Network 2 Supplies Ltd
ICT and Telecoms Installation
N2S are specialists in large scale multi-site ICT installations, including desktops, screens, unified comms/telephony and managed print. Utilise a fleet of tracked vehicles to return equipment to headquarters for WEEE recycling or resale.
Features
- BPSS/Security Cleared (SC) Engineers available
- Imaging, configuration installation including peripheral devices
- De-install, collection and processing/recycling
- Fully compliant with WEEE recycling regulations
- IT Assets stored/recycling in secure facility
- Reuse and resell products where possible-circular Economy
- ISO 27001:2013, 9001:2015, 14001:2015, 45001:2018 NCSC Cyber Essentials Plus
- Nontoxic metal recovery from printed circuit boards (PCBs)
- Desktop, telephony, printers, CPE, CISCO, switches, servers
- Out of office hours to minimise disruption to workplace available
Benefits
- Reduce impact of IT refresh on your business Green Credentials
- Capability to repair refurbish and resell legacy equipment
- Satellite tracked vehicles when transporting IT assets
- Bioleaching - low carbon processing of Printed Circuit Boards
- Employ highly skilled and experienced personnel to for installations
- Audit trail, asset tracking ensures data security compliance NCSC
- CSR Sustainability reporting 0% WEEE to landfill
- Supporting circular economy through resale-use of assets
- Optimisation of supply chain, storage, logistics, install OPEX
- Capability to configure kit off site at N2S secure premises
Pricing
£100 an instance
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at samantha.english@n2s.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 9 4 4 4 5 4 9 0 7 0 0 6 1 9
Contact
Network 2 Supplies Ltd
Samantha English
Telephone: 01284761111
Email: samantha.english@n2s.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- Not applicable. N2S pride themselves on providing individual solutions for customers.
- System requirements
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- N2S respond within 24 hours during normal working hours. Out of hours support can be provided if required.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- No
- Support levels
- This service may not require on site support as it's a site activity. Support may be required following delivery. This would be priced according to the level of support requested.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- Not applicable. Our service is site based so the customer would make contact by email/telephone and correspondence would continue from there.
- Service documentation
- No
- End-of-contract data extraction
- N/A to this service. If layout/installation plans are required this can be provided in pdf format.
- End-of-contract process
- All services and labour will be included in the initial pricing and proposal of work.
Using the service
- Web browser interface
- No
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- No
- Customisation available
- Yes
- Description of customisation
- All N2S services are bespoke for an individual client
Scaling
- Independence of resources
- As our service is a physical on site service we work closely with our customers to ensure proper forward planning and allocation of appropriate resource.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Supplier defined
- Reporting types
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Not applicable to this service
- Data export formats
- Other
- Other data export formats
- Not applicable
- Data import formats
- Other
- Other data import formats
- Not Applicable
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- Service Level Agreements are made bespoke to an individual customers requirements following discussions with them. As a basic minimum we would always prefer 2 weeks notice for a request to visit site. This notice is not always required however. A discount would be offered on a sliding scale dependent on the failure to meet the SLA.
- Approach to resilience
- Not applicable. This service does not relate to a Network 2 Supplies data centre
- Outage reporting
- Not applicable
Identity and authentication
- User authentication needed
- No
- Access restrictions in management interfaces and support channels
- Not Applicable to this service
- Access restriction testing frequency
- At least once a year
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- United Registrar of Systems (URS)
- ISO/IEC 27001 accreditation date
- 11/02/2019
- What the ISO/IEC 27001 doesn’t cover
- Not Applicable
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- CESG Assured Service Scheme (CAS-S) 72529087SAN
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- CESG (CAS-S), AATF Approved, Safe Contractor Accreditation, Blancco Registered. All procedures are managed by our General Manager, Technical Solutions Manager and Head of Secure Services. We have in-house security policies which have been audited and assessed during our ISO audits, including ISO 27001:2013.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details can be provided on application.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details on application.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details can be provided on application.
- Incident management type
- Supplier-defined controls
- Incident management approach
- N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details can be provided on application.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
Fighting climate change
n2s work closely with its customers to deliver and report back on progress to sustainability and net zero targets. In 2023, our circular reuse and recycling approach helped customers avoid over 37,000 tonnes of CO2e and over 75 million litres of water. Through our remarketing and granular approach to recycling we anticipate returning a carbon saving of over 24,000 tonnes of CO2e over the lifespan of this contract.
n2s has completed a UKRI 5-year research and development program in collaboration with Coventry University. The result is a new green refining plant for the recovery of metals and other materials from ewaste. Harnessing the power of nature and using Biotechnology as well as innovative mechanical processes to extract/ ‘urban mine’ the valuable materials within e-waste in an environmentally sensitive process.
N2s are scaling this current technology which is already reducing CO2e through production of green metals refining from e-waste. The goal is to deliver capacity for refining 500 tonnes per year (minimum) by end of 2025. The increase in circular economy using sustainable methods of metal recycling from E-waste reducing CO2e.
Due to our pioneering work in this space, we were invited to be a founding member of the Government Digital Sustainability Alliance (GDSA) and are passionate about sustainability and the circular economy in the public sector. We would plan to employ the ideas and innovations that are born out of the GDSA to make sure our customers are leading in their ambitions to achieve net zero and circularity.Tackling economic inequality
N2s are part of a large support outreach programme aimed at ending digital exclusion. The scheme assists young people in various ways, including assisting finding paid work experience, coaching, employability skills training and supporting business ideas. N2s provides access to remarketed digital devices for young people in digital poverty to enable their development and improve their future prospects. With a minimum of 12 schemes per year the results are a complete, safe, effective, secure and compliant supply of devices during each programme.
Pricing
- Price
- £100 an instance
- Discount for educational organisations
- Yes
- Free trial available
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at samantha.english@n2s.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.