HYPERCUBE CONSULTING LTD

Agentic AI Platform

Hypercube's Agentic AI Platform is a cloud‑based SaaS designed to streamline complex public‑sector programmes. It uses AI agents to collate unstructured data from emails, PDFs and spreadsheets, automate repetitive tasks, deliver real‑time analytics and reporting, and support expert decision‑making, reducing risk and accelerating project delivery

Features

• Automated data collation from emails, PDFs and spreadsheets.
• Real‑time reporting and analytics dashboards.
• Human‑in‑the‑loop oversight for critical decisions.
• AI‑driven risk and progress alerts.
• Secure cloud‑based SaaS with remote access.
• API integration with existing systems and databases.
• Natural language queries via conversational interface.
• Multi‑user collaboration and workflow automation.
• Data privacy compliance with encryption and governance.
• Customisable dashboards and exportable reports.

Benefits

• Automate repetitive tasks to reduce manual workload.
• Improve decision‑making with real‑time analytics insights.
• Accelerate project delivery through streamlined workflows.
• Enhance collaboration with multi‑user access and shared data.
• Enable remote work with secure cloud‑based access.
• Simplify data management by consolidating unstructured information.
• Increase transparency with real‑time progress tracking.
• Reduce risks with AI‑driven alerts and monitoring.
• Support compliance with built‑in data governance.
• Improve user experience with intuitive natural language interactions.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@wearehypercube.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

686092526880544

Contact

Iain Cherry
07968 828926
enquiries@wearehypercube.com

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  • Search and knowledge discovery

  AI life cycle

  • Data Labeling Software
  • AI Build Software
  • MLOps and Foundation Model Ops Software
  • Trustworthy AI Software

  AI software services

  • Conversational AI Software Services
  • Computer Vision AI Software Services
  • Generative AI Software Services
  • Document AI Software Services
  • Anomaly Detection AI Software Services
  • Personalize AI Software Services
  • Forecast AI Software Services
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Hypercube's agentic AI platform runs entirely in the cloud, so buyers need a stable internet connection and a modern browser. The platform is not offered for on‑premises hosting or offline use. Hypercube ingests standard file types (emails, PDFs, spreadsheets) with practical size limits. Planned maintenance is performed outside UK working hours with advanced notice. Downtime from scheduled maintenance is excluded from uptime calculations.
• System requirements:
  • Modern web browser (Chrome, Edge, Firefox) updated
  • JavaScript enabled in the browser
  • Reliable, stable internet connection

