Digi2al Limited

Palantir Foundry Operations

You can leverage Digi2al’s experience operating with Palantir Foundry to transform your organisational data into actionable insights. Digi2al’s Foundry Service offers advanced analytics, data integration, and real-time operational intelligence to empower organisational decision-making, streamlining your engineering processes.

Features

• Streamline processes with intelligent, self-executing routines.
• Tailor visualisations to specific user needs and preferences.
• Automated checks to maintain accurate and reliable data.
• Foster teamwork through shared insights and collaborative spaces.
• Continuous fine-tuning for optimal system efficiency.
• Robust security modelling to safeguard sensitive information.
• Future-proof architecture that grows seamlessly with demand.
• Tailored solutions for unique business contexts.
• Evolve features based on user input and requirements

Benefits

• Accessible to both technical and non-technical staff members.
• Strategic planning with reduced risks and lower operational costs.
• Fully managed, hassle-free transition process from start to finish.
• Optimal use of cloud capabilities for enhanced software performance.
• Anticipate future trends for better strategic positioning.
• Streamlined workflows for increased productivity and efficiency.

£400 to £2,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketplace@digi2al.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

688760896222734

Contact

Digi2al HQ
020 3282 7875
marketplace@digi2al.co.uk

Planning

• Planning service: Yes
• How the planning service works: Working closely with the client we perform a needs analysis and discovery to understand the client’s domain, environment and specific challenges/constraints. This enables us to identify appropriate solutions rather than proposing off the shelf, one size fits all solutions. We work in small, highly skilled multi-disciplinary delivery teams, and build quality into the process from the outset. Leveraging industry best practices, as well as real world experience, we help you move at pace to achieve your desired outcomes.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Digi2al is independent from all vendors and provides impartial advice and training. We can provide bespoke training services for cloud software, hosting services and cloud support. Where appropriate we do on the job training where we augment the clients team, upskilling them as required. We have strong partnerships/relationships with a number of vendors inc: Microsoft, AWS, Google, UK Cloud, Crown Hosting and others, which allows us to do this.; ; Digi2al provides bespoke training services for cloud software, hosting services and cloud support. Digi2al is independent from all vendors and can create a package that is tailored to meet your needs. We have strong partnerships/relationships with a number of vendors inc: Microsoft, AWS, Google, UK Cloud, Crown Hosting and others, which allows us to do this.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Digi2al provides end to end services to help buyers evaluate, plan and implement hosting or cloud software services, covering the full range of skills and specialist expertise. We are experienced in a mixture of environments, including on-premise or legacy cloud service providers, and migrating from one cloud-based service to another (e.g. from AWS to Azure). We work at all levels of data sensitivity including . OFFICIAL, SECRET and TOP SECRET. We are technology and vendor agnostic and work to provide e solutions that best meet your organisation’s specific requirements and constraints. We can also work closely with you to develop your overall cloud and hosting strategy, defining and implementing the required target operating model to including establishing new capabilities and ways of working (e.g. DevOps and Agile). We are also able to streamline the build and deployment pipeline to take the risk out of deployments and maximise return on investment. We will work with you to ensure you have the right mix of people, processes and technology to achieve your desired outcome.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We believe in building quality into all your services from the start and our culture and ways of working reflect this philosophy. We place a strong emphasis on continuous delivery and integration so it’s important to automate checks where possible to ensure that any new releases are secure, performant and operable, can be delivered at pace and with minimum disruption to live services. We have established QA and performance testing processes and use an appropriate mixture of automated and manual testing to ensure quality services are delivered.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide end to end services to help you design, build and/or run your hosting or software services. Our services are tailored to your budgets and can include the full outsource or augmentation of your existing teams. We are happy to help you to build your own in-house capability to run your services, if that aligns with your strategy, and can help you attract the right talent (apprentices or experienced) providing them with the training required to take over support of the service. Support can be provided 24x7x365 alongside a proactive monitoring and alerting service (yours or ours).

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times vary depending on client requirements and agreed SLA. We can tailor our service to meet your requirements.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: TBC
• Support levels: We tailor our support offering to meet your needs and budgets. With a flexible model to suit client technology preferences, often using Slack, Confluence, Trello, Jira, Servicenow, email, telephone, Microsoft Teams, Google Hangouts, Webchat services and screen sharing tools for user support. Technology agnostic, we adopt/integrate with your preferred solutions.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our lifestyle can have a profound impact on our planet. We can help limit that impact through the choices we make. From its inception in 2013, Digi2al has been developed as a ‘cloud first’ and ‘digital by default’ company, an approach that minimises our operational footprint. We use contemporary tools to allow our teams to work effectively either in a hybrid or fully remote way, and this not only enables organisational agility, but lowers our carbon emissions and our costs. Digi2al mitigates its carbon footprint via a number of environmental offset schemes and we strongly encourage our team to travel by public transport or bike whenever possible and offer ‘cycle to work’ incentives. Greenhouse gas emissions must be reduced to net zero by 2050 if we are to preserve a livable climate and our COO is now working through the auditing and measurement of our 06/21 carbon reduction plan to identify additional ways of achieving Digi2al’s goal of being carbon negative by 2025.

