STATMAP LTD

HorizoNext Local Land Charges

HorizoNext Local Land Charges (LLC) is web-based and cloud-hosted, designed by Land Charges professionals, optimising workflows providing the most advanced system for meeting the objectives of LLC departments in recording searches, answering questions, and managing responses. HorizoNext LLC provides complete coverage of all operational requirements of Local Land Charges.

Features

• Complete solution for the Local Land Charges process and functions
• NLIS Hub Level 3 and HMLR LLC1 Register API integration
• Totally Customisable - digital signatures, document templates, etc.
• Full letter and letter template creation, maintenance and management
• All Legal Searches handled - CON29R, CON29O and LLC1
• Environmental Information Regulations (EIR) requests
• Fully integrated GIS and geospatial data handling and processing
• External consulting portal - consulting with county council highways, etc.
• Consumes OGC compliant Web Feature Services (WFS)
• Electronic Document Management System integrated

Benefits

• Out of the Box solution: integrated managed GIS, mapping, gazetteers
• Integrated Document Management System - enterprise management and versioning
• Efficiency - all enterprise applications from one application server
• Optimised Workflows maximise productivity
• No need for multiple suppliers to provide the system
• Complete site, case and contact history across Horizon
• Instantly deploy capabilities to any device in any location
• Omni-Channel - accept applications from multiple channels
• Designed by Local Land Charges professionals
• Unlimited Single Site Licence - simplifies funding models

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@statmap.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

697132894948901

Contact

Gordon Norrie
0844 376 4321
info@statmap.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Location and geospatial data management and analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: There are no constraints to the service. It is provided via an enterprise site licence. The software service is available on a 24/7/365 basis.
• System requirements: JavaScript enabled common internet browser client

