DATASUMI LTD

AI Software Advisory

Datasumi's AI Advisory Service offers a thorough approach to providing continuous support for managing AI solutions, ensuring your AI systems are up-to-date and tailored to your requirements. We accommodate buyer-hosted and third-party-hosted solutions, allowing you to select the best option for your organisation.

Features

• Ongoing strategic guidance for managing AI solutions
• Proactive monitoring and maintenance of AI systems
• Customized support for buyer-hosted and third-party AI solutions
• Expertise in aligning AI with organizational goals and needs
• Assistance with AI system updates and enhancements
• Compliance and regulatory support for AI deployments
• Optimization of AI model performance and efficiency
• Scalable support for growing AI infrastructure and workloads
• Dedicated team of AI experts and consultants
• Flexible engagement models to fit client requirements

Benefits

• Ensures AI systems remain reliable and up-to-date
• Maximizes return on investment in AI technologies
• Mitigates risks associated with AI implementation
• Accelerates time-to-value for AI-driven business initiatives
• Enhances operational efficiency and productivity
• Improves decision-making with reliable AI-powered insights
• Maintains compliance with evolving AI regulations
• Frees up internal resources to focus on core business
• Provides access to cutting-edge AI expertise and best practices
• Tailored support to meet unique organizational needs

£775 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

679834475295373

Contact

Datasumi Team
+442045770319
accounts@datasumi.com

Planning

• Planning service: Yes
• How the planning service works: ### Project Planning and Feasibility Assessment; ; When planning an AI project, Datasumi guides you through a series of identification activities to assess the feasibility and identify any potential technical, legal, or human resource challenges. This includes:; ; - Evaluating the project requirements and objectives; - Identifying the necessary data, infrastructure, and technical capabilities; - Addressing legal and regulatory considerations; - Assessing the impact on personnel and organizational processes; ; ### Prototype and Proof of Concept Development; ; Datasumi works with you to develop a data science prototype or proof of concept to validate the proposed AI solution. This stage involves:; ; - Gathering and preparing the required data; - Designing and testing the AI models; - Ensuring the solution aligns with your organization's needs; ; ### Implementation and Deployment; ; Once the feasibility and prototype stages are complete, Datasumi supports the implementation and deployment of the AI solution. This includes:; ; - Documenting the system requirements and procedures; - Coordinating the system testing and integration; - Developing a comprehensive training plan for your personnel; ; ### Ongoing Support and Optimization; ; - Regularly reviewing and adjusting the system as required; - Monitoring performance and identifying areas for optimization; - Providing training and support to your team
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Datasumi's training service is designed to empower organizations' internal teams with the knowledge and skills to effectively leverage AI and machine intelligence technologies. The training involves interactive, small group sessions that focus on unlocking the vast possibilities of AI and how it can be applied to the client's specific business needs.; ; Through these hands-on, collaborative training sessions, Datasumi aims to up-skill the client's staff in the core capabilities required for understanding and working with AI, machine learning, and other advanced analytics. By equipping the internal team with this expertise, Datasumi helps organizations build the necessary in-house capabilities to successfully integrate and optimize AI-powered solutions within their workflows and decision-making processes.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Datasumi offers a comprehensive setup and migration service to help organizations transition to cloud-based systems and technologies. They build secure and scalable cloud environments tailored to the client's specific needs, and then fully manage the migration process from legacy to new platforms. Datasumi leverages their expertise in migrating to popular cloud services like Salesforce and AWS, as well as open code environments using modern DevOps tools. By providing a customized and end-to-end migration service, Datasumi enables organizations to seamlessly adopt new cloud-based systems and infrastructure, without the hassle of managing the complex migration process themselves.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Datasumi's quality assurance and performance testing services are designed to ensure the seamless integration and optimal performance of the AI solutions they implement for clients. Their rigorous testing process involves comprehensive system testing to validate the functionality, security, and scalability of the AI systems. This includes load and stress testing to assess the solution's ability to handle high volumes of data and user traffic without compromising performance. Datasumi also conducts thorough user acceptance testing, working closely with the client's team to verify that the AI solution meets all specified requirements and delivers the expected user experience. Additionally, they monitor the solution's ongoing performance and make adjustments as needed to maintain optimal efficiency and reliability. By prioritizing quality assurance and performance testing, Datasumi helps clients have confidence in the stability and effectiveness of their AI-powered systems, ensuring a successful integration and long-term success.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security testing
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Datasumi has office hours helpdesk with access to support engineers. We offer a dedicated support helpdesk that clients can access during regular business hours.; ; - The support service covers "Buyer hosting or software, Hosting or software provided by your organisation, Hosting or software provided by a third-party organisation." This suggests Datasumi's support extends to a variety of cloud hosting and software scenarios, not just their own solutions.; ; - Datasumi only support software which we have either developed ourselves. This means their support is limited to the cloud solutions and software they have directly built or integrated for their clients.; ; In summary, Datasumi's ongoing support service includes:; A dedicated helpdesk with access to their support engineers during regular business hours.; ; Support coverage for cloud hosting and software solutions, regardless of whether they are Datasumi-provided or from a third-party.; ; Support is limited to only the cloud solutions and software that Datasumi has developed or integrated for the client.; ; The goal is to provide comprehensive technical support to ensure the smooth operation and performance of the cloud-based systems and applications used by their clients.

