EXCEPTION LIMITED
CPMO
Exception’s CPMO increases the success rate of projects and improves alignment to your organisation’s strategic objectives. A successful CPMO improves assurance, reduces risk, and improves staff productivity. The establishment of a CPMO integrated with strong governance and project management disciplines will ensure your cloud programmes deliver more effectively and efficiently.
Features
- Assessment and define requirements for Cloud PMO
- Programme and Project Planning to identify, coordinate, and align strategy
- Intelligent and independent strategic programme and project governance
- Reporting - right MI - right people - right time
- Resource management, partner management and augmentation
- Change Management and consulting for Cloud and digital transformation
- Financial Management to track and report your specific requirements
- Requirements Management throughout the ICT project lifecycle
- Release, configuration and acceptance management
- Continually assess your requirements
Benefits
- Consistent information for all management levels
- Improved project success rates ensuring agile delivery of technology
- Swift and efficient decision making
- Efficient management of the supply process and the appropriate deployment
- Consistent delivery of the agreed outcomes
- Ensuring alignment and management of requirements, resource and defined risks
- Ensures there are no last minute surprises before production
- Assured integrity of the programme and best practice guidance
- Knowledge and skills development
- Continuous review and improvement
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
6 8 1 0 8 9 5 6 3 0 4 9 3 5 7
Contact
EXCEPTION LIMITED
Public Sector Sales
Telephone: 0131 313 2960
Email: publicsector@exceptionuk.com
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
- Managed Private SaaS/PaaS
- Application management
Managed Public cloud
- Managed Public IaaS
- Managed Public SaaS/PaaS
- Application management
Managed Hybrid Cloud
- Managed Hybrid IaaS
- Managed Hybrid SaaS/PaaS
- Application management
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- Yes
- Support response times
- Specific to Service Level Agreement subject to contract terms
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- No
- Web chat support
- No
- Support levels
-
Exception's standard support levels are 9.00 to 17.00 Monday to Friday with a 4 hour response. An extended support level is available 9.00 to 17.00 seven day 4 hour response.
A technical account manager or cloud support engineer can be provided should a client elect to use Exception for this.
Costs are subject to scope and quantity.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £350.00 | |
| Associate business architect | £500.00 | |
| Business architect | £750.00 | |
| Lead business architect | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £500.00 | |
| Senior data architect | £900.00 | |
| Chief data architect | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £500.00 | |
| Senior enterprise architect | £750.00 | |
| Lead enterprise architect | £900.00 | |
| Principal enterprise architect | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £500.00 | |
| Network architect | £750.00 | |
| Lead network architect | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £500.00 | |
| Lead security architect | £750.00 | |
| Principal security architect | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £400.00 | |
| Solution architect | £500.00 | |
| Senior solution architect | £750.00 | |
| Lead solution architect | £900.00 | |
| Principal solution architect | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £400.00 | |
| Technical architect | £500.00 | |
| Senior technical architect | £750.00 | |
| Lead technical architect | £900.00 | |
| Principal technical architect | £1,050.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,500.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £300.00 | |
| Data analyst | £400.00 | |
| Senior data analyst | £500.00 | |
| Principal data analyst | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £400.00 | |
| Senior data engineer | £500.00 | |
| Lead data engineer | £750.00 | |
| Head of data engineering | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £300.00 | |
| Associate data scientist | £400.00 | |
| Data scientist | £500.00 | |
| Principal data scientist | £750.00 | |
| Lead data scientist | £900.00 | |
| Head of data science | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £750.00 | |
| Lead machine learning engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £400.00 | |
| Performance analyst | £500.00 | |
| Senior performance analyst | £750.00 | |
| Lead performance analyst | £900.00 | |
| Head of performance analysis | £1,050.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £400.00 | |
| Application operations engineer | £500.00 | |
| Senior application operations engineer | £750.00 | |
| Lead application operations engineer | £900.00 | |
| Principal application operations engineer | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £500.00 | |
| Senior business relationship manager | £900.00 | |
| Lead business relationship manager | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £350.00 | |
| Change and release analyst | £400.00 | |
| Change and release manager | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £400.00 | |