User support

• Email or online ticketing support: Yes
• Support response times: Questions are answered depending upon their urgency. If the question is of high importance / urgency, a response is made within twenty minutes. Details are provided in the Terms and Conditions document attached to this service entry.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: The standard support model is the same for all customers.; ; A technical account manager will be provided for each customer. The Cloud support engineer is available via telephone, e-mail or video call.; ; Annual visits to customers by the technical account manager are offered to discuss functionality, service development, offer advice and assistance in getting the most out of the software. These visits are provided as part of the standard annual licencing and maintenance agreement.; ; On-site training is offered to groups for up to 8, at a daily rate of £900.; ; Technical user forums, on-line technical documentation inventory libraries, and on-line report ticketing system for reporting issues, asking questions, and requesting service features.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Once the provisioning of the UK data centre hosted test environment is completed, StatMap will undertake some initial data importation and integration with services.; ; Full training is provided, either online or onsite, as part of the initial Knowledge Transfer process. This involves in-depth training for the system administrators and key officers who will be involved in the administration and higher level activities within the system. Full technical user and administration documentation is maintained via the secure portal, to which client organisation users have access using username / password credentials. Users can also access the technical user and administration documentation using tools integrated within the application's internet browser client interface.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can download all of their data using the tools integrated within the internet browser client interface. StatMap technical support personnel will also provide a full extract of all client data in multiple different formats, and will be agreed with the client organisation in advance of the end of the contract. These include open standards, such as .csv, Geopackage (.gpkg), GeoJSON / JSON, GML, XML, MapInfo .TAB. Any attachments will be provided in their native formats stored within the system - for example PDF documents, images (PNG, TIFF, JPEG, etc.)
• End-of-contract process: Off-boarding includes the following steps which will be undertaken by StatMap in consultation with the client organisation:; ; i) Withdraw access to StatMap’s SaaS application service.; ii) Extract all data to open formats (the formats will be agreed with the client organisation), and all documents stored within the system will be extracted in their native formats. Document templates will be exported in Word .docx format. That data can then be uploaded into any separate database, or storage medium, of the client organisation’s choice.; iii) All spatial data will be provided in OGC-compliant formats.; iv) All data will be sent to the client on encrypted media and / or made available via SFTP server for download by the client organisation.; ; Once the client organisation is satisfied that all data has been returned adequately and that it has been safely uploaded onto alternative storage locations, the client will inform StatMap that they are in agreement to have all data relating to their organisation removed in its entirety from the hosted server – thus protecting the business interests of the client.; ; Time limits for reaching agreements with the client organisation do apply, before the standard off-boarding is undertaken automatically without customisation of approach.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The application user interface scales itself automatically depending upon the size of the screen of the application from which the request originated.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: All visual elements of the software service are accessed via JavaScript enabled internet browser clients (e.g. MS Edge, Google Chrome, Mozilla Firefox, Apple Safari, Opera, etc.); ; Interfaces are also provided via APIs conforming to open standards.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: To ensure inclusivity and compliance with WCAG (Web Content Accessibility Guidelines), we employ several methods for ensuring accessibility of our SaaS applications.; ; Usability testing sessions are conducted with our clients using personnel who sight disabilities to gather real-world feedback on the accessibility of our applications.; ; using screen readers, including NVDA (NonVisual Desktop Access) and JAWS (Job Access With Speech) to navigate through the application.; ; Keyboard navigation is employed and tested fuly to ensure all interactive elements are reachable and operable without a mouse.; ; We test in order to verify that all interactive elements, such as buttons, links, form fields, etc., are announced correctly by the assistive screen reader.; ; Ensure that focus indicators are visible and properly styled for keyboard users.; ; All of our applications are tested with browser zoom settings to ensure content remains accessible and usable at different zoom magnifications.; ; We integrate the use of the WAVE automated accessibility testing tool into our development workflows for scanning each application for common accessibility issues, so integrating testing into the CI/CD pipeline. We do that in order to catch accessibility issues early and ensure continuous accessibility testing.; ; Proper labeling of form elements and alternative text for images is checked for.
• API: Yes
• What users can and can't do using the API: All eVO features of the service are available via API; ; As an example, rich JavaScript APIs enable the embedding of fully customisable interactive maps for all applications, embed application functions configured in eVO Flows, searching for addresses in multiple gazetteers via web-page interface, and much more.; ; Data services are exposed via APIs. These are configured using the administration tools integrated within the internet browser client interface by those granted permissions to do so. APIs enable data to be exposed and consumed as OGC-compliant WFS, WMS, WMTS, JSON / GeoJSON, and GML.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Customisation can be applied to branding, appearance, configuration of the interface, creation and configuration of data, gazetteers, provision of functionality via the creation of Roles - which you can configure to apply to as many users and / or Groups (groups into which users can be added) as you require. Users can build their own RESTful APIs and expose particular data / fields within the API.

Scaling

• Independence of resources: Each client authority is placed upon an isolated private cloud virtual server environment, which is unaffected by loads placed on other isolated private cloud server environments. Workloads are isolated within virtualised environments, ensuring that issues or compromises in one VM do not affect others.

