REO DIGITAL LIMITED
Accessibility services
We help organisations comply with international accessibility standards and legislation such as WCAG 2.2 and the EAA.
Features
- Empathy Lab
- Accessibility Audit
- Accessibility User Testing
- Performance Monitoring
- Health Checks and Benchmarking
- Training & Enablement
Benefits
- Improve awareness of accessible needs
- Improves the usability of digital services
- Educates business functions on the needs of accessible users
- Reduces business risk and non-compliance
Pricing
£850 to £1,200 a unit an hour
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at simon.gripton@reodigital.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 8 7 6 5 8 3 9 9 9 8 0 7 6 9
Contact
REO DIGITAL LIMITED
Simon Gripton
Telephone: 0203 827 7539
Email: simon.gripton@reodigital.com
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide tailored workshops to educate and empower organisations to embed accessibility best practices into their business.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We perform automated and manual checks to assess the accessibility of your digital assets against the relevant legislation and guidelines. The process is completed periodically to ensure that the experience remains compliant.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Responses are provided the same working day. Tickets received over the weekend will be actioned the next working day. We do also offer out of hours support as and when required.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support is provided f2f, online or via phone Monday-Friday, 9am - 5.30pm as standard. The cost is included in the overall services costs. The Customer Success Team will act as first line support. Where necessary, the query will be escalated to a technical consultant or developer. Out of hours support is available and is priced on a per case basis.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- 23/01/2022
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
Equal opportunityEqual opportunity
Our services improve digital experiences for all users. This includes people with disabilities and accessible needs, allowing them the opportunity to access digital services which they had previously been unable to.
Pricing
- Price
- £850 to £1,200 a unit an hour
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at simon.gripton@reodigital.com.
Tell them what format you need. It will help if you say what assistive technology you use.