Axial3D Medical Anatomical Models

Axial3DInsight is a secure, cloud-based digital image processing, segmentation and 3D modeling framework converting 2D image data to either a digital file or a 3D printed physical model. The physical replica is intended to be used as a diagnostic tool in conjunction with the DICOM images and expert clinical judgment.


  • Fully managed service, no applications required
  • Cloud Based, no on premise infrastructure needed
  • Image Exchange Portal Integration available for ease of use
  • Segmentation-as-a-Service, no specialist skills needed
  • DICOM compatible. We can process any volumetric medical images.
  • Per Model Pricing
  • UK based hosting
  • Expert support provided for complex cases
  • Immediately access 3D Printed Anatomical Models
  • ISO 13485 and ISO 27001 accredited service


  • Rapidly convert 2D medical images to 3D
  • Gain invaluable 3D understanding of patient anatomy
  • Improve patient experience with patient specific anatomical model
  • Improve surgical team communication
  • Flexibility, patient specific models when you need them
  • Securely share images via the Image Exchange Portal


£810.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 13

Service ID

6 8 1 9 7 3 7 5 9 5 1 4 0 1 1


Telephone: 07444551089

Service scope

Software add-on or extension
Cloud deployment model
Public cloud
Service constraints
System requirements
  • A standard browser, either desktop or mobile
  • Connectivity to the Internet
  • Connectivity to Image Exchange Portal (optional)

User support

Email or online ticketing support
Email or online ticketing
Support response times
All incoming requests are responded to within 1 business day.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Onsite support
Support levels
Urgent support available 24x7. Within Business Hours receive support & guidance from Customer Success Managers
Support available to third parties

Onboarding and offboarding

Getting started
We will provide onsite onboarding and training to get you started, we also provide user documentation and our customer success managers will work with you to ensure you are getting the most from our service.
Service documentation
Documentation formats
End-of-contract data extraction
On request we can provide customers with an export of their data.
End-of-contract process
Buyers pay for the services they use to the point of account termination.

Using the service

Web browser interface
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
Designed for use on mobile devices
Service interface
User support accessibility
None or don’t know
Description of service interface
The service interface is a web based application that allows the upload of DICOMs, viewing of order status and download of completed order data.
Accessibility standards
None or don’t know
Description of accessibility
Accessibility testing
What users can and can't do using the API
REST API Users must be authenticated Users can * Upload DICOMs * Query Order Status * Download Completed Order Data
API documentation
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
Customisation available


Independence of resources
Our platform is cloud native and uses a combination of serverless and containerised components to ensure availability.


Service usage metrics
Metrics types
We provide information on models requested, including status.
Reporting types
Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Users can download their data via the web application.
Data export formats
Other data export formats
  • STL
  • OBJ
  • GLB
Data import formats
Other data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Digital Anatomical models will be available within 24 hours for standard cases and printed anatomical models within 48 hours for standard cases.
Approach to resilience
This information is available on request
Outage reporting
Email alerts

Identity and authentication

User authentication needed
User authentication
Username or password
Access restrictions in management interfaces and support channels
Management access to services is restricted to specific staff - control is managed via MFA.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
March 2021
What the ISO/IEC 27001 doesn’t cover
N/A - no exclusions
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
Internal policies made available to employees at induction. Regular review and update in line with ISO 27001.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Service development lifecycle is aligned to IEC 62304 and IEC 13485
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Axial3D perform vulnerability scans on all frameworks and software components and monitor newsfeeds/vendor sites for patches. Countermeasures are designed and implemented frequently to neutralise known/newly identified vulnerabilities.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Axial3D engineering staff monitor various tools and log feeds to detect anomalous behaviour. The teams review authentication events and other data sources. More detail to specific questions available on request.
Incident management type
Supplier-defined controls
Incident management approach
Axial3D maintain a formal incident response plan that describes procedures used to respond to incidents - details are available on request.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks

Social Value

Fighting climate change

Fighting climate change

Our technical platform is built with environmental impact in mind, with architectural decisions based on lowest impact computing options.
Covid-19 recovery

Covid-19 recovery

Axial3D's solutions improve patient outcomes on a global scale. During the COVID-19 pandemic, over 300 hospitals in 29 countries around the world have started to use our models because of the transformative impact they have on surgical planning, which fundamentally helps with reducing the backlog of surgeries that healthcare providers around the world are dealing with.


£810.00 a unit
Discount for educational organisations
Free trial available
Description of free trial
Our trial would consist of converting patient-specific scans into highly accurate 3D Visualisation Files or 3D printed models, depending on the end-users specifications.
Link to free trial

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.