AGILE SOLUTIONS (GB) LTD

Informatica Business Glossary

Informatica Business Glossary is made up of business terms and policies that define important concepts within an organization. Glossary assets include business terms, policies, and categories. Glossary consumers can look up the asset and can view the history of an asset and follow the asset to receive notifications of changes.

Features

• Glossary Management, automated mapping to technical data elements or KPIs
• Easy to use Glossary application with no coding
• Ability to define a Process to mature the Glossary
• Define a Glossary structure
• Define glossary definitions to support business terminology
• Informatica Business Glossary is a component of IDMC
• Informatica Business Glossary starts the IDMC journey in governance

Benefits

• Identification of Glossary administrators, Stakeholders, Data Stewards and Data Owners
• Defined Business Definitions
• View Asset relationships
• Alerts and notifications of change
• Glossary Approval Workflow
• Improved speed of access to confirmed definitions of golden data
• Improved trust in information and data

£330 to £1,475 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@agilesolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

682774483048777

Contact

Henrietta Malpass
0141 332 9785
gcloud@agilesolutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: Agile Solutions believes the key to a successful project is a phased approach that aligns technology with business objectives, change management and knowledge transfer.; Our Implementation approach focuses on the identification and prioritisation of the individual use cases, ensuring the solution supports the current customer landscape.; We undertake a thorough business analysis exercise to produce a conceptual solution architecture that takes into account business objectives, security requirements and algins with project budget and timescales.; ; Conceptually this is split into the following delivery phases: ; 1. Discovery ; 2. High level Solution Design ; 3. Platform configuration ; 4. Minimum Viable Product, build and test.; 5. Extended Development – iteratively develop additional functionality, integrate additional data sources including a historical load (optional) ; 6. Design Managed Service/Support and Maintenance model.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Agile Solutions provides a range of training, education and knowledge transfer options for our clients. Training offerings are bespoke to individual requirements, please contact us for further details.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Agile Solutions provides a range of specific cloud migration services to support buyers with their cloud initiatives. Please contact us or see our other services for more information.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Agile Solutions provides full quality assurance of its deliverables including test management, test execution and automated testing where applicable. This can support DevOps working practices.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Agile Solutions provides a range of support services which are customised based on individual requirements. Please contact us for further information on our support offerings.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Priority Level: P1 ; ; Initial Response (working hours): 1 hour ; ; Resolution Target (working hours): 2 hours ; ; Status Report (working hours): Every 2 hours or as agreed ; ; Priority Level: P2; ; Initial Response (working hours): 1 hour ; ; Resolution Target (working hours): 4 hours ; ; Status Report (working hours): Every 4 hours or as agreed ; ; Priority Level: P3 ; ; Initial Response (working hours): 1 hour ; ; Resolution Target (working hours): 8 hours ; ; Status Report (working hours): Every 8 hours or as agreed ; ; Priority Level: P4 ; ; Initial Response (working hours): 2 hours ; ; Resolution Target (working hours): 2 days ; ; Status Report (working hours): Every 2 days or as agreed
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: • UK Working Hours (Monday to Friday 0830-1730); • UK Working Hours + Out Of Hours On Call; • 12x5 (Monday to Friday for a 12 hour window) – A longer shift pattern to support flexible working hours or start/end of day batch processes etc; • 12x5 + Out Of Hours On Call; • 24x7; ; Each client is assigned a dedicated account manager and project lead who will coordinate any support offering.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI Assurance UK
• ISO/IEC 27001 accreditation date: 16/06/2023
• What the ISO/IEC 27001 doesn’t cover: Everything outside of the scope of the provision of data solutions and data management in accordance with the Statement of Applicability.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Agile Solutions have committed to achieving net zero by 2050 at the latest. As a Data Management specialist, we understand more than most the negative environmental impact on-premise solutions can have on the planet due to the huge amount of energy required to run them. That is why we place great emphasis on supporting our customers to move to cloud for all their IT solutions. Agile Solutions have supported this goal by undertaking extensive marketing and educational campaigns across our sector which include free webinars, round tables, events and documentation such as white papers and how to guides. We deliberately remove barriers to participation by ensuring that all are welcome to access the content and enabling remote attendance via Teams or recorded sessions. Agile Solutions additionally run regular communications campaigns to our internal Stakeholders and employees to educate and drive awareness around environmental protection. These campaigns have different themes, but examples include Office Energy Reduction, the Electric Vehicle Scheme, Company Travel Policy and global events such as World Environment Day. To support our environmental protection goals with our clients, Agile Solutions is embarking upon a programme of work to amend our contracts and policies where we will incorporate our environmental standards into employee on-boarding documentation, Statements of Work and our 3rd Party and Sub-contractor on-boarding processes. Agile Solutions encourages all employees to undertake our monthly ‘Time To Pause’ initiative where we facilitate open discussions with colleagues to support communication, collaboration and an improvement to employee mental health and wellbeing. We challenge everyone to think about what more we could be doing here at Agile Solutions and how we could make a difference to this global issue. Agile Solutions holds a number of fundraising events throughout the year to support our chosen charities which include The Woodland Trust and the RSPB.