Service scope

• Service constraints: We need to spend time in the planning stage to carefully assess the feasibility and identify any technical, legal, or human resource constraints that could impact the successful implementation of the AI solution. Datasumi's planning service aims to guide clients through this process, helping them navigate the challenges and develop the appropriate procedures and personnel training to ensure the AI integration is successful.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We provide levels of support dependent on system requirements; clients' needs and budgets. Response times depend on individual SLAs and OLAs. They typically fall within 1 to 16 hours. Weekend response time ranges from 1 to 2 hours. However, it is generally reserved for critical issues only.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Webchat, We support assistive technology users through Zendesk.
• Support levels: Support is available at various levels, from office hours only to 24/7. Service desk, email, and phone support are available, and prices will be determined as part of the overall engagement, as they are bespoke for each client.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  In combating climate change, Datasumi will elevate its service provision by embracing sustainability initiatives and bolstering environmental resilience. Taking cues from Google Cloud's ambitious targets of operating solely on renewable energy and aiming for 24/7 carbon-free energy by 2030, Datasumi can set similar benchmarks to curtail its carbon footprint and champion sustainable practices across its operations. By harnessing technology to bolster sustainability endeavors and democratizing earth-centric data for informed decision-making, Datasumi can empower organizations to make data-informed choices that bolster climate resilience. Moreover, aligning with social value themes centered on responsible consumption and production, as delineated in the Social Value Model, can underscore Datasumi's dedication to environmental stewardship and sustainability within its service offerings.; ; By integrating these strategies into its services, Datasumi not only actively contributes to the global battle against climate change but also fosters a more sustainable future. Through a concerted focus on renewable energy adoption, carbon footprint reduction, and promoting eco-conscious practices, Datasumi can position itself as a leader in environmentally responsible service provision. By aligning with sustainability goals and leveraging technology for positive environmental impact, Datasumi can play a pivotal role in advancing climate action and fostering a greener, more sustainable digital landscape.

  Tackling economic inequality

  In addressing economic inequality through its service provision, Datasumi will focus on initiatives that promote equal access to economic opportunities, support small and medium-sized enterprises (SMEs), and foster diversity within the supply chain. By aligning with social value themes that aim to reduce economic disparities, Datasumi can contribute to creating a more inclusive and equitable business environment. Drawing inspiration from the Social Value Model's emphasis on creating new businesses, jobs, and skills, Datasumi can implement programs that facilitate entrepreneurship, job creation, and skills development for underrepresented groups. Additionally, by supporting educational attainment relevant to contracts, providing training schemes to address skills gaps, and promoting sector-related skills growth, Datasumi can help bridge the economic divide and empower individuals from diverse backgrounds.; ; Furthermore, by structuring supply chain selection processes to ensure fairness and diversity, encouraging innovation and disruptive technologies, and promoting collaboration throughout the supply chain, Datasumi can actively contribute to reducing economic inequality. Embracing scalable methods for modernizing delivery, supporting apprenticeships and industry placements, and fostering a fair and responsible approach to working with supply chain partners can further enhance economic inclusivity within its service provision. By adopting these strategies and aligning with initiatives that prioritize economic equality, Datasumi can play a pivotal role in fostering a more level playing field for businesses of all sizes and backgrounds within the ecosystem.

  Equal opportunity

  In the context of equal opportunity, Datasumi enhances its service provision by focusing on promoting diversity, inclusion, and equitable access to opportunities. By aligning with social value themes that prioritize equal opportunities, Datasumi can contribute to fostering a more inclusive and fair society. Drawing inspiration from the Social Value Model's emphasis on supporting local communities in managing and recovering from the impact of COVID-19, Datasumi can implement initiatives that facilitate employment opportunities, re-training programs, and workforce diversity. Additionally, by actively engaging in activities that promote equal access to resources, education, and employment opportunities, Datasumi can demonstrate its commitment to social responsibility and equitable practices within its service provision. Through a concerted effort to prioritize equal opportunity initiatives, Datasumi can play a significant role in advancing social equity and inclusivity within the ecosystem.

  Wellbeing

  In addressing employee wellbeing, Datasumi will elevate its G-Cloud service provision by prioritizing initiatives that promote mental health, work-life balance, and overall employee wellness. By aligning with social value themes that emphasize wellbeing, Datasumi can contribute to creating a supportive and healthy work environment for its employees and clients. Drawing inspiration from leading companies that prioritize employee wellbeing, such as Microsoft's focus on mental health support and flexible work arrangements, Datasumi can implement similar programs to enhance the overall wellbeing of its workforce. By fostering a culture of mindfulness, resilience, and work-life balance, Datasumi can empower its employees to thrive both professionally and personally.; ; Furthermore, by incorporating features in its G-Cloud services that prioritize user experience, accessibility, and data privacy, Datasumi can contribute to the overall wellbeing of its clients. Ensuring that services are user-friendly, secure, and aligned with best practices in data protection can enhance the mental and emotional wellbeing of users who rely on these technologies for their daily operations. Additionally, by promoting digital wellness practices and providing resources for managing screen time and technology usage, Datasumi can support clients in maintaining a healthy relationship with technology.; ; By integrating these wellbeing-focused initiatives into its G-Cloud services and organizational culture, Datasumi can foster a holistic approach to wellbeing that benefits both its employees and clients. Prioritizing mental health support, work-life balance, user experience, and data privacy can create a positive impact on overall wellbeing within the workplace and the digital ecosystem at large.

Pricing

• Price: £775 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.