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CyberIAM Holdings Ltd

CyberIAM - Managed Services

Helps run and manage your BAU identity implementation beyond project completion. Highly skilled experts will take on the responsibility of maintaining your IAM implementation. CyberIAM ensures that your solution runs seamlessly without interruption. Managed-Services allows your business to focus, access to the latest-technology and industry-experts to maintain a competitive edge

Features

  • Joiner Mover Leaver
  • Certification campaigns
  • Application onboarding
  • Access Requests
  • Reporting
  • Training
  • System Management
  • Password Management

Benefits

  • Pool of specialised skill sets
  • Training
  • Teamwork
  • Best practices
  • Reduce business costs
  • Get up to speed quicker
  • Security risk reduction
  • Flexibility

Pricing

£4,000 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cyberiam.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 8 5 1 6 8 8 4 4 2 6 7 3 7 7

Contact

CyberIAM Holdings Ltd Andy Pinnington
Telephone: 08443350012
Email: sales@cyberiam.com

Planning

Planning service
Yes
How the planning service works
Available up on request. Blend of business and technical consultants help build road map for successful business outcomes
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • SailPoint
  • CyberArk
  • Saviynt
  • BeyondTrust
  • PingID

Training

Training service provided
Yes
How the training service works
Available upon request - team augmentation training
Training is tied to specific services
Yes
Services the training service works with
  • SailPoint
  • CyberArk
  • BeyondTrust
  • PingID

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Available upon request, as migration differs between each technology. Our blend of business consultants and techncal consultants help customer reach business outcome success during cloud migration projects
Setup or migration service is for specific cloud services
Yes
List of supported services
  • SailPoint
  • Saviynt
  • CyberArk
  • BeyondTrust

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
How the quality assurance and performance testing works

CyberIAM provides enhancements to the existing product or system. Additionally, we help to ensure that the policies are aligned to best IAM/PAM practices or advised IAM/PAM practices. We are highly trained in Cyber Security software. We are accredited by these software companies and re-take our exams every two years. CyberIAM can also arrange vendor assurance governance on any aspect of implementation

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Managed Service Package

Service scope

Service constraints
None or unknown

User support

Email or online ticketing support
Yes, at extra cost
Support response times
1-3 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Available upon request - agreed with user per project

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
DAS Certification
ISO/IEC 27001 accreditation date
10/05/2021
What the ISO/IEC 27001 doesn’t cover
None or unknown
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At CyberIAM, our environmental footprint is significantly smaller than similarly sized organizations due to numerous different factors which are built into our core business processes. We are an entirely paperless business, eliminating our reliance on paper for printing. CyberIAM also utilises a public cloud environment for our IT infrastructure, minimising our environmental impact, as resources are shared across Microsoft’s datacenters. We do not house our own data centres, keeping our carbon footprint small. We are also committed to recycling and re-using IT hardware, which is recycled wherever possible by approved suppliers, to guarantee that the hardware is recycled in the most environmentally friendly way possible. Furthermore, plastics are not used in any CyberIAM offices or for any business processes.

Covid-19 recovery

As an organization, CyberIAM responded quickly to the Covid-19 pandemic, enabling our employees to work from home and continue to do so as they wish, allowing for flexibility. This enables CyberIAM to adapt to any COVID-19-related challenges and to provide our services at all times without disruption. CyberIAM regularly holds company meetings and virtual social events which allow everyone to communicate and socialize without risk. Now that staff are permitted to return to offices, there are suggestion boxes for employees to anonymously let us know about anything that would help them carry out their duties safely and comfortably. CyberIAM’s offices also have COVID-19 rapid flow tests, hand sanitisers and temperature monitors available at all times

Tackling economic inequality

At CyberIAM we are committed to diversity, inclusion and equality. Our employees hail from all around the globe and are all paid higher than the national average in each territory.

Equal opportunity

Our equal opportunities policy is in place to enforce our firm belief in equality for all. Everybody at the company has the same opportunity for training, recruitment and selection. Our jobs are advertised to a diverse audience and our employees come from around the world including the UK, South Africa, Spain, Philippines and Australia. We specify that our initiatives need to include gender representation and typically under supported, disadvantaged groups. Most recently CyberIAM celebrated Eid in April and May 2022. We also offer a women’s support network group for the women in our company of all ages, ethnicities and backgrounds.

Wellbeing

Our offices are stocked with fruit, snacks and drinks to support the health and wellbeing of our employees. We also have a social committee who organize and run events for the company, ensuring everybody gets to have fun and socialize if they wish to. We have an open-door policy where people are encouraged to share and resolve any worries they have; we work with our employees to ensure they are happy and comfortable, e.g. flexible working hours to accommodate childcare needs. We work hard for our inclusive and supportive culture where everyone and their views, beliefs and goals are respected.

Pricing

Price
£4,000 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cyberiam.com. Tell them what format you need. It will help if you say what assistive technology you use.