  Covid-19 recovery

  Following the COVID-19 pandemic, we have seen our buyers utilise new technologies and delivery models to ensure service continuity. By better utilising digital services, we reduce the need for face to face requirements, allowing services to continue to support their users when travel becomes restricted. We expect that digital services uptake will continue to be greatly increased, with far more users switching to a remote delivery and engagement model. Agile Solutions focus on digital services and flexible delivery models to ensure service continuity for buyers. We have two remote delivery offices in the UK and can pivot entirely to home working if needed. Agile Solutions also provides training and awareness for staff on supporting mental health in the workplace, particularly for those affected following the Covid-19 pandemic. We also provide a range of social initiatives throughout the year for all staff with the aim of improving mental health.

  Tackling economic inequality

  Agile Solutions is geared to support progress in reducing economic inequality within our industry. We support growth, learning and development around data literacy within our wider SME community by hosting roundtable events and lunch and learns. Delivery of our services via this framework also creates opportunities for new jobs, skills and apprenticeships. Agile Solutions currently provide an on-shore model for our clients, with offices based in Milton Keynes, Glasgow and Manchester. This enables us to directly support skills development opportunities in the context of contracts attained through this framework. Our programs are continually developing and currently we offer: Work experience and University placement opportunities for students Continuous training for all employees. This ranges from an intensive graduate training programme for new graduates, to further training and certification for our more experienced employees We work directly with local education establishments and by using sophisticated recruitment software we prioritise local people to fulfil the contract. The most recent apprentice intake was carried out in Glasgow where we worked directly with local colleges and Universities in the area to source candidates. Our upskilling program is available to candidates to help remove barriers to employment due to a lack of relevant experience in a traditional IT role. The ongoing training and enablement our employees receive is paramount to the success of our teams. We look to upskill these individuals where possible, narrowing digital skills gaps and ensuring they are given all the support needed to succeed. As part of this Framework, we would look to pair up our new apprentices and graduates with experienced members of the support team in a mentorship capacity. All training and examination fees are covered by Agile Solutions, and we provide time off for study as well as additional bonus payments for those who wish to take additional training.

  Equal opportunity

  Agile Solutions is committed to ensuring equal treatment for all employees and applicants. The Company’s aim is to recruit, train, promote and reward on the basis of merit and irrespective of gender, disability, sexual orientation, marriage or civil partnership, gender reassignment, part-time status, age, religion or belief, race, ethnic origin, nationality or national origin or Trade Union membership, political views or affiliations. Agile Solutions is therefore committed to providing equality of opportunity for all employees by: Preventing any form of direct or indirect discrimination or victimisation or bullying. Promoting a good and harmonious working environment where all individuals are treated with respect and dignity and in which no form of intimidation or harassment from colleagues, customers or Clients will be tolerated. Fulfilling all legal obligations under relevant national and European Union legislation and associated Codes of Practice where they apply. By engaging our recruitment, procurement and professional development teams we have seen our diverse workforce develop in a sustainable manner, providing a drive to further our creativity and innovation within the solutions we provide our clients. For recruitment, candidates are selected from diverse backgrounds which include graduates and non-graduates from both STEM and non-STEM experience and/or qualifications. This is driven by research which suggests that only 26% of STEM graduates are women. Historical barriers to employment have been removed through our provision of upskilling and apprenticeship and graduate programs. Inclusive employability initiatives allow us to engage more candidates who are returning to work from career breaks, e.g. mothers taking time off to care for children or embarking on a complete career change. We provide continuous training to all employees and clients where needed. Training includes certification in relevant technologies and tooling as well and collaboration and delivery methodology training.

  Wellbeing

  Agile Solutions approaches wellbeing from four different angles: Physical, Mental, Financial and Social. Each of these areas is targeted individually within our organisation, via dedicated benefits, working groups and events. For opportunities stemming from this framework, Agile Solutions provides a range of health and wellbeing benefits to our employees including private health cover, cash back on everyday health expenses and enhanced maternity and paternity pay. We also provide discounted gym memberships to promote a healthy and active lifestyle for our staff, as well as having a dedicated “Social Solutions” team that run regular social and wellbeing events throughout the year. We provide training and awareness on financial wellbeing, covering budgeting, planning, pensions and more to promote financial literacy and confidence with our staff. We also support mental health for our staff, and run monthly “time to pause” initiatives to encourage non-work conversation between staff members with the goal of preventing feelings of isolation and loneliness for remote workers.

Pricing

• Price: £330 to £1,475 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@agilesolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.