BEAUHURST

BeauhurstImpact: company information data platform

BeauhurstImpact is a company information database.
The online data platform covers all private UK companies, including Companies House data, business sectors, company directors, company shareholders, financials, environmental data, investment data, contact details, grants, company news.
The platform has 13m company profiles and tools for creating custom searches and results analysis.

Features

• Live database covering every UK private company, continuously updated
• Companies House, InnovateUK grant data, HMRC data, Patent Office data
• Search over any combination of 500+ datapoints, and export data
• Custom alerts for live changes, key updates, major events
• High growth company profiles, VC activity, equity investment, corporate valuations
• Key financial information, ownership and corporate structure, commodity exports, imports
• People data: directors, shareholders, C suite, contact details, commercial networks
• Provides growth data, funding information, investment trends, patent data, scaleups
• ESG data: gender, diversity, green economy, environmental impact, social accolades
• Risk data: credit scores, CCJs, PSC, charges & mortgage data

Benefits

• Find companies to provide support, partnership opportunities, and engagement opportunities
• Understand company trends, regional economy, sector clusters, funding trends
• Conduct research and due diligence on companies, confirm legal entities
• Find funders, find investors for local businesses in relevant sectors
• Understand businesses and economic landscape of local area, local economy
• Identify trends, emerging sectors, declining sectors, regional hubs, across regions
• Enrich data, refresh data via API integration, CRM integration
• Produce company reports, support programme impact, key partner data
• Monitor relevant companies, key partner companies, key target companies
• Find relevant people, contact key people, build network, find introductions

£24,500 a unit a year

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at newbusiness@beauhurst.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

683445940907143

Contact

New Business team
02070620060
newbusiness@beauhurst.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Not applicable
• System requirements: The platform requires only a web browser to operate effectively.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our live chat is available Monday - Friday from 9am - 5:30pm, with an average response time of less than one minute. If a user sends a message outside of these hours, they will receive a response from the team as soon as we are next online. This inbox is managed by the Client Experience Managers.; Account Managers and Client Experience Managers are available via email Monday - Friday from 9am - 5:30pm, and will endeavour to reply to emails within 24 hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Our web chat is powered by Intercom. Intercom have carried out extensive testing to ensure the web chat is accessible for keyboard navigation, screen reader support, and colour contrast.
• Onsite support: Onsite support
• Support levels: All subscribers are allocated a dedicated Account Manager and Client Experience Manager, who work with the subscribing organisation throughout the subscription. The Account Manager works with the organisation to understand their goals and objectives, and ensure that the Beauhurst platform enables them to be met. The Client Experience Manager provides day-to-day training and platform support to all platform users in the organisation via email, phone, web chat, video call, and onsite meetings.; Dedicated support from Account Managers and Client Experience Managers is included in the price of all subscriptions.; Technical support is also available for API subscribers, to advise them on implementing the Beauhurst API.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: All subscribers are allocated a dedicated Account Manager and Client Experience Manager, who will work with the subscribing organisation throughout the subscription. At the start of the subscription they will meet with the decision-makers and users, either onsite or online, to understand the needs, objectives, and goals of the organisation. They will also deliver bespoke training to all users of the platform in line with these objectives. Further training and support can be requested, online or onsite, throughout the subscription. Further training materials can be found in the ‘help’ section of the platform, and in the help centre on our webchat. Dedicated support from Account Managers and Client Experience Managers is included in the price of all subscriptions.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats: Online, via our webchat
• End-of-contract data extraction: Users are not able to upload their own data to the platform, so there is no data to extract at the end of the contract.
• End-of-contract process: At the end of the subscription contract, all of the organisation’s user accounts will be deactivated. The platform and any saved lists will no longer be available, and automated email alerts will stop.; Upon termination, we require a Data Deletion Notice to be signed by the subscribing organisation, where all raw data associated with Beauhurst is deleted securely by the Subscribing Organisation and any users of Beauhurst. Some material may be retained, such as established contacts of business, or material created from aggregated Beauhurst data, or material published in accordance with the Data Policy. Data may also be retained if this is required to comply with legal obligations.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: No differences. All functionality on the desktop site is available through the mobile site.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: Yes
• What users can and can't do using the API: The Beauhurst API enables users to pull Beauhurst data on companies, transactions, people, and company news from the platform. It is authenticated using an API key. Users can access this data by requesting by company name, website, Companies House ID, or if they are in a saved list. The API has a rate limit of one request per second. Users can only request data, they are not able to edit or change data on the platform.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Users can define and save custom lists of companies, people, funds and transactions for the purpose of monitoring and analysis. They can share these lists with other users in their organisation, and set up custom email alerts on these entities.; ; Users can also mark people on the platform as ‘known to me’ to allow them to find routes to warm introductions to people through their own or their colleagues’ personal networks.

