Bays CROWD
Bays CROWD is a tool which helps police and event security teams predict and visualise crowd behaviour in response to gun and stabbing attacks and in trip and crush incidents. Supports users to see how risk scenarios could develop and to iterate and plan optimum mitigations and emergency response strategies.
Features
- Rapidly predicts, calculates and visualises crowd movement under threat.
- User customisable locations, crowd composition and threat types.
- Intuitive, menu-driven interfaces designed for low-tech/no-tech environments.
- Rapid set-up and run time. Supports Monte Carlo analysis.
- Incorporates latest behavioural research and validated by senior police experts.
- Delivers rapid numeric and graphical results and downloadable scenario videos.
Benefits
- Details best-case, worst-case and most likely scenario outcomes.
- Practical way for teams to understand crowd risk scenarios.
- Zoom feature to see pinch-points and wider consequences of event.
- Robust results that security teams can have confidence in.
- Designed for use by operational teams, not data scientists.
- Supports workshop experimentation to develop best response strategies.
Pricing
£7,500 to £50,000 an instance a year
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
6 7 9 5 2 1 0 9 2 2 5 1 3 7 7
Contact
BAYS CONSULTING LIMITED
Dr Sophie Carr
Telephone: +44 (0) 1483 924732
Email: bids@baysconsulting.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- There are no specific constraints to the deployment of Bays CROWD. It can be hosted on customer cloud environments, but most often will be hosted on Bays' secure AWS servers as a costed option.
- System requirements
- Access to the internet from users' computers.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
All email support requests will be responded to within 2 working days.
Email support requests will not be responded to at weekends or on public holidays. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Support is given to each client based on their need - direct support from a technical account manager is provided for each client account, and the amount of support provided depends on the level of customisation and assistance required by the buyer.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
-
Bays CROWD has been designed for use by operational teams working in low-tech environments. Full training and product document document is provided to ensure rapid and effective deployment.
Additionally Bays will support the upload and testing of individual scenario location maps as a cost item. This work can be done by client teams with appropriate skills if preferred. - Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- Other
- Other documentation formats
-
- MD
- DOCX
- End-of-contract data extraction
- Users can download their generated findings directly from the dashboard UI at any time. Any extra data can be requested via their technical account manager.
- End-of-contract process
- Hosting, user licenses, and map ingest is included at the scales indicated in an individual buyer's contract. Customisation of either the UI or the underlying calculations will be undertaken as a further project of work.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- Yes
- User support accessibility
- WCAG 2.1 AA or EN 301 549
- Description of service interface
- Bays Crowd is accessed by a web portal accessible in any web browser. It has a user-friendly GUI without any need for coding knowledge.
- Accessibility standards
- WCAG 2.1 AA or EN 301 549
- Accessibility testing
- Standard user testing has been undertaken with clients, but not specifically with users of assistive technology.
- API
- No
- Customisation available
- Yes
- Description of customisation
-
Users can customise our service in collaboration with their technical account manager.
The User Interface can be customised to meet the requirements of the buyer, including what inputs are adjustable, and what outputs are displayed.
Calculations that are made can be customised, noting that this may form a project of work to be undertaken.
Scaling
- Independence of resources
- Standalone buyer accounts, automatic scaling as per buyer need.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Simulations run per month per buyer.
- Reporting types
-
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
-
There is no requirement for users to input any proprietary data into Bays CROWD.
All results produced by running scenarios in Bays CROWD are the property of the client, accessible on a secure cloud server (subject to hosting costs if hosted by Bays) and downloadable as required. - Data export formats
-
- CSV
- ODF
- Other
- Other data export formats
- Mp4 video
- Data import formats
- Other
- Other data import formats
- Not applicable. No user data is uploaded.
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Bays Crowd mirrors the availability of AWS, running at an availability of 99.9%.
- Approach to resilience
- Resilience is provided by autoscaling of our service, and protected by the resilience provided by AWS.
- Outage reporting
- Email alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
-
Access to management interfaces is done through an entirely separate channel to end users.
Access is restricted under a least-privileges principle, monitored automatically, and manually checked. - Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- CfA
- ISO/IEC 27001 accreditation date
- 09/03/2023
- What the ISO/IEC 27001 doesn’t cover
- Nothing - All in Scope.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Bays has a robust ISMS which is ISO27001 certified. More detail is available on request.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- Change management follows our Change Management policies, which includes unit testing any changes within an automated CI/CD pipeline, in multiple stages, to test for vulnerabilities and security impacts.
- Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
- Bays Crowd uses a number of vulnerability scanning tools in all stages of its CI/CD pipeline. Further detail is available on request.
- Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
- Bays Crowd uses a number of automated scanning tools alongside manual procedural checks to identify and respond to incidents. More detail is available on request.
- Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- Bays has a robust incident management process, developed as part of its ISMS and certified to ISO27001. Further detail is available on request.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
Bays Consulting is committed to operate our business with as low a carbon footprint is as possible. We have a fully documented and implemented environmental which is reviewed regularly. Steps we take include:
- Reducing energy and fuel consumption by mainly working from home and encouraging the use of public transport.
- Minimise energy usage from cloud computing service
- Minimise waste through re-use and recycling and limited printing options.
- Use environmentally friendly goods to minimise pollution
- Save energy e.g. turning off monitorsEqual opportunity
Bays Consulting's aim is to deliver our services in a way that supports employees and clients to live and work in sustainable communities. Activities to support the provision of equal opportunities include:
- Hiring for roles across the UK, supporting people to work where they choose to live.
- Actively hiring over-60s, and providing one or more work experience places each year.
- Hire Ex-Military Personnel, along with employing current reservists.
- Undertake pro-bono work, Maths outreach and actively promote opportunities to work with local voluntary and community organisations.
Bays is a member of the Living Wage Foundation, Armed Forces Covenant Silver Award holders, employees recruited nationally with flexible working available.Wellbeing
Bays recognises that its success depends on the health and wellbeing of its staff. We proactively take steps to support and ensure the physical and mental health of our team. These measures include:
- Creation of an open, inclusive, low-ego working environment in which team members can ask for help when needed and will receive all the support that the company can deliver.
- Flexible working practices and hours to support teams in balancing their work and personal lives.
- Time set aside each week for personal development for all staff, plus company-funded access to training and development resources to ensure that staff are motivated and have the skills required in their roles.
- Engagement of an external and independent HR professional who is available to all team members for support on any matters related to their relationship with the business.
- Company-funded access to free and discounted physical and mental wellbeing resources including online GP access, counselling and mental health resilience support, new born help, discounted private health cover, discounted gym membership etc.
- Generous holiday allowance which all are encouraged to make full use of.
- To help us form productive and enjoyable relationships with our suppliers and collaboration partners, we organise regular 'netwalking' events, where we meet up with partner teams to take an urban or countryside walk followed with a meal together.
Pricing
- Price
- £7,500 to £50,000 an instance a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- We can provide a trial version of our service that allows users to experience how the service works, the degree of customisation possible and the outputs produced by each run, The trial version is supplied with a single example location map only.
- Link to free trial
- A demonstration of Bays CROWD can be organised via this link https://baysconsulting.co.uk/bays-crowd/