Ve3 Global Ltd

Adobe Experience Cloud Platform Services

VE3 utilizes its deep expertise in public sector transformation and enterprise-level Adobe Experience Cloud implementations to deliver integrated digital solutions. Our team applies insights from our extensive experience in digital transformation to enhance service delivery and drive transformative outcomes for our clients.

Features

• Can provide implementation and support of Adobe Experience Cloud platform
• Can help deliver post-live run support and iteration cycle optimisation
• Can provide quality assurance, testing and automation strategy and services
• Can provide architecture, development, implementation and support services
• Can provide end-to-end marketing strategy, user experience, user-centric design, execution
• Can help plan, design, enable, deliver, measure and review stages
• Can identify ways to connect, manage, and optimize multiple channels
• Can provide Adobe Experience Cloud experts: AEM, Campaign, Target, AEP
• Can help integrate Adobe Experience Cloud platform with existing systems

Benefits

• Can offer award-winning, proven expertise, scaling and industrialising Adobe solutions
• VE3 and Adobe alliance can offer unmatched experience delivering value
• Can provide in-depth understanding of typical Adobe Experience Cloud use-cases
• Can access 1000+ Adobe experts globally
• 1500+ Adobe Experience Cloud Platform certifications

£175 to £850 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

685064501050056

Contact

Nikhil Alex
02045520840
prime@ve3.global

Planning

• Planning service: Yes
• How the planning service works: VE3’s UK Adobe Practice delivers innovative solutions that reinvent experiences for Public Sector employees and customers. We adhere to the Service Standard, with our team including Certified Practitioners in the full suite of the Experience Cloud Platform (AEM, Target, Campaign, Audience Manager, Adobe Analytics, Adobe Experience Platform, Adobe Journey Optimizer, Adobe Journey Analytics).; ; Our approach focuses on:; ; Providing industrialized service delivery to ensure reliability and predictability.; Using proven tools for a risk-mitigated transition that maintains knowledge continuity.; Employing an Integrated Delivery Model under a common governance structure across all service teams.; Mitigating typical risks in complex projects by establishing shared methods, templates, tools, and communication points.; Outlining critical dependencies and timelines to effectively manage and complete key plans, such as Exit and detailed Transition Plans.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training for the Adobe services can be designed specifically to meet each Buyer’s requirements – the following are some examples:; ; - Adobe Experience Manager “Assets” / Digital Asset Management (e.g. Content Planning, Meta Data Management, Workflow Management); ; - Adobe Experience Manager “`Sites” (e.g. Design Systems, Templates and Components, Project Workflows); ; - Adobe Campaign (e.g. working with Lead Segmentation); ; - Adobe Analytics (e.g. Experience Optimisation); ; - Adobe Target (e.g. Personalisation, A/B Testing, MVP Testing); ; - AEP/AJO/AJA (e.g. using data to provide realtime personalised experiences); ; - DevOps tooling; ; - Accessibility standards; ; - SEO standards
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: VE3 offers a comprehensive suite of project and systems integration services tailored for cloud migration.; ; Discover Phase:; ; Conducts assessments and reviews of existing architectures as needed.; Gathers information through interviews, workshops, and user research.; Identifies technical and resource dependencies.; Design Phase:; ; Develops secure and scalable cloud architectures.; Migrate Phase:; ; Executes lift and shift of applications and content.; Implements monitoring tools, configuring and integrating them seamlessly.; Validate Phase:; ; Conducts scan and penetration testing to ensure security.; Prepares for launch, including testing roll-back procedures.; Operate Phase:; ; Manages the launch transition smoothly into production.; Shifts to a managed service mode for ongoing operations.; Optimise Phase:; ; Continuously reviews and refines processes to enhance performance and efficiency.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: VE3 can assist buyers in enhancing quality assurance through three distinct approaches:; ; Utilizing VE3's DELIVER methodology, which encompasses a comprehensive set of activities, tasks, guidelines, and templates designed to cover the entire system development lifecycle.; Implementing our delivery management and assurance function, where a dedicated delivery manager is assigned to each project to ensure the quality of VE3’s outputs.; Applying VE3's customer satisfaction process, OTACE (On-Time & At or Above Client Expectation), tailored to meet the specific needs of our buyers.; Additionally, it's important to note that performance testing for Cloud Hosted solutions typically focuses on assessing the performance of the networks that connect users to the solution.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Support for Adobe cloud hosting and software services is customized to meet the requirements of the customer. The Adobe Runbook is updated regularly to include customer-specific preferences such as data storage locations and designated contacts.

Service scope

• Service constraints: Any constraints will be identified through discussion with the Buyer.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We commit to acknowledging receipt of inquiries via email within one working day. Our support includes a variety of solutions like JIRA Helpdesk, which can be integrated with existing systems to offer efficient ticketing support.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: The support levels for individual services may be agreed within the Order Form and will be charged for in accordance with the Pricing section for this service

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Adobe

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EGAC
• ISO/IEC 27001 accreditation date: 06/01/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 14000-1
  • ISO 22301
  • ISO 9000-1
  • ISO 20000-1

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:; ; Environmental Sustainability in Operations:; We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.; ; Promoting Sustainable Practices:; VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.; ; Responsible by Design Framework:; Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.; ; Training and Education:; VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.; ; Community Engagement:; We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

  Covid-19 recovery

  Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process:; ; Remote Work Enablement:; VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.; ; Business Continuity Planning:; We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.; ; Digital Transformation Acceleration:; VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.; ; Healthcare Support Solutions:; We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.; ; Economic Stimulus through Innovation:; VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

  Tackling economic inequality

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:; ; Access to Affordable Technology:; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.; ; Skills Development and Training:; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.; ; Support for Minority-Owned Businesses:; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.; ; Digital Inclusion Initiatives:; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.; ; Fair and Transparent Procurement Practices:; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Equal opportunity

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:; ; Access to Affordable Technology:; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.; ; Skills Development and Training:; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.; ; Support for Minority-Owned Businesses:; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.; ; Digital Inclusion Initiatives:; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.; ; Fair and Transparent Procurement Practices:; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Wellbeing

  Environmental Sustainability:; We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. Here's how our services contribute to enhancing wellbeing:; ; User-Centric Design:; VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load.; ; Health and Safety Protocols:; We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services.; ; Promotion of Work-Life Balance:; VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing.; ; Mental Health Support:; We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need.; ; Community Engagement and Social Impact:; VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

• Price: £175 to £850 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.