Scaling

• Independence of resources: We use various techniques - load balancing, database optimisation, caching, CDN, monitoring and alerts, rate limiting, and code and query optimisation.

Analytics

• Service usage metrics: Yes
• Metrics types: Usage reports can be produced for clients upon request. These can include data on the most active users, the volume of usage over time, and a breakdown of the types of actions the users have been doing on the platform. The exact content of the reports is agreed with the client. These are provided in a PDF file or via email.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Users can export data from the platform for further analysis as a csv from company pages, advanced search results, and their own custom lists. Users can choose which datapoints and in which order to export.; ; Company and fund ‘tearsheet’ summaries can be exported as a pdf.; ; Users can also export all on-platform charts and graphs as a pdf, and the data behind these charts as a csv.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: We aim for 99.9% uptime. Scheduled upgrades and maintenance are performed outside UK working hours (8am-8pm) wherever possible to minimise the impact of downtime on platform users.
• Approach to resilience: This information is available on request.
• Outage reporting: We do not have public outage reporting. Issues are communicated to platform subscribers by their Account Manager and/or Client Services Manager via email where relevant.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is limited by least privilege principle and access control.
• Access restriction testing frequency: Never
• Management access authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: No
• Security governance approach: Our security governance strategy focuses on the use of secure tools and adherence to best practices, complemented by comprehensive risk management. While we don't conduct formal security training, we ensure our team is equipped with the necessary tools and knowledge to mitigate risks effectively. Regular assessments help us identify and address potential vulnerabilities, maintaining a robust defence against evolving threats without a dedicated security training program.
• Information security policies and processes: We use least privilege access, access controls and data anonymisation techniques to limit access to sensitive data. Logs of activity are kept and monitored, and our production environment is kept isolated and restricted. We ensure that we have developers available 24 hours a day to identify and solve any issues.; Our individual policies are monitored by the appropriate department (i.e Development, Legal).; Data Loss Prevention Policy: Dictates measures taken to prevent loss of data, through effective data protection policies, cyber-security practices and protocols for responding to data breaches.; Mobile Device Policy: Dictates our policies for corporate devices and BYOD.; User Access Policy: Dictates protocols on user access levels, and how we give, monitor and review privileged user access.; We also have a Business Continuity Plan, as well as Incident Response Plans in place should a data breach occur.; All policies are reviewed annually, and each policy has a member of staff who is responsible for ensuring they are followed.; We have an appointed Data Protection Officer who monitors data protection and cyber-security. We follow the GDPR, and have a form through which data subjects can contact Beauhurst regarding their data, or their rights.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We manually keep track of the version of any critical components of our service, and we maintain regular major version upgrade cycle of these components. Minor version upgrades are often handled automatically, minimising the reaction time for applying security patches.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We generally identify potential threats via code review process, or through security patches published by 3rd party dependencies we use. In most cases we can release or apply security patches almost immediately.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We use several monitoring tools for detecting potential compromises. In cases where we suspect it is occurring, we follow that up with more in-depth analysis, and response if needed. Generally we respond to such threats in real time.
• Incident management type: Supplier-defined controls
• Incident management approach: We have pre-defined processes for common events. This is organised based on the team responsible for dealing with these events. When issues are raised, they are communicated to all relevant teams, as well as steps taken to solve these issues.; Users can report incidents or submit data review requests to their account manager or client experience manager via email, phone, webchat, or the “Submit a review request” feature on the platform.; Any issues relevant to clients will be communicated appropriately, with the details of the issues provided, as well as steps taken to mitigate any consequences from the issue.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Having access to relevant, accurate, and informative data is the foundation of good data-driven decision-making.; ; Beauhurst has developed a proprietary dataset of environmental ‘Signals’, allowing platform and API users to easily identify and search over environmentally-positive companies. Company environmental Signals include green transport, clean and renewable energy, green building and infrastructure, sustainable farming and food production, and environmental accolades.; ; These Signals make it easy for users to identify, understand, and support these companies, helping them grow and maximising their positive impact.; ; As a software-based company, the environmental impact of our supply chain is minimal. A significant proportion of the electricity in our London office is sourced from solar panels on the roof of the building.

