Informatica Operational Insights, Informatica Discovery IQ, non-production Cloud Services environments and no-charge Cloud Services are not eligible for credits or other remedies set forth above.
• Approach to resilience: Information available on request under a Non Disclosure Agreement (NDA).
• Outage reporting: Informatica maintains a dashboard / portal that contains an audit trail of outages and maintenance windows for SaaS services which can be found at https://status.informatica.com . Further, you can subscribe to receive email notifications with updates on planned and unplanned outages and when these incidents are resolved. There are also Root Cause Analyses (RCA) available at: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud-rca

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: The Access Control Policy ensures identities are only accessible based on rules of least privilege, and to users explicitly defined as business necessary. Access controls are based on the principle of “default-deny”. ; Informatica Cloud supports Role based access, SAML delegation for purpose of authentication and SSO. Active Directory and LDAP are supported as a part of the SAML identity delegation.; Two Factor Authentication option is accomplished using trusted IP ranges.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 16/06/2023
• What the ISO/IEC 27001 doesn’t cover: Everything outside of the provision of data solutions and data management.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 05/04/2023
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Informatica's Intelligent Data Management Cloud (IDMC) is a CSA Trusted Cloud Provider and has a Level 1 CSA STAR assessment. This covers all SaaS services within our IDMC platform.; ; You can view our latest submission and Consensus Assessment Initiative Questionnaire here.; https://cloudsecurityalliance.org/star/registry/informatica/services/informatica-intelligent-data-management-cloud
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: SSAE 16 certified

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Informatica maintains a catalog of policies derived from best practice frameworks including ISO 27001 and NIST SP 800-53 standards. Annual SOC 1, SOC 2 Type II certifications for our cloud-hosted solutions can be shared under NDA. https://www.informatica.com/in/trust-center/certifications-assessments-standards.html; ; Informatica is currently pursuing ISO 27001 certification.
• Information security policies and processes: Informatica has implemented and maintained a catalogue of ISO-aligned and management-approved Information Security policies that are internally published, distributed, and reviewed on an annual cadence (at a minimum) or as necessary to ensure adherence to applicable regulatory/contractual obligations observed by Informatica and/or industry best practices. All such policies are managed by the Global Security Office and are formally reviewed and approved by Senior Leadership. Informatica’s Security Governance Policy for example includes a definition of security as well as Management’s intent to support information security and is owned by Informatica’s VP/CISO. Every Information Security related policy Informatica implements is applicable to all personnel with access (or potential access) to Informatica connected information systems and physical locations including (but not limited to) employees, contractors, consultants, partners, and third-party suppliers. Changes, risks, or nonconformities to Informatica’s security policies are formally documented and reported to Senior Management - and corrective actions are implemented and tracked accordingly.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Minimum security configuration hardening standards are established for each standard system classification. Additional configuration restrictions or increased hardening standards are made based on higher data classification levels of information stored on or processed through these systems. Informatica's documented Change Management Policy includes formal operations for the request/review/approval of changes. Prior to implementing changes to information systems, the potential impact of such changes on privacy, confidentiality, security, integrity of data is assessed, and it is determined whether such changes are consistent with Informatica's information security program. Changes are communicated to all relevant users and rollback procedures/logs are in place.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Informatica constantly scans its environment for recent publicized vulnerabilities that could affect its product offering to customers. Comprehensive vulnerability scans are performed monthly. All critical and high vulnerabilities are patched within 30 days, mediums and lows are patched as needed. ; Informatica Enterprise Patching Standard: All critical and high vendor security patches are applied within thirty (30) days of the release date. All medium-rated security patches are applied within ninety (90) days of the release date.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Informatica deploys (pan-environmental) monitoring devices to collect information on unauthorised intrusion attempts, usage abuse, and network/application bandwidth usage. Devices monitor: Port scanning attacks, Usage (CPU, processes, disk utilisation, swap rates, software-error generated losses), Application metrics, Unauthorised connection attempts. Near real-time alerts flag potential compromise incidents, based on Informatica defined thresholds.; Informatica's Incident Response procedure stipulates that Informatica Global Customer Support (GCS) team will notify customer by email within the agreed upon SLA of any confirmed information security incident. Furthermore, Informatica status can be monitored 24x7 at the Informatica Cloud Trust site, http://trust.informaticacloud.com/status.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Incidents logged to Informatica Global Customer Services (GCS) via phone, online or email. When a Case is opened, a Case number is automatically generated which is used by the customer track progress. The Project's Primary Contact will receive an email confirming the opening of the Case. The customer will be asked to provide or confirm information about the environment and to describe the problem, question or issue. GCS and the customer will agree on the priority of the Case. For high-priority Cases, the primary concern is to find a way for customers to achieve their objective as quickly as possible.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Agile Solutions have committed to achieving net zero by 2050 at the latest. ; ; As a Data Management specialist, we understand more than most the negative environmental impact on-premise solutions can have on the planet due to the huge amount of energy required to run them. That is why we place great emphasis on supporting our customers to move to cloud for all their IT solutions. Agile Solutions have supported this goal by undertaking extensive marketing and educational campaigns across our sector which include free webinars, round tables, events and documentation such as white papers and how to guides. We deliberately remove barriers to participation by ensuring that all are welcome to access the content and enabling remote attendance via Teams or recorded sessions. ; ; Agile Solutions additionally run regular communications campaigns to our internal Stakeholders and employees to educate and drive awareness around environmental protection. These campaigns have different themes, but examples include Office Energy Reduction, the Electric Vehicle Scheme, Company Travel Policy and global events such as World Environment Day. ; ; To support our environmental protection goals with our clients, Agile Solutions is embarking upon a programme of work to amend our contracts and policies where we will incorporate our environmental standards into employee on-boarding documentation, Statements of Work and our 3rd Party and Sub-contractor on-boarding processes. ; ; Agile Solutions encourages all employees to undertake our monthly ‘Time To Pause’ initiative where we facilitate open discussions with colleagues to support communication, collaboration and an improvement to employee mental health and wellbeing. We challenge everyone to think about what more we could be doing here at Agile Solutions and how we could make a difference to this global issue. ; Agile Solutions holds a number of fundraising events throughout the year to support our chosen charities which include The Woodland Trust and the RSPB.

