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Nero Blanco IT Limited

Windows Workstation Migration Services

You are migrating from a tenant to tenant, Managing an Active Directory migration or wanting to Migrate your Windows Workstations to a Cloud only state ? Then this service will ensure the automation of the configuration changes required from a Windows workstation are guaranteed and follow a secure process.

Features

  • Strategy Definition
  • Implementation Services
  • Project Management
  • Architecture Assistance
  • Post migration support

Benefits

  • Fixed cost services provided
  • Create Architecture Set up
  • Plan and Create Batches and Runbook
  • Knowledge Transfert
  • Deliver at your own pace
  • Knowledge of Solutions limitations

Pricing

£5 to £5,000 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 9 0 7 3 5 4 5 0 4 7 2 9 6 6

Contact

Nero Blanco IT Limited Conrad Murray
Telephone: 0203 880 2299
Email: sales@neroblanco.co.uk

Planning

Planning service
Yes
How the planning service works
In the discovery phase, we assist the client in evaluating the planning timeline, define batches and Runbook. Understand the wider project dependencies that will need to be considered. Once set up and Knowledge transfer provided your team will be able to autonomously manage the project run phase. Nero Blanco can further assist you throughout any phases.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Nero Blanco leverages the PowerSyncPro Migration Agent solution to ensure the fastest migration of devices, The solution once set up can securely manage any windows 10/11 workstations changes for Active directory or disconnecting reconnecting of M365 workloads and run any pre and post migration scripts to ensure your workstation end state is compliant to any of your specific requirements. Nero Blanco will provide the initial implementation services that include defining the Runbook with you and batches, then provide the handover through knowledge transfer and documentation so that your team can deliver your project at your own pace. Additional Services and support available to clients that do not have the staffing bandwidth to manage the project themselves.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft M365 Tenants Workloads
  • PowersyncPro PSP
  • PowerSyncPro Migration Agent PSP MA
  • Intune Cloud Only Workstation
  • Active Directory

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We always include performance testing of the migration solutions and ensure client is satisfied with the outcome before to proceed.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
How the support service works
We support PowerSyncPro Migration Agent and PowerSyncPro Sync solution implementations. These solutions facilitate the migration and automatic reconfiguration of Windows Workstations as well as Synchronisation of Directories.

Service scope

Service constraints
Remotely delivered and supported
Windows 10/11 Pro or Enterprise clients only (not Home)
Standard Runbook features (customization available as additional cost)
PowerSyncPro Migration Agent purchase mandatory

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Post migration support is available as ELS Early Life Support for any migrated content and data. Additional support can be provided to extend the client support capabilities during such migration project.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Early Life Support: This is your Hyper care support for any migrated data. A dedicated Team of Service Desk personnel led by a Team Leader who managed your migration will be responsible to triaging support tickets and ensure quality response time and resolution.
We use priority levels SLA, depending on your project we agree acceptable Incident response time and Incident escalation and resolution. Some of standards range between 1 to 8 hours for response time and 4 to 48 hours for escalation and resolution based on criticality.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Citation ISO Certification Limited
ISO/IEC 27001 accreditation date
01/07/2022
What the ISO/IEC 27001 doesn’t cover
Anything outside of provision of Software and Services in relation to Mergers, Acquisitions and Divestitures.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

We help end users staffs to have a streamlined use of IT solutions and processes, this reduces the stress of managing several accesses to different cloud based IT systems and enhance collaboration between colleagues. Our migration approach by cut over is the fastest way to manage such projects ensuring the most adequate situation for end users in these complex transitions.

Pricing

Price
£5 to £5,000 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.