HITACHI DIGITAL SERVICES UK LIMITED

Business Analysis & Product Management

By understanding the client’s business processes, systems and market trends, we identify inefficiencies and uncover hidden opportunities for their cloud usage.
From streamlining operations to enhancing customer experiences, our solution is tailored to foster positive transformations across the client’s cloud environment.

Features

• It comprises distinct phases meticulously crafted to address project needs.
• Designed to deliver maximum value and drive transformative outcomes
• Ensure seamless execution of cloud strategy.
• Adheres to industry best practices (e.g. agile approach, prioritisation etc)
• Adheres to industry standards such as BABOK by IIBA.

Benefits

• Agile methodologies integration ensures compliance with regulatory requirements.
• Our integration also ensures compliance with industry benchmarks.
• Highly skilled team in BCS, Agile methodologies, Project Management etc...

£135 to £1,535 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at HCUK.BidTeam@hitachids.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

696318395709767

Contact

Public Sector Team
07810873824
HCUK.BidTeam@hitachids.com

Planning

• Planning service: Yes
• How the planning service works: At Hitachi, we understand that successful partnerships are built on a deep understanding of client requirements. Our approach begins with active engagement and listening, allowing us to grasp the intricacies of the challenges faced by our clients. Through tailored surveys, interviews, and feedback sessions, we ensure that our solutions are not only effective but also precisely aligned with the unique needs and objectives of a buyer.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The Hitachi service can provide integrated test services that will perform quality assurance and end-to-end testing of the solution before releases/implementations are delivered. This test service provides: - Test Assurance: assure that all sub-components and components of the solution being delivered meet the defined standard and maintaining traceability to ensure that defect triage is rapid and in the right direction - End-to-End integration testing: integration testing of the interfaces between applications of the solution. - Test automation: the test service team will continuously identify opportunities for automation of test scripts, evaluate the ROI of automation and present a business case where such automation will drive future benefits in the form of cost, time and effort reduction for the program - Test Management: the service has a nominated role responsible for creating a test strategy, building a test plan, tracking and managing to test against the test plans, reporting and defect management, resourcing the test team and coordinating with the solution stakeholders.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: You would be able to contact our team Monday to Friday 9am to 5pm UK time.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: This will depend on the scale and complexity of the project.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 14/04/2021
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Hitachi has actively addressed workforce inequality, appointing Lorena Dellagiovanna as our first Chief Diversity Officer and board member in April 2021, alongside Claire Thomas as CDIO. Resulting Success: 1. Inclusive Recruitment and further Development Practices: We prioritise fair treatment and equal opportunities for contract workers, incorporating CV blind interviewing. Our self-directed DEI training platform including subjects of inclusive leadership, creating an inclusive culture, how to overcome bias and many other topics has boosted female and non-Japanese executives at Hitachi by 10%. Now Focusing on emerging talent, we sponsor the 'Festival of the Girl' in London. 2. Investment in Physical and Mental Health: We offer Financial Advice, Career Advice, and anonymous mental health support both internally, through our Mental Health First Aiders, and externally via Optum/MyHeathWebb. We have an Employee Assistance program that ensures employees, and their dependents have access to professional counselling should they require it. More widely, we implemented the Mental Health at Work commitment standards, tailored to the Hitachi workforce. We also have 4 dedicated sessions led by the Equality Institute on how to talk about gender identity, being an ally, using LGBTQ+ identity as a superpower and transgender 101. 3. Environmental Innovator: Hitachi aims to be an innovator, reducing carbon for governments, cities, and customers. The Environmental Vision emphasizes solving environmental issues for a higher quality of life and a sustainable society. Partnering with Rainforest Connection, Hitachi develops data-driven solutions to protect rainforests, combat illegal logging, and preserve biodiversity. As a Principal Partner of COP26, Hitachi contributed to decarbonization and climate action. Committed to a Net Zero society, Hitachi strengthens climate targets across the entire value chain by 2050. We were also key contributors at COP28. In conclusion, By implementing improvements and actively addressing inequality, Hitachi aims to create an inclusive and supportive work environment.

Pricing

• Price: £135 to £1,535 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at HCUK.BidTeam@hitachids.com. Tell them what format you need. It will help if you say what assistive technology you use.