  Covid-19 recovery

  Following the COVID-19 pandemic, we have seen our buyers utilise new technologies and delivery models to ensure service continuity. By better utilising digital services, we reduce the need for face to face requirements, allowing services to continue to support their users when travel becomes restricted. ; ; We expect that digital services uptake will continue to be greatly increased, with far more users switching to a remote delivery and engagement model. ; ; ; ; Agile Solutions focus on digital services and flexible delivery models to ensure service continuity for buyers. We have two remote delivery offices in the UK and can pivot entirely to home working if needed. ; ; Agile Solutions also provides training and awareness for staff on supporting mental health in the workplace, particularly for those affected following the Covid-19 pandemic. We also provide a range of social initiatives throughout the year for all staff with the aim of improving mental health.

  Tackling economic inequality

  Agile Solutions is geared to support progress in reducing economic inequality within our industry. We support growth, learning and development around data literacy within our wider SME community by hosting roundtable events and lunch and learns. Delivery of our services via this framework also creates opportunities for new jobs, skills and apprenticeships. ; ; Agile Solutions currently provide an on-shore model for our clients, with offices based in Milton Keynes, Glasgow and Manchester. This enables us to directly support skills development opportunities in the context of contracts attained through this framework. ; ; Our programs are continually developing and currently we offer: ; ; Work experience and University placement opportunities for students ; ; Continuous training for all employees. This ranges from an intensive graduate training programme for new graduates, to further training and certification for our more experienced employees ; ; We work directly with local education establishments and by using sophisticated recruitment software we prioritise local people to fulfil the contract. The most recent apprentice intake was carried out in Glasgow where we worked directly with local colleges and Universities in the area to source candidates. ; ; Our upskilling program is available to candidates to help remove barriers to employment due to a lack of relevant experience in a traditional IT role. The ongoing training and enablement our employees receive is paramount to the success of our teams. We look to upskill these individuals where possible, narrowing digital skills gaps and ensuring they are given all the support needed to succeed. As part of this Framework, we would look to pair up our new apprentices and graduates with experienced members of the support team in a mentorship capacity. All training and examination fees are covered by Agile Solutions, and we provide time off for study as well as additional bonus payments for those who wish to take additional training.

  Equal opportunity

  Agile Solutions is committed to ensuring equal treatment for all employees and applicants. The Company’s aim is to recruit, train, promote and reward on the basis of merit and irrespective of gender, disability, sexual orientation, marriage or civil partnership, gender reassignment, part-time status, age, religion or belief, race, ethnic origin, nationality or national origin or Trade Union membership, political views or affiliations. ; ; Agile Solutions is therefore committed to providing equality of opportunity for all employees by: ; ; Preventing any form of direct or indirect discrimination or victimisation or bullying. ; ; Promoting a good and harmonious working environment where all individuals are treated with respect and dignity and in which no form of intimidation or harassment from colleagues, customers or Clients will be tolerated. ; ; Fulfilling all legal obligations under relevant national and European Union legislation and associated Codes of Practice where they apply. ; ; ; ; By engaging our recruitment, procurement and professional development teams we have seen our diverse workforce develop in a sustainable manner, providing a drive to further our creativity and innovation within the solutions we provide our clients. ; ; For recruitment, candidates are selected from diverse backgrounds which include graduates and non-graduates from both STEM and non-STEM experience and/or qualifications. This is driven by research which suggests that only 26% of STEM graduates are women. Historical barriers to employment have been removed through our provision of upskilling and apprenticeship and graduate programs. Inclusive employability initiatives allow us to engage more candidates who are returning to work from career breaks, e.g. mothers taking time off to care for children or embarking on a complete career change. We provide continuous training to all employees and clients where needed. Training includes certification in relevant technologies and tooling as well and collaboration and delivery methodology training.

  Wellbeing

  Agile Solutions approaches wellbeing from four different angles: Physical, Mental, Financial and Social. Each of these areas is targeted individually within our organisation, via dedicated benefits, working groups and events. ; ; For opportunities stemming from this framework, Agile Solutions provides a range of health and wellbeing benefits to our employees including private health cover, cash back on everyday health expenses and enhanced maternity and paternity pay. ; ; We also provide discounted gym memberships to promote a healthy and active lifestyle for our staff, as well as having a dedicated “Social Solutions” team that run regular social and wellbeing events throughout the year. ; ; We provide training and awareness on financial wellbeing, covering budgeting, planning, pensions and more to promote financial literacy and confidence with our staff. We also support mental health for our staff, and run monthly “time to pause” initiatives to encourage non-work conversation between staff members with the goal of preventing feelings of isolation and loneliness for remote workers.

Pricing

• Price: £64,999 a unit a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: This includes some - but not all - of the Cloud services, as well as the use of a Secure Agent to download, install and trial for 30 days. Trials of other IDMC services, including the subscription license solution, can be provided on a case-by-case basis.
• Link to free trial: The Informatica free Cloud platform trial can be found at the following link - https://www.informatica.com/trials.html

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@agilesolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.