  Covid-19 recovery

  Covid-19 fundamentally changed the way our society thought about how and where we work. Digi2al’s existing approach to hybrid and flexible working allowed us to adjust quickly to the new paradigm, but for some, Covid-19 has had a more lasting impact. Many have experienced ongoing fatigue, reduced mental health or general well-being, making work a challenge. Wherever our people are affected by Covid-19, we support them by connecting them to relevant support services (mental health, financial support, medical support). ; ; While we are a tech company, our team is drawn from a wide range of professional backgrounds and Digi2al’s head of HR is also an experienced health professional. They have developed a whole-person approach to supporting the physical and mental health of our team. This includes providing the opportunity for coaching and mentoring, and offering a safe forum for team members to raise any health concerns they may have.

  Tackling economic inequality

  Part of Digi2al’s social ethos is that access to training opens the door to social mobility. We partner with a training provider, Multiverse, to set the conditions for apprentices to leave school and find credible careers in the Technology Sector, providing a platform for people to apply for roles regardless of location, qualifications, nationality or age. Multiverse also seeks out areas with high percentages of free school meals and actively supports those communities with apprenticeships. ; ; Digi2al values those who serve in the armed forces and maintains trusted relationships with a number of military charities. Over the last 5 years we’ve delivered resettlement support for military leavers. This includes career mentoring, mock interviews, CV advice and work experience. As a result many military leavers have successfully moved into digital careers and Digi2al has earned an Armed Forces Covenant Bronze Award. ; ; Digital illiteracy can have a profound effect on the opportunity to thrive in today’s economy. We are an active member of the Worshipful Company of Information Technologists and support their efforts to build pathways for those who are disadvantaged by digital illiteracy or who have no access to the internet.; ; Economic inequality combines many other elements of social inequality, so we don’t address these issues in isolation, instead we look at how best to ensure fairness and operational effectiveness across our business as a whole.

  Equal opportunity

  Digi2al’s business thrives on diversity of thought, culture and life experience. Our core team includes apprentices and new graduates as well as those beginning new digital careers after years of service in the military or in other public and private sector organisations. We have parents of young families including those juggling work with childcare whilst their partners are on deployment overseas, and young people in their first jobs, recruited from the communities in which we operate.; ; Digi2al recognises diversity and equality is paramount in creating high performing teams. We treat people equally. We do not discriminate against anyone, of any background, sex, race, religion, ethnicity or disability. We've secured continuous gender pay balance across our employees and freelance specialists, by openly reviewing pay and performance with employees, having set tiers/pay bands that reflect nothing more or less than skills and experience. Our rates reflect market expectation, ensuring we meet expectations across capability areas, so there is equal pay across teams, reflected through SFIA level assessment.; ; Our junior staff have clear career progression and experience has taught us that frequent feedback helps our people develop. By doing this regularly, our process is transparent, and we are open with our team on annual performance bonuses, levelling the rewards equally. ; ; When recruiting specialists we use skills-based assessments (design crits, content creation, coding assessments, GitHub repository reviews) to determine skills and experience that will benefit, and support, our clients. ; ; We are active members of initiatives such as Women in DevOps, Ada’s List, Women of Silicon Roundabout, Code First Girls, MegaMentor and Inspiring the Future. We do this to encourage and support women and LGBTQ+ communities into the tech secto. Our active involvement in OneTeamGov helped encourage more people across the public sector to join together and encourage supportive behaviours across supply chains in government.

  Wellbeing

  Digi2al’s people run Digi2al’s business - so we work hard to support them in living positive and intrinsically valuable lives. We promote positive wellbeing and support our teams in achieving their desired goals. Through connecting socially we foster a sense of belonging whilst developing meaningful relationships founded on trust.; ; We learnt a lot during the pandemic as our teams worked alongside locked-down clients grappling with the reality of shielding, home-schooling and isolating, whilst operational demands grew. We quickly understood that everyone’s circumstances were unique and that many people were under pressure to support sick loved ones, special educational needs and their own mental health. ; ; We recognised that with the right collaborative and compassionate culture, we could support the needs of the individual without impinging on the interests of the business. We increased our 1:1 engagement with people and talked openly with teams about looking out for each other and identifying ways to highlight concerns over people who seemed to be struggling. We used Slack and virtual meetings to allow people to communicate informally and within our trusted environment, across teams and individually. Online collaborative tools such as Miro and Conceptboard gave quieter members of the team the space to add their thoughts and share their feelings. And some people even used telephones to communicate!

Pricing

• Price: £400 to £2,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketplace@digi2al.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.