User support

• Email or online ticketing support: Yes
• Support response times: We respond promptly to all queries during UK business hours (9am–5pm). For incidents, initial responses range from 2 to 12 hours depending on priority. Service requests receive a first response within 4 to 16 hours. Response times are prioritised to ensure critical issues are addressed first.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: We have not yet carried out formal web chat testing with assistive technology users. Where web chat or digital interfaces are used, we follow recognised accessibility standards and good practice. We are committed to inclusive design and will work with buyers to assess accessibility needs and support appropriate testing where required.
• Onsite support: No
• Support levels: Support levels We provide standard business-hours support aligned to defined service levels. Support includes handling incidents, service requests and advisory queries related to cloud and AI services. Requests are prioritised using a clear priority matrix to ensure urgent issues receive faster responses. Support is delivered Monday to Friday, 9am–5pm (UK business hours). Response times vary by priority, with critical incidents responded to more quickly than lower-priority requests, ensuring proportionate and effective support. Support level costs Support is provided on a transparent rate-card basis, in line with G-Cloud Lot 3 requirements. There are no fixed support tiers or minimum commitments. Buyers only pay for the time and roles required, as published on the Digital Platform. Any enhanced support arrangements, such as increased availability or additional reporting, can be agreed at call-off. Technical account management Yes. Buyers are assigned a named technical account manager who acts as the primary point of contact, coordinates support activities and manages escalations. Delivery is supported by experienced cloud support engineers and specialists who provide hands-on technical assistance and advisory support. This model ensures clear accountability, continuity and effective communication throughout the engagement.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: New customers receive a structured onboarding programme. After contract signature Hypercube schedules a kick‑off call to recap scope, prerequisites, timescales and release management and to arrange access to front‑end, data stores and DevOps/Jira boards. We provide a Customer Onboarding Pack and run discovery workshops to gather requirements and design the target solution. Detailed runbooks, training materials and a “train‑the‑trainer” approach help teams become self‑sufficient. Customers have a dedicated Customer Success Manager who guides them through day‑to‑day support, monthly service reviews and quarterly business reviews and can arrange bespoke training. Our knowledge base and resource library are updated regularly with feature demos, articles, virtual‑classroom recordings and user‑group content. We offer online training sessions and webinars as standard; onsite workshops or tailored training programmes can be delivered on request. Users also have access to user documentation, API guides and a sandbox for self‑paced learning, and can raise support tickets or change requests through Jira. This layered approach ensures public‑sector teams can start using the service confidently and become independent quickly.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: At the end of a contract Hypercube provides a straightforward data‑extraction service. Customers may submit a Data Release request and we supply a complete export of their content, metadata and configuration in a neutral format within 30 days. The export is delivered in industry‑standard formats – such as CSV, JSON, XML, PDF or DOC – or as a structured database backup; users also download source documents directly via the API or UI. There is no charge for a standard extract. Once the customer confirms receipt, we securely erase their data from our environment so it is no longer recoverable. Additional services (for example, large‑scale migrations or bespoke transformations) are provided on a project basis if required.
• End-of-contract process: At expiry Hypercube follows a structured exit plan. We hold a final service review with the customer to confirm outstanding deliverables and coordinate knowledge‑transfer. Data extraction is delivered as standard: customers request a release of all project data (documents, metadata, configurations and derived outputs) and we supply it in open formats such as CSV, JSON, XML or PDF within 30 days. Once the customer confirms receipt, we securely purge the data from our platform. Included in the contract price are: offboarding planning, basic knowledge‑transfer and run‑books, and the standard data export. Additional charges apply only if the customer needs more extensive support – for example, complex migrations or reformatting, extended exit workshops, on‑site assistance, or bespoke transformations. These services require extra engineering effort and are costed separately and agreed in advance.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The platform uses a single responsive web‑based UI. On a desktop, users take advantage of a wide screen, multi‑pane dashboards and precise mouse‑driven controls for complex analytics and document editing. Mobile devices prioritise scannability and speed, using single‑column layouts and touch‑based gestures for quick browsing; features like project dashboards are simplified to show key metrics and alerts rather than full reports. The platform therefore works on modern mobile browsers (iOS/Android) but is optimised for a richer experience on desktop. There is no separate app; a stable internet connection and supported browser are required.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The platform's interface is a responsive, browser‑based dashboard accessible on desktop and mobile. Users see project timelines, risk indicators and tasks in a single view and ask natural‑language questions via chat to generate reports and update workflows. Search, filters and simple forms facilitate data upload and issue capture. Role‑based menus and notifications guide users. The accessible design supports varying skill levels and assistive technologies
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: We have not yet carried out formal testing with assistive technology users. Where chat or digital interfaces are used, we follow recognised accessibility standards and good practice. We are committed to inclusive design and will work with buyers to assess accessibility needs and support appropriate testing where required.
• API: Yes
• What users can and can't do using the API: The platform exposes a RESTful API to let organisations integrate our agentic AI platform with their existing systems. To set up the service, an administrator obtains an API key and creates projects via the API, defining project name, stakeholders and data sources (for example, email inboxes, SharePoint sites or uploaded PDFs). Once a project is created, the API ingests documents and triggers our AI pipeline (extraction, classification and embedding) using underlying services such as Amazon Textract, Comprehend and vector search. Users query processed data, generate reports and update project metadata via GET or PATCH requests. For example, they assign tasks, add notes or retrieve key metrics. Limitations: the API does not allow users to modify the underlying AI models or create custom ML workflows; advanced configuration (e.g. dashboard design or analytics logic) must be performed in the web UI. Critical actions (like closing a project) require a human reviewer; data deletion and retention settings are only available to administrators. Rate limits and role‑based permissions apply to prevent abuse.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The platform is modular and configuration‑driven. At project setup, administrators select which functional modules they need (e.g. document ingestion, workflow automation, analytics) and connect data sources such as email inboxes, shared drives or spreadsheets. They configure projects, user roles, alert thresholds, reporting templates and dashboard layouts through the web UI or via API calls. Individual users personalise their own dashboards, bookmarks and notification preferences, but cannot alter global settings. More advanced customisation – such as defining new workflows, integrating bespoke data sources or adapting the underlying AI‑assisted triage and analytics – is handled by Hypercube's team of embedded engineers. These “forward deployed” specialists embed with customers to configure the platform and tailor implementations; their role is to adapt deployments through configuration rather than building one‑off bespoke code. End users cannot modify the core AI models or add new software modules themselves. This model balances flexibility and maintainability: customers shape the service around their programmes, while our product team ensures changes feed back into the core platform for everyone’s benefit.

