VELRADA CAPITAL PTY LTD

AI in the Microsoft Platform

Enabling Copilot and AI across M365, Power Platform and Dynamics 365

Features

• Copilot for Microsoft 365
• Copilot in Dynamics 365
• Copilot Plugin for Microsoft 365
• Build your Own Copilot
• Copilot within a Power Platform Solution
• AI Builder for Power Platform Solution
• Embedded Copilot (e.g Copilot for Teams)

Benefits

• Boosted Workforce Productivity
• Embedded Functionality
• Enhanced Collaboration
• Generative AI tool to assist with tasks
• Integration with M365
• Secure Data Handling
• Efficient Content Creation
• Quick Catch-Up features e.g. Team meetings
• Optimised Workflows
• Copilot can be customised to your needs

£800 to £1,710 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at caroline.dent@velrada.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

684520722432129

Contact

Caroline Dent
+447964192664
caroline.dent@velrada.com

Planning

• Planning service: Yes
• How the planning service works: To introduce the value of the Microsoft Platform AI & Copilot:; ; 1) Getting Up to Speed on AI Landscape; Engaging session to bring the customer up to speed with the estate of technologies and solutions available in the Microsoft Ecosystem.; ; 2) Discovery Workshop; Collaborative workshop designed to discover the specific Microsoft AI and Copilot workloads that can add value. This is where we hone into the specific Copilot capability inside Dynamics 365, Copilot Studio or AI Builder workload and what value it will bring the customer.; ; 3) Solution Design and Playback; Velrada will take the discussion and decisions from the discovery workshop and curate a solution design, pilot approach, and next steps.; ; 4) Microsoft 365 Copilot Readiness Assessment; Evaluates your current Microsoft 365 environment and provides you with a recommendation and roadmap for Copilot deployment.; ; 5) Run the Copilot Pre-Flight Checklist; ; 6) Run a tailored Benefits Realisation Workshop
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Power Platform
  • Azure
  • Dynamics 365
  • Microsoft 365

Training

• Training service provided: Yes
• How the training service works: We can provide Instructor Led Training and/or knowledge transfer to our clients across a broad range of Microsoft technologies.; ; Typically training is undertaken in 1 day
• Training is tied to specific services: Yes
• Services the training service works with:
  • Copilot for M365
  • Copilot for Dynamics 365
  • Copilot for Power Platform

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Please refer to our service offering for more information.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Azure
  • Dynamics 365
  • Microsoft 365
  • Power Platform

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We can provide further details separately.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: We have a dedicated Application Managed Services Team. Details have been included separately.

Service scope

• Service constraints: Details have been provided separately

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We have a variety of support plans that we can discuss
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: 1 – Critical 30 minutes Velrada will provide an interim strategy or resolution plan, within 2 hours of the incident receipt. Velrada will perform the case resolution procedure within 4 hours until case resolution; ; 2 – High 2 business hours Velrada will provide an interim strategy or resolution plan, within 4 hours of the incident receipt. Velrada will perform the case resolution procedure within 8 hours until case resolution; ; 3 – Normal 4 business hours Velrada will perform the case resolution procedure within 16 hours until case resolution.; ; 4 – Low 12 business hours Velrada will perform the case resolution procedure within 32 hours until case resolution. For any modification/service request, target resolution delivery as per agreed with the Customer.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Dlcs international
• ISO/IEC 27001 accreditation date: 14/06/2022
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Microsoft has committed to powering Azure with 100% renewable energy and achieving carbon neutrality. They also offer tools like the Azure Sustainability calculator to help organisations assess and optimise the environmental impact of their cloud workloads, promoting sustainability in IT operations.

  Equal opportunity

  Velrada promotes inclusivity and diversity amongst its organisational culture and employees. Part of Velrada’s inclusivity and diversity approach is to strive towards gender diversity. Gender diversity goes beyond gender equality and we seek to promote an inclusive environment.

  Wellbeing

  Velrada promotes a workplace culture and environment that prioritises the wellbeing, health and safety of our people and the communities in which we do business. This priority is promoted through focused initiatives and internal communication including; 1:1 Catch-ups, Leader Forums, our monthly all staff Town Hall events, our company newsletter, V:Insider, a dedicated area on our People Portal, V:Wellbeing, and physical activities such as weekly Fitness Sessions and wellness tools. ; ; These activities are underpinned and supported by our Velrada principles and our documented HR management system which includes our Health, Safety, and Wellbeing Policy and Management Plan and Leave Policy. ; ; Our Velrada community also participates in fundraising and awareness campaigns to promote mental health in the workplace including RUOK day.

Pricing

• Price: £800 to £1,710 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at caroline.dent@velrada.com. Tell them what format you need. It will help if you say what assistive technology you use.