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OUTSOURCE AUTOMATION SOLUTIONS LIMITED

Blue Prism Cloud Robotic Process Automation (RPA) & Intelligent Automation (IA)

Secure cloud hosting of SS&C Blue Prism Digital Workers SS&C Blue Prism Cloud software emulates how humans use existing applications and systems to automate a wide range of operational and business processes through Robotic Process Automation (RPA) and other Intelligent Automation (IA) capabilities.

Features

  • Frictionless Automation of IT & Business Process
  • On Demand Hosted Intelligent Robotic Process Automation (iRPA)
  • Infrastructure, Application and Process Agnostic
  • Scalable and Secure Cloud Platform or on Premise Delivery
  • Flexible commercial models
  • Integrated Web Initiation Portal, Autonomic Scheduling and Digital Service Catalogue
  • Integrated Intelligent Orchestration, Scheduling and Management
  • Automation Component Library with access to Distributed Digital Objects
  • Extensible functionality for OCR, ICR, Cognitive, Machine Learning & NLP
  • Complete Intelligent Robotic Process Automation for Hyper Automation

Benefits

  • Reduces operating costs
  • Increased efficiency
  • 100% accuracy & consistency
  • Industry leading productivity 24x7x365
  • Accelerated digital transformation
  • Improved customer experience / enhanced citizen outcomes
  • Optimised virtual resource
  • Faster process & task execution
  • Security, auditory and regulatory compliance (ISO27001 Accredited)
  • Instantly Scalable Resource on Demand

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pete.marshall@globaloas.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

6 8 9 4 1 1 0 0 8 3 3 4 1 3 3

Contact

OUTSOURCE AUTOMATION SOLUTIONS LIMITED Pete Marshall
Telephone: 07769349581
Email: pete.marshall@globaloas.com

About the service

Service categories

Cloud Support Services

Managed Cloud

Managed Public cloud

  • Managed Public SaaS/PaaS

Service scope

Service constraints
Consumption of the SS&C Blue Prism Cloud Service requires site to site VPN establishment

User support

Email or online ticketing support
Yes
Support response times
Priority 1 Response within one hour. We will use Continuous Effort, within Service Hours, to resolve the Fault within 12 Service Hours. Priority 2 Response within three hours. Fault resolved by the end of the following three Business Days. Priority 3 Response within one Business Day. Bug fix scheduled for the next available release. Priority 4 We shall consider such issues or requests in the light of other Customer requirements and will advise what action will be taken to address the issue.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
OAS utilise Zoho Desk for web chat support. Zoho perform routine evaluations by experts in digital accessibility to help identify areas for improvement. This is coupled with frequent testing by users with disabilities leading to accurate, profound, and authentic feedback, which helps create a genuinely accessible product.
Support levels
Priority 1 Response within one hour. Continuous effort, within Service Hours, to resolve the Fault within 12 Service Hours.
Priority 2 Response within three hours. Fault resolved by the end of the following three Business Days.
Priority 3 Response within one Business Day. Bug fix scheduled for the next available release.
Priority 4 Outsource Automation Solutions shall consider such issues or requests in the light of other Customer requirements and will advise what action will be taken to address the issue.
AI chatbot
No