Scaling

• Independence of resources: Hypercube's SaaS platform is architected for multi‑tenant isolation. Each customer’s data and workloads are deployed in separate namespaces and backed by dedicated resource quotas, preventing “noisy neighbour” effects. Continuous monitoring and autoscaling maintain performance even when other customers experience spikes. Virtualisation, network and firewall controls segregate tenants, ensuring one customer’s activity does not affect another.

Analytics

• Service usage metrics: Yes
• Metrics types: Hypercube provides dashboards and API endpoints showing how the platform is being used. Metrics include number of active users, documents processed, tasks created/closed, alerts generated and time‑to‑completion. Users view these measures in real‑time dashboards, schedule regular summary reports or query them via the API. Reports are exported as CSV or JSON, and we retain historical usage data for trend analysis.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users export data via the web interface or API. They download entire projects or filtered subsets, sorting records and choosing “Download” for CSV/JSON outputs. For complex exports Hypercube packages structured data and original documents in a ZIP with JSON/XML. The API supports large streaming exports, and all exports use open formats (CSV, XML, JSON). Standard exports are included; bespoke transformations or large‑scale extraction incur a professional‑services fee.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We guarantee 99.9% monthly service availability, measured at the application layer and excluding pre-notified planned maintenance. Availability is monitored continuously using automated health checks across all critical components.; ; If availability falls below the guaranteed level in any calendar month, customers are entitled to service credits, calculated as a percentage of the monthly subscription fee and applied to the next invoice. Credit levels are tiered based on the extent of the outage and are clearly defined in the contract.; ; Planned maintenance is scheduled outside UK business hours where possible and communicated in advance. Availability SLAs and service credits are included as standard, with no additional cost.
• Approach to resilience: Hypercube's service is designed for resilience using cloud-native, fault-tolerant architecture. It is deployed across multiple availability zones within a public cloud region, so the failure of a single component, server or datacentre does not impact service availability. Core services are stateless and containerised, with automatic health checks, self-healing and horizontal scaling to handle demand spikes.; ; Data is stored on resilient managed services with built-in replication and regular encrypted backups. We continuously monitor availability and performance, and have documented incident and disaster-recovery procedures that are regularly tested. Detailed datacentre and recovery architecture is available on request.
• Outage reporting: Hypercube reports outages through multiple channels to ensure users are promptly informed.; ; Service status is monitored 24/7 and incidents are automatically detected. When an outage or major degradation occurs, we notify customers via email alerts and update a service status page with details of the issue, affected services and progress updates. For critical incidents, customers also contact the service desk directly for real-time updates.; ; Post-incident, we provide a summary explaining the cause, impact and corrective actions taken to prevent recurrence.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
  • Other
• Other user authentication: Users are authenticated using secure, role-based access controls. The service supports single sign-on (SSO) using industry-standard protocols (such as SAML 2.0 or OpenID Connect), allowing organisations to integrate with their existing identity providers. Where SSO is not used, users authenticate with unique credentials protected by strong password policies and optional multi-factor authentication (MFA).; ; Authentication events are logged and monitored, and access rights are enforced according to least-privilege principles to ensure users can only access authorised functions and data.
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is tightly restricted using role-based access control and least-privilege principles. Only authorised staff with approved roles can access administrative functions, and all access requires strong authentication, with multi-factor authentication enforced where available. Management interfaces are segregated from user-facing services and protected by network controls, logging and monitoring. Support channels verify user identity before discussing or acting on customer environments, and sensitive actions require additional approval or audit trails. All access is logged and regularly reviewed to ensure permissions remain appropriate.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
  • Other
• Description of management access authentication: Management access is authenticated using strong, layered controls. Administrative users authenticate through a dedicated management interface protected by single sign-on with a trusted identity provider, enforcing multi-factor authentication as standard. Access is granted only to named individuals and restricted by role and approval. Where required, network restrictions such as IP allow-listing or VPN access are used to further limit access. All management authentication events are logged, monitored and reviewed regularly, with access promptly revoked when roles change or staff leave.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Hypercube operates a formal information security management framework aligned to ISO/IEC 27001 principles. This includes documented policies covering risk management, access control, incident management, supplier security, data protection and secure development.; ; Overall accountability sits with senior management, with a designated information security lead responsible for policy ownership, risk treatment and reporting. Compliance is enforced through role-based access controls, staff training, mandatory onboarding, and regular reviews.; ; We monitor adherence via internal audits, security logging, vulnerability management and independent assurance activities. Security incidents are logged, investigated and escalated through a defined incident response process, with lessons learned feeding back into policy and control improvements.