SYNECHRON LIMITED
ServiceNow Design and Implementation: Cloud Support
Synechron delivers a range of strategic advisory, design and implementation services around the ServiceNow platform. These services are designed to ensure the platform delivers short-term and long-term value for the customer through a defined operating model. Our solutions are pragmatic, data centered, robust and scale to large, complex environments.
Features
- ServiceNow ITSM Implementation including Incident, Problem and Change Management
- ServiceNow Portal Design and Implementation
- ServiceNow Request Management implementation
- ServiceNow CMDB rebuild
- ServiceNow Hardware and Software Asset management Implementation
- ServiceNow Enterprise Architecture implementation
- ServiceNow capability development and expansion
- Project governance and assurance
- Application Development and Low Code Services
- ServiceNow Support Services and Managed Services
Benefits
- Maximising Operational Efficiency
- Visibility into how the business uses Technology
- Better Decision Making to evolve technology
- Maximise the Return on Investment in the ServiceNow platform
- Improved knowledge and capability within your team
- Reduce costs by removing legacy technology
- Reduce Risk by upgrading and removing EOL software
- Increase Automation by providing accurate data to agentic engines
Government Digital and Data Roles
Business architect
| £1,265.00 |
|
| £1,630.00 |
|
Data architect
| £1,630.00 |
£388.00 |
| £1,750.00 |
£528.00 |
| £1,950.00 |
|
Enterprise architect
| £1,265.00 |
|
| £1,630.00 |
|
| £1,750.00 |
|
| £2,450.00 |
|
Security architect
| £1,630.00 |
|
| £1,750.00 |
|
| £2,250.00 |
|
Solution architect
| £1,265.00 |
|
| £1,630.00 |
|
| £1,750.00 |
|
| £1,950.00 |
|
Technical architect
| £1,050.00 |
|
| £1,265.00 |
£468.00 |
| £1,630.00 |
|
| £1,750.00 |
|
| £1,950.00 |
|
Analytics engineer
| £1,050.00 |
£294.00 |
| £1,550.00 |
£388.00 |
| £1,850.00 |
£528.00 |
Data analyst
| £950.00 |
|
| £1,100.00 |
£294.00 |
| £1,250.00 |
£388.00 |
| £1,500.00 |
£528.00 |
Data engineer
| £995.00 |
|
| £1,200.00 |
|
| £1,475.00 |
|
| £1,950.00 |
|
IT service manager
| £750.00 |
|
| £1,050.00 |
|
| £1,320.00 |
|
| £1,825.00 |
|
Incident manager
| £1,050.00 |
|
| £1,320.00 |
|
Business analyst
| £750.00 |
|
| £1,050.00 |
£194.00 |
| £1,320.00 |
£234.00 |
| £1,500.00 |
|
| £1,650.00 |
|
Delivery manager
| £1,275.00 |
|
| £1,500.00 |
|
| £1,800.00 |
|
| £1,825.00 |
|
Programme delivery manager
| £2,000.00 |
|
Development operations (DevOps) engineer
| £950.00 |
|
| £1,050.00 |
|
| £1,550.00 |
|
| £1,650.00 |
|
| £1,750.00 |
|
| £1,750.00 |
|
| £1,850.00 |
|
| £2,100.00 |
|
Frontend developer
| £850.00 |
|
| £995.00 |
|
| £1,150.00 |
|
| £1,275.00 |
|
Software developer
| £850.00 |
|
| £995.00 |
£254.00 |
| £1,150.00 |
£321.00 |
| £1,200.00 |
|
| £1,275.00 |
£368.00 |
| £1,325.00 |
|
| £1,400.00 |
|
| £1,450.00 |
|
Technical writer
| £1,000.00 |
|
| £1,150.00 |
|
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
DNV - Business Assurance
-
ISO/IEC 27001 accreditation date
-
Friday 10 October 2025
-
What the ISO/IEC 27001 doesn’t cover
-
All our services are covered by the certification
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
Alcumus ISOQAR
-
ISO 9001 accreditation date
-
Friday 6 June 2025
-
What the ISO 9001 doesn’t cover
-
All our services are covered by the certification
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
Yes
-
PCI DSS certification accredited by
-
SISA Information Security Worldwide
-
PCI DSS accreditation date
-
Monday 27 January 2025
-
What the PCI DSS doesn’t cover
-
All our services are covered by the certification.
-
Cyber essentials
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
-
Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Introducing transparency to pay and reward processes
-
Working conditions which promote an inclusive working environment and promote retention and progression
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Other measures to offer development opportunities for the target cohort(s) in the contract workforce
-
Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Content of the outreach activity is designed to suit the target cohort
Service documents
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richard.hamstead@synechron.com.
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