ZALARIS UK LIMITED
Professional Services
SAP HCM consulting
Features
- Access to Zalaris UK consultant design & delivery expertise.
- Zalaris UK project management.
- Zalaris UK project methodology (adapted as clients require).
- Integration with other could or on-premise systems.
- Identification of appropriate solution (process, technology, etc.)
Benefits
- Tailoring to client requirements.
- Application of externally recognised good practice.
- Provision of knowledge transfer and training.
- Minimised disruption.
- Maximised return on investment (ROI).
- Compliance with UK legislation, including GDPR.
- Peace of mind with reliable provision of industry leading solutions.
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at UKIE_Info@zalaris.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
6 8 2 7 9 2 9 7 6 4 9 3 6 3 0
Contact
ZALARIS UK LIMITED
Stephen Burr
Telephone: 07970019272
Email: UKIE_Info@zalaris.com
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Application management
Service scope
- Service constraints
- Zalaris apply no service constraints. Services are aligned to customer requirements.
User support
- Email or online ticketing support
- Yes
- Support response times
- Support is via a service desk that is staffed Mon-Fri 09:00 - 17:00. Standard response times are within Zalaris UK&I's stringent SLA.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Zalaris UK&I provides Level 2 support. SAP provide Level 3 support for SAP SuccessFactors, and typically we find SAP SuccessFactors customers manage Level 1 support. That leaves a significant expertise support gap which our support staff can ably fill.
Our Support Desk is located in the UK and managed by Zalaris UK&I's UK based Support Manager. We have dedicated Support consultants based around the UK but can also offer nearshore and offshore support.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- SAP
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,200.00 | £704.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- ISO Quality Services Limited
- ISO/IEC 27001 accreditation date
- Monday 17 March 2025
- What the ISO/IEC 27001 doesn’t cover
- No listed exclusions as part of the certificate.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- ISO Quality Services Limited
- ISO 9001 accreditation date
- Monday 17 March 2025
- What the ISO 9001 doesn’t cover
- No listed exclusions as part of the certificate.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Ffa9f938-bdf4-4270-be7f-d1dbfc0a1d1e
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Introducing transparency to pay and reward processes
- Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
- Working conditions which promote an inclusive working environment and promote retention and progression
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at UKIE_Info@zalaris.com.
Tell them what format you need. It will help if you say what assistive technology you use.