| Senior operations analyst | £500.00 | |
| Operational control manager | £750.00 | |
| Head of command and control | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £350.00 | |
| End user computing engineer | £400.00 | |
| Senior end user computing engineer | £500.00 | |
| Lead end user computing engineer | £750.00 | |
| Principal end user computing engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £400.00 | |
| IT service manager | £500.00 | |
| Senior IT service manager | £750.00 | |
| Head of IT service management | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £500.00 | |
| Major incident manager | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £350.00 | |
| Infrastructure engineer | £400.00 | |
| Senior infrastructure engineer | £500.00 | |
| Lead infrastructure engineer | £750.00 | |
| Principal infrastructure engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £350.00 | |
| Infrastructure operations engineer | £400.00 | |
| Senior infrastructure operations engineer | £500.00 | |
| Lead infrastructure operations engineer | £750.00 | |
| Principal infrastructure operations engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £400.00 | |
| Problem manager | £500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £350.00 | |
| Senior service desk analyst | £400.00 | |
| Service desk manager | £500.00 | |
| Head of service desk | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £400.00 | |
| Service readiness analyst | £500.00 | |
| Service transition manager | £750.00 | |
| Lead service transition manager | £900.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £300.00 | |
| Junior business analyst | £400.00 | |
| Business analyst | £500.00 | |
| Senior business analyst | £750.00 | |
| Lead business analyst | £900.00 | |
| Head of business analysis | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £500.00 | |
| Delivery manager | £1,050.00 | |
| Senior delivery manager | £1,050.00 | |
| Head of (Agile) delivery management | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £400.00 | |
| Digital portfolio manager | £500.00 | |
| Senior digital portfolio manager | £750.00 | |
| Head of portfolio | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £350.00 | |
| Lead product manager | £750.00 | |
| Head of product | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,050.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £400.00 | |
| QAT analyst | £500.00 | |
| Senior QAT analyst | £750.00 | |
| Lead QAT analyst | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £400.00 | |
| Test engineer | £500.00 | |
| Senior test engineer | £750.00 | |
| Lead test engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £900.00 | |
| Head of test | £1,050.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £300.00 | |
| Junior DevOps engineer | £350.00 | |
| DevOps engineer | £400.00 | |
| Senior DevOps engineer | £500.00 | |
| Senior DevOps engineer - management | £750.00 | |
| Lead DevOps engineer | £750.00 | |
| Lead DevOps engineer - management | £900.00 | |
| Principal DevOps engineer | £900.00 | |
| Principal DevOps engineer - management | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £300.00 | |
| Junior frontend developer | £400.00 | |
| Frontend developer | £500.00 | |
| Senior frontend developer | £500.00 | |
| Lead frontend developer | £750.00 | |
| Head of frontend development | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £300.00 | |
| Junior developer | £350.00 | |
| Developer | £400.00 | |
| Senior developer | £500.00 | |
| Senior developer - management | £750.00 | |
| Lead developer | £750.00 | |
| Lead developer - management | £900.00 | |
| Principal developer | £900.00 | |
| Principal developer - management | £1,050.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £350.00 | |
| Junior content designer | £400.00 | |
| Content designer | £550.00 | |
| Senior content designer | £750.00 | |
| Lead content designer | £900.00 | |
| Head of content design | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £350.00 | |
| Junior graphic designer | £400.00 | |
| Graphic designer | £550.00 | |
| Senior graphic designer | £750.00 | |
| Lead graphic designer | £900.00 | |
| Head of graphic design | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £350.00 | |
| Junior interaction designer | £400.00 | |
| Interaction designer | £550.00 | |
| Senior interaction designer | £750.00 | |
| Lead interaction designer | £900.00 | |
| Head of interaction design | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £350.00 | |
| Junior service designer | £400.00 | |
| Service designer | £550.00 | |
| Senior service designer | £750.00 | |
| Lead service designer | £900.00 | |
| Head of service design | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £750.00 | |
| Lead technical writer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £350.00 | |
| Junior user researcher | £400.00 | |
| User researcher | £550.00 | |
| Senior user researcher | £750.00 | |
| Lead user researcher | £900.00 | |
| Head of user research | £1,050.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- None of the criteria
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 895a2182-7996-48e4-8cce-c0ef878d80d1
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at publicsector@exceptionuk.com.
Tell them what format you need. It will help if you say what assistive technology you use.