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Hypercube uses a controlled configuration and change management process aligned to ITIL and ISO/IEC 27001 practices. All service components (infrastructure, code, configurations and dependencies) are version-controlled and tracked through their lifecycle using source control, infrastructure-as-code and configuration management tools. Changes are raised as formal change requests, assessed for risk and impact, and approved before deployment. Security impact is explicitly reviewed for each change, including effects on confidentiality, integrity and availability. Automated testing, peer review and staged deployments are used to reduce risk, with full audit trails maintained for traceability.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Hypercube operates a continuous vulnerability management process aligned to ISO/IEC 27001 and NCSC guidance. Potential threats are identified through automated vulnerability scanning, dependency analysis, penetration testing, and regular risk assessments covering infrastructure, applications and third-party components. We prioritise vulnerabilities based on severity, exploitability and impact. Critical security patches are deployed as soon as practicable, typically within 24–72 hours, with expedited fixes for actively exploited issues. Threat intelligence is sourced from cloud providers, security vendors, CVE/NVD feeds, NCSC advisories and independent penetration test reports, with findings tracked through to remediation and verification.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Hypercube uses continuous protective monitoring across our cloud infrastructure and applications. Logs, metrics and security events are centrally collected and analysed to identify potential compromises, including unusual access patterns, privilege escalation, malware indicators and configuration changes. Automated alerts highlight suspicious activity in near real time. When a potential compromise is detected, our incident response process is triggered: access is restricted if required, the issue is investigated, and remediation actions are applied. Incidents are triaged immediately, with high-severity events responded to within hours, and progress communicated through defined escalation and reporting channels.
• Incident management type: Supplier-defined controls
• Incident management approach: Hypercube operates a documented incident management process aligned to ITIL and ISO/IEC 27001. We have pre-defined runbooks for common events such as service outages, security incidents and data issues, enabling rapid and consistent response. Users report incidents via our service desk, email or agreed support channels, which are monitored during support hours with on-call escalation for critical issues. Incidents are triaged, prioritised and tracked through to resolution. For significant incidents, we provide customers with clear status updates during resolution and a post-incident report outlining impact, root cause and corrective actions.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2.5%
• Between £500,001 and £1,000,000: 3%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 7.5%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation
• ISO/IEC 27001 accreditation date: Monday 6 October 2025
• What the ISO/IEC 27001 doesn’t cover: Hypercube's ISO 27001 certification applies to the information security management system (ISMS) defined in our statement of applicability and scope. It does not cover: - Customer-managed environments, systems or data where security responsibilities sit with the buyer under a shared responsibility model - Third-party platforms, tools or services that are not operated or controlled by Hypercube, except where they are explicitly included within the certified ISMS scope - Client-side devices, networks, identities or access controls managed by the customer - Bespoke client configurations or activities that fall outside our standard operating processes and controls - Non-production or experimental work conducted outside the certified environment, where explicitly agreed with the customer Where services operate under a shared responsibility model, responsibilities for information security are clearly defined at call-off, and customers remain responsible for controls that fall outside the scope of our ISO 27001 certification.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Citation
• ISO 9001 accreditation date: Monday 6 October 2025
• What the ISO 9001 doesn’t cover: Hypercube's ISO 9001 certification applies to the quality management system (QMS) defined in the scope of certification and the processes we use to deliver our services. It does not cover: - Customer-owned processes, decisions or activities, including how customers use or apply our outputs - Services, deliverables or activities that fall outside the defined scope of the certified quality management system - Third-party products or services that we do not design, control or deliver, except where they are managed through our supplier management processes - Bespoke engagements or experimental work that is explicitly agreed to operate outside standard delivery and quality controls - Outcomes that depend on external factors beyond our reasonable control, such as customer data quality, organisational readiness or third-party dependencies Where relevant, quality responsibilities and any service-specific variations are agreed at call-off and governed through contract and delivery management arrangements.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 287598b8-e7ab-48d6-b669-2ed583d6c040
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 23ef43e4-a0a5-40ae-90d4-0df61e5044fc
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@wearehypercube.com. Tell them what format you need. It will help if you say what assistive technology you use.