Digital Service or CMS Project Rescue and Review
Rapid project rescue and review for failing digital services and CMS. Evidence-led triage, code review, security hardening and performance fixes; open‑source setup and migration, CI/CD, UK cloud hosting, WCAG 2.2 AAA accessibility. Public‑sector specialists, ISO 27001, Cyber Essentials Plus, bilingual Welsh/English, no vendor lock‑in; integration, agile PRINCE2 delivery.
Features
- System design and assurance for stabilising failing digital services
- Independent code audit; architecture review; security and accessibility checks
- Help choosing systems and vendors; technology‑agnostic, open standards
- Open‑source setup; Drupal and Umbraco migration with automation
- CI/CD pipelines; UK cloud hosting; monitoring and incident response
- Performance optimisation; Core Web Vitals budgets and tuning
- Accessibility by default; WCAG 2.2 testing and remediation
- Security hardening aligned to ISO 27001 and Cyber Essentials Plus
- Integration, single sign‑on, and vendor‑neutral interoperability
- Stakeholder alignment; restore product vision and delivery cadence
Benefits
- Rapid stabilisation of failing CMS and digital services
- Independent technical audit: code, architecture, security, accessibility
- Restore product vision, roadmap and stakeholder confidence
- Reduce technical debt; improve maintainability and portability
- Performance tuning increases reliability, uptime and Core Web Vitals
- Security hardened; ISO 27001, Cyber Essentials Plus aligned
- Accessible by default; WCAG 2.2 compliance and testing
- Open‑source migration: Drupal, Umbraco; no vendor lock‑in
- UK cloud hosting, CI/CD, monitoring; 24/7 support options
- Public‑sector specialists; SC‑cleared
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
6 8 8 3 3 5 4 2 0 1 8 6 3 3 2
Contact
S8080 LIMITED
Matt Howard
Telephone: 01792 398266
Email: matt@s8080.com
About your service
- Service categories
-
Cloud Support Services
Quality Assurance and Performance Testing
- Assurance/testing design
- Infrastructure performance testing
- Other
Test automation
- Development
- Implementation
Performance testing
- Load Testing
- Stress Testing
- Volume Testing
- Soak Testing
- Scalability Testing
- Capacity Planning
Operational readiness testing
- Accessibility testing
Service scope
- Service constraints
- If you'd like us to migrate or support a CMS, website or digital service that has been built by another provider, we will need to check a few things first to validate existing compliance, security, accessibility and usability. By default all work done remotely, unless specifically agreed.
User support
- Email or online ticketing support
- Yes
- Support response times
-
In business hours: All tickets are acknowledged within 1 hour, with response time based on priority: P1-Critical response time 1 hour (service down no work around); P2-High (part service down, work around available) response time 4 hours; P3-Medium (urgent development or content support) response time 1 business day; P4 response time within 2 business days; P5 (non urgent development or content support) response time within 5 business days.
Out of business hours we provide monitor and chase service for critical issues (i.e. site unavailable, DDOS attack) with response time within 1 hour. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- Microsoft Teams Live Chat widget - See their Accessibility support confirmation at https://support.microsoft.com/en-us/office/screen-reader-support-for-microsoft-teams-d12ee53f-d15f-445e-be8d-f0ba2c5ee68f
- Support levels
-
Together with a fully managed hosting provision, we offer two support options. Your S8080 technical project manager will be your single point of contact for the duration of your support, who will liaise with developers and engineers on your behalf.
(1) STANDARD SUPPORT:
Work is billed to the nearest 10 minutes and charged at our standard rates with no surcharges. Support will be provided during office hours, Monday to Friday, 9.00 to 5.00pm standard business working days. For extended cover, see our 24/7/365 support below. Support time can be used for absolutely anything & all roles, it's very flexible.
(2) 24/7/365 SUPPORT:
For clients who demand an extended level of service. It’s 24 hours a day, seven days a week, 365 days a year and available as an addition to our Standard Support. - AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business architect | £895.00 | |
| Lead business architect | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior data architect | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior solution architect | £895.00 | |
| Lead solution architect | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior technical architect | £895.00 | |
| Lead technical architect | £895.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead business analyst | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior digital portfolio manager | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior product manager | £865.00 | |
| Lead product manager | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £895.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £650.00 | |
| Test engineer | £675.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior DevOps engineer | £875.00 | |
| Senior DevOps engineer - management | £875.00 | |
| Lead DevOps engineer | £895.00 | |
| Lead DevOps engineer - management | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior frontend developer | £775.00 | |
| Lead frontend developer | £810.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior developer | £875.00 | |
| Senior developer - management | £875.00 | |
| Lead developer | £895.00 | |
| Lead developer - management | £895.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Accessibility specialist | £775.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead content designer | £775.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £775.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior graphic designer | £775.00 | |
| Lead graphic designer | £810.00 | |
| Head of graphic design | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior interaction designer | £775.00 | |
| Lead interaction designer | £810.00 | |
| Head of interaction design | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior service designer | £810.00 | |
| Lead service designer | £810.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior user researcher | £810.00 | |
| Lead user researcher | £810.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Centre for Assessment Limited
- ISO/IEC 27001 accreditation date
- Thursday 6 March 2025
- What the ISO/IEC 27001 doesn’t cover
- Our whole service provision is covered by ISO/IEC 27001 certification.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Centre for Assessment Limited
- ISO 9001 accreditation date
- Thursday 6 March 2025
- What the ISO 9001 doesn’t cover
- Our whole service provision is covered by ISO 9001 certification.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 0dda23b7-bd01-4805-a6f8-0bdb72c2a8ec
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- D3f389d0-8fce-49b4-8b52-c55e46a4f88f
- Other security certifications
- Yes
- Any other security certifications
-
- All developers SC (Security Check) Clearance
- All technical architects SC (Security Check) Clearance
- Head of Operations SC (Security Check) Clearance
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Introducing transparency to pay and reward processes
- Working conditions which promote an inclusive working environment and promote retention and progression
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-