  Covid-19 recovery

  Throughout the pandemic, Beauhurst monitored the effect of Covid-related restrictions on the UK’s high-growth economy, manually analysing and tagging the effect on each individual high-growth company on a weekly basis. The resulting dataset allows users to understand the effect of the pandemic on these companies in great detail, individually and in aggregate, across sectors, regions, and different sizes.; ; Other Beauhurst datasets, such as historical financial, growth, and foundation and cessation data, combined with our data search and visualisation tools, allow users to understand the historical trends in these metrics in a particular sector, size, or location. Users can easily see trends before, during, and after the pandemic, so can understand the effects of the pandemic and subsequent recovery.; ; This data allows organisations to better understand the effect of the pandemic and subsequent years on companies in the UK, meaning support can be directed to those areas where it will have the greatest effect in aiding recovery.

  Tackling economic inequality

  Beauhurst’s data allows users to identify and understand economic inequality over a huge range of factors, for example:; ; - Investment and grant data allows users to understand disparities in funding, for example between different regions in the UK;; - Gender data allows users to find and understand female-founded or -led companies;; - Social & governance Signals allow users to identify companies with gender pay equality, gender equality of directors, age diversity of directors, or other social accolades.; ; This data allows organisations to prioritise support, partnerships, and investment into less advantaged companies or regions, creating new businesses, jobs, and opportunities and helping to level the playing field.

  Equal opportunity

  During Beauhurst’s hiring, management, and promotion processes we ensure we support all employees regardless of disability, age, gender, background, or other characteristic. We do this by:; ; - Ensuring any reasonable adjustments are met for candidates during the recruitment process and for employees throughout their employment;; - Using skill-based assessment tasks and structured interviews in recruitment and internal promotions;; - Offering a hybrid working policy to all employees, allowing them to work from home part-time;; - Offering an enhanced parental leave policy for both primary and secondary caregivers;; - Providing management training and coaching to all managers which includes training on equal opportunities;; - Providing all employees with clear objectives and professional development and progression pathways;; - Regularly reviewing pay across the organisation to ensure fair, equal pay.

  Wellbeing

  The wellbeing of our employees is extremely important to us, and as such we have taken several steps to ensure all of our employees’ wellbeing is looked after:; ; - Free, confidential counselling/therapy from a range of recognised professionals is available for all employees;; - Free professional executive/leadership coaching is available for all managers and mid-senior level employees, to help them with their own and their managees’ professional development and ensure they are delivering the best management possible;; - We ensure physical and mental health first aid-trained employees are present and accessible to all employees;; - We offer enhanced parental leave for both primary and secondary caregivers;; - We operate a hybrid-working policy, allowing employees to work from home where this is beneficial to them;; - We conduct a regular anonymous employee engagement survey to measure staff engagement over time and ask for feedback and improvement suggestions on all areas of the business. We then ensure that all changes and suggestions are addressed and communicated;; - We ensure all employees both receive professional feedback from, and give professional feedback to, their manager at least three times per year to ensure good manager-managee relations and give employees a space to raise feedback regularly.

Pricing

• Price: £24,500 a unit a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at newbusiness@beauhurst.com. Tell them what format you need. It will help if you say what assistive technology you use.