Analytics

• Service usage metrics: Yes
• Metrics types: The service usage metrics are available via the Administrator tools integrated into the Earthlight user interface. They can be made available to as many users as the customer wishes to grant (configured via Roles groups), but normally restricted to just a few users with administrator privileges.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: This can be done in two ways: (i) using tools integrated within the internet browser client interface, (ii) using server-side ETL tools to export the data on a scheduled or ad-hoc basis.; ; In addition, data is available for download via OGC-compliant Web Feature Service (WFS), which enables all spatial data within a spatial dataset (or view) to be downloaded by the application consuming the WFS feed.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • Geopackage (.gpkg)
  • ESRI Shapefile
  • MapInfo .TAB
  • DXF
  • Excel (.xlsx)
  • GML
  • GeoJSON
  • KML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Geopackage (.gpkg)
  • GeoJSON
  • Excel (.xlsx)
  • GML
  • DXF
  • ESRI Shapefile
  • MapInfo .TAB
  • KML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: StatMap will use commercially reasonable endeavours to make all services available 99.99% between 6am and 11pm.; ; StatMap will carry out planned, preventative maintenance on a regular basis. Maintenance will be performed outside of the period of Service Desk availability listed above and we will inform the customer with details of the planned maintenance and timescales for completion with a minimum of 5 working days’ notice. Unplanned maintenance will be immediately communicated to the customer along with the action to be taken.; ; Following the receipt of problems with the service, StatMap will assess the availability and if it falls below the OVHcloud guaranteed availability, StatMap will seek to refund customers on a per day basis as a proportion of the annual licencing and maintenance contract.
• Approach to resilience: Available upon request.
• Outage reporting: For planned system outages and downtime, the Administration tools within the application browser interface enables system messages to be set to communicate with any and all users to provide them with instructions via the browser client interface. This can be used to report outages and require users to save and logout of the system. E-mail alerts are sent to client organisations.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Restriction and control is provided via the Administration tools integrated into the application browser client interface. These enable management interfaces to be restricted to just those granted access to via Administration tools within application.; ; Access for users is governed by the client stipulated requirements, e.g. a username and password to access the system, and with optional 2-factor authentication. In addition to Single Sign On (integration with corporate Identity Provider - e.g. Azure Active Directory / Entra ID), administration tools within the browser client enable for password expiry, session expiration times, minimum password complexities to be set.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Information Security policies are held and developed internally and the processes are enforced by the company General Manager who is responsible for corporate information security.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: For tracking components throughout their lifecycle, we implement a number of processes for all of our services, including: A Change Management Team; Defined Change Management Processes; Formal Change Request Submission; Change Review and Approval; Documentation and Tracking (involves comprehensive documentation for all approved changes); Testing and Validation; Deployment and Rollback Procedures; Communication and Stakeholder Management; Continuous Improvement; and Compliance and Auditing.; ; Testing and Validation involves thorough testing and validation of all changes before deployment to the production environment. This includes functional testing, performance testing and security testing to ensure that changes do not adversely affect the application services.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We operate rapid patching and update support. The software is continually monitored for risks and any potential vulnerabilities – but is rigorously tested prior to release, using best practice software development. As such we comply fully with the recommendations made by the Cabinet Office in terms of meeting best practice with regard to the PSN framework.; ; Patching and upgrades to eliminate identified vulnerabilities is undertaken immediately upon identification.; ; Information about potential threats involves use of a threat intelligence aggregation and analysis platform; security mailing lists subscriptions; participating in security forums; monitor security advisories and alerts issued by industry and government.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We utilise network intrusion detection systems (NIDS) and network traffic analysis tools to monitor inbound and outbound network traffic for suspicious behaviour, anomalous patterns, and known attack signatures.; ; Robust logging of all login attempts, IP addresses, time/date, and login outcome Indicators of Compromise (IoCs) and unusual behaviour patterns are monitored, and controls enable the system administrator to define: failed login attempts allowed; session lengths; Whitelisting IP ranges; password criteria, etc.; ; User behaviour and activity logs to detect unusual or suspicious behaviour indicative of insider threats or compromised accounts. Real-time alerts and notifications identify potential security incidents, enabling response and mitigation.
• Incident management type: Supplier-defined controls
• Incident management approach: Calls and issues are tracked throughout via our Support Centre Ticket System. The pre-defined process for reporting common events is for users to log all incidents via the Support Centre Ticket System. All communication is logged and transmitted to this system. Individual users and clients report through dedicated support accounts.; ; Three levels of reporting provided via the software: (1) Incident reports which describe a single error instance. (2) Security logs which describe users’ activities and are used by system managers to detect any security breaches. (3) Low-level logs which are kept on the server.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 20%
• Between £500,001 and £1,000,000: 25%
• Between £1,000,001 and £2,500,000: 30%
• Between £2,500,001 and £5,000,000: 35%
• Over £5,000,001: 40%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bureau Veritas
• ISO/IEC 27001 accreditation date: Sunday 4 February 2024
• What the ISO/IEC 27001 doesn’t cover: Instances of the application which are hosted outside of the OVHcloud UK data centres.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 32a1cbd7-2344-41b9-9bca-290a83fb12ca
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@statmap.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.