Supplier type

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
SS&C Blue Prism

Staff security

Staff security clearance
Other security clearance
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £450.00
Associate business architect £650.00
Business architect £725.00
Lead business architect £950.00
Data architect
Role level UK Rate Offshore Rate
Data architect £650.00
Senior data architect £725.00
Chief data architect £1,050.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £725.00
Senior enterprise architect £800.00
Lead enterprise architect £950.00
Principal enterprise architect £1,050.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £500.00
Network architect £725.00
Lead network architect £800.00
Security architect
Role level UK Rate Offshore Rate
Security architect £725.00
Lead security architect £800.00
Principal security architect £1,050.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £500.00
Solution architect £725.00
Senior solution architect £800.00
Lead solution architect £950.00
Principal solution architect £1,050.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £450.00
Technical architect £725.00
Senior technical architect £800.00
Lead technical architect £950.00
Principal technical architect £1,050.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,050.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,050.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,050.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £800.00
Principal cyber security audit and assurance £950.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £500.00
Lead cyber security governance and risk manager £725.00
Principal cyber security governance and risk manager £950.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £450.00
Lead cyber security monitoring £725.00
Principal cyber security monitoring £950.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £500.00
Lead cyber security incident response £725.00
Principal cyber security incident response £950.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £500.00
Lead cyber security vulnerability management £725.00
Principal cyber security vulnerability management £950.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £500.00
Lead cyber security digital forensics £725.00
Principal cyber security digital forensics £950.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £500.00
Lead cyber security penetration testing £725.00
Principal cyber security testing £950.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £450.00
Analytics engineer £650.00
Senior analytics engineer £725.00
Lead analytics engineer £800.00
Head of analytics engineering £950.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £450.00
Data analyst £725.00
Senior data analyst £800.00
Principal data analyst £950.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £725.00
Senior data engineer £800.00
Lead data engineer £950.00
Head of data engineering £1,050.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £500.00
Associate data scientist £650.00
Data scientist £725.00
Principal data scientist £800.00
Lead data scientist £950.00
Head of data science £1,050.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £800.00
Lead machine learning engineer £950.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £450.00
Performance analyst £650.00
Senior performance analyst £725.00
Lead performance analyst £800.00
Head of performance analysis £950.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £450.00
Application operations engineer £650.00
Senior application operations engineer £725.00
Lead application operations engineer £800.00
Principal application operations engineer £950.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £625.00
Senior business relationship manager £725.00
Lead business relationship manager £800.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £450.00
Change and release analyst £650.00
Change and release manager £750.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £500.00
Senior operations analyst £725.00
Operational control manager £800.00
Head of command and control £950.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £450.00
IT service manager £650.00
Senior IT service manager £725.00
Head of IT service management £800.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £650.00
Major incident manager £725.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £500.00
Infrastructure engineer £650.00
Senior infrastructure engineer £725.00
Lead infrastructure engineer £800.00
Principal infrastructure engineer £950.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £500.00
Infrastructure operations engineer £650.00
Senior infrastructure operations engineer £725.00
Lead infrastructure operations engineer £800.00
Principal infrastructure operations engineer £950.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £500.00
Problem manager £725.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £500.00
Senior service desk analyst £725.00
Service desk manager £800.00
Head of service desk £950.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £450.00
Junior business analyst £500.00
Business analyst £725.00
Senior business analyst £800.00
Lead business analyst £950.00
Head of business analysis £1,050.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £500.00
Delivery manager £725.00
Senior delivery manager £800.00
Head of (Agile) delivery management £950.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £500.00
Digital portfolio manager £725.00
Senior digital portfolio manager £800.00
Head of portfolio £950.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £450.00
Product manager £650.00
Senior product manager £725.00
Lead product manager £800.00
Head of product £950.00

Quality assurance testing (QAT) roles

Test manager
Role level UK Rate Offshore Rate
Test manager £650.00
Head of test £725.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £450.00
Junior DevOps engineer £500.00
DevOps engineer £650.00
Senior DevOps engineer £725.00
Senior DevOps engineer - management £800.00
Lead DevOps engineer £950.00
Lead DevOps engineer - management £1,050.00
Principal DevOps engineer £1,050.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £450.00
Junior frontend developer £500.00
Frontend developer £650.00
Senior frontend developer £725.00
Lead frontend developer £800.00
Head of frontend development £950.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £450.00
Junior developer £650.00
Developer £725.00
Senior developer £800.00
Senior developer - management £800.00
Lead developer £800.00
Lead developer - management £800.00
Principal developer £950.00
Principal developer - management £950.00

User-centred design roles

Technical writer
Role level UK Rate Offshore Rate
Technical writer £650.00
Lead technical writer £725.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
Citation ISO Certification
ISO/IEC 27001 accreditation date
Wednesday 6 March 2024
What the ISO/IEC 27001 doesn’t cover
Our certification covers the full organisation. There are no exclusions.
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
D7cedbc2-3254-46bb-b28f-1ba47338603f
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
Fce1a2b9-4e6a-4668-a25e-12a1e11ee2ac
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Understanding of issues relating to entering the contract workforce
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pete.marshall@globaloas.com. Tell them what format you need. It will help if you say what assistive technology you use.