Accipio Ltd

Custom eLearning development and support services

We work with you to customise beautiful interactive and engaging eLearning modules. The degree of complexity varies from simple interactive eLearning modules with voice over and assessments to sophisticated scenarios with diagnostics and video. We also have over 300 pre-made eLearning modules (leadership/management).

Features

• SCORM compliant
• Content Development
• Content Design and Illustration
• Video, Photography, Audio and Multi Media Options
• Incorporation of Accessibility Standards
• Multi Platform Options including Mobile, Tablet, PC and other devices
• Browser based solution for tablet, PC, Mac and mobile browsers
• End to End Solution support from Concept Design to Delivery
• Consultancy and Training on Best Practice

Benefits

• Training efficiency and effectiveness
• Value: excellent price, quality and service delivery
• Web based with no client installation
• Resource light, no on-site trainers
• On-line Remote Support
• Bespoke eLearning Packages to suit your needs
• Clear concise and effective communication method
• Work in Partnership with Subject Matter Experts
• Turn your requirement into educational material using in-house experience

£3,000 to £10,000 an instance

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sascha@accipio.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

687128861125767

Contact

Sascha Benson-Cooper
02071172690
sascha@accipio.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: We provide training in how to develop and edit eLearning modules created in Articulate Storyline. We also cover Totara and Moodle
• Training is tied to specific services: Yes
• Services the training service works with:
  • Totara
  • Moodle
  • Articulate

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can work with you to migrate your site from another Totara or Moodle partner, or another LMS
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Totara
  • Moodle

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We have a thorough review process internally for signing off each module. We charge only 25% upfront, and the remainder is due once the client is delighted at the end of the project. A happy client is the best assurance of quality and of our performance.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide coaching, support and hosting for eModules etc.

Service scope

• Service constraints: There are support constraints.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Normally within an hour. Our SLA is 24 hours, and much more rapidly for more urgent matters. This includes weekends.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Once the eModule has been created, we have a support credit system. Each credit is for up to 1 hour of work. 10 credits cost £800 as last for up to 3 months. They can cover anything to do with the eModule. Each client has an account manager and developer.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: 23/03/2022
• What the ISO/IEC 27001 doesn’t cover: Everything is covered.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Wellbeing

  Tackling economic inequality

  We provide free leadership and management training for people from disadvantaged backgrounds.

  Wellbeing

  We provide access to free wellbeing toolkits via our online portal.

Pricing

• Price: £3,000 to £10,000 an instance
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sascha@accipio.com. Tell them what format you need. It will help if you say what assistive technology you use.