NEUHEALTH DIGITAL LTD
Neu Service
Neu Service supports clinicians using the Neu Platform to deliver superior care for Parkinson’s Disease and dementia patients. The services enable tailored system integration, population management, impact measurement and educational programmes. Clinicians can maximise benefits from medical device remote monitoring via smartphones, improving capacity management, patient outcomes and population health.
Features
- Integration to customer internal systems (e.g., Electronic Health Records)
- Cohort and Population health management services
- Intervention impact assessments and service evaluations
- Development of new educational programmes for patients
- Business case development and reports
Benefits
- Improves patient and clinician experience
- Improves patient quality of life and care management
- Improves efficiency for clinical teams in consultations and follow-ups
- Avoids unnecessary patient, clinical and professional carer journeys
- Identifies patients at risk of hospital admissions, enabling targeted interventions
- Reduces backlogs in clinics and therapies
Pricing
£500.00 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at lorna.sharpe@neu.health.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 9 5 0 4 2 4 6 0 1 0 9 2 3 3
Contact
NEUHEALTH DIGITAL LTD
Lorna Sharpe
Telephone: 07761070827
Email: lorna.sharpe@neu.health
Planning
- Planning service
- Yes
- How the planning service works
- We can support buyers with planning how they will implement software services, including with business analysis, solution design and security design.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Neu Platform Clinician Dashboard
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- Professional services support to onboard users onto the Neu Platform clinician dashboard, and help configure the system to meet specific use cases such as service efficiency, population management and bespoke integrations with other systems.
Service scope
- Service constraints
- Users must be connected to the internet to access this service.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 2 working days.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Clinicians can email our support team for assistance with the platform.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- NHS DSPT
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
By providing remote care for People with Parkinson’s using Software as a Medical Device Neu Health can support the NHS in meeting net zero goals. The remote care reduces emissions associated with travel for patients and for clinical teams.
Neu Health’s impact on CO2 emissions has been independently calculated by Health Tech Enterprise (HTE). HTE evaluated the potential CO2 equivalents from journeys made by patients and healthcare professionals while also taking into account the carbon footprint of the innovation itself. An extensive decision analytical model was built to compare the CO2 emissions of current care with the CO2 emissions of care using the innovation.
The CO2 emissions analysis showed statistically significant carbon savings delivered primarily via a reduction in unnecessary journeys that would be potentially achievable through adoption of the Neu Health platform.Covid-19 recovery
By facilitating effective remote care – Neu Health can support shielding individuals and recovery of clinical settings and resources.
Clinicians are able to see patient data to support patients unable to travel to the hospital via telephone clinic. By using data to monitor patients continuously clinics can be more efficient – with recent service evaluation data showing time saved in a clinic setting. These efficiency improvements will help reduce outpatient clinic waiting lists.Tackling economic inequality
Living with a neurodegenerative condition is expensive. Parkinson UK's found that People with Parkinson’s (PwP) and their families in the UK are on average £16,582 worse off per year as they have higher health and social care costs, lose income due to retiring early or reducing their hours, and lose out on state benefits.
Neu Health can be used by patient from home/remotely on their own smartphone and sends relevant data straight to their clinical team. It supports the NHS Core20PLUS5 approach by overcoming access to care barriers for patients who are unable to travel to neurology specialist centres for income circumstances.
It helps people to manage their condition more effectively, helping them and their families to maintain their income.Equal opportunity
Currently there are significant shortages of GPs, neurology specialist nurses and neurologists in the UK. As a result, in large parts of the country, particularly rural areas, it is difficult to access appropriate neurological care. Furthermore, populations are aging faster in rural rather than urban communities in the UK. Therefore in these areas where specialist care is already less accessible, demand is increasing for neurodegenerative services, driving further health inequalities. This is compounded by increasing travel costs meaning that health outcomes are particularly challenging for older people, on lower incomes, in rural areas. Neu Health digital remote monitoring and care management solutions will increase accessibility and improve condition management for people with neurological conditions across a wider geography.Wellbeing
Neu Health can be used to improve the day-to-day management of neurological conditions to improve quality of life from home.
Through active engagement with the technology and access to educational materials – focus group patients demonstrated a 10% increase in Quality of Life measures over a 6-week period.
More proactive care will improve patient experience, quality of life and outcomes, through:
•Co-production of medical care with the whole clinical team through objective, and shared measures
•Improved medication management: Clinicians and patients will have greater insight into their progression and response to medication, allowing them to better manage their medication.
•Reassurance, education & actions: The technology helps patients adhere to the management best practices, supporting with medication reminders, education and monitoring.
•Less travel and better access: The remote monitoring enables clinicians to monitor patient progression from the comfort of their own home, and reducing the amount of travel required to and from the hospital.
•Earlier identification of needs: With improved, objective information across the complex and varied Parkinson’s motor, cognitive and other symptoms, clinicians can identify and address patient needs earlier.
Pricing
- Price
- £500.00 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at lorna.sharpe@neu.health.
Tell them what format you need. It will help if you say what assistive technology you use.