Ve3 Global Ltd

Digital Products and Services: Alpha and Beta Delivery Service

VE3 has successfully delivered numerous Alpha and Beta design, development, and delivery services adhering to the Government Digital Service Standard. By collaborating closely with your teams, we develop resilient, production-ready services. Our process, informed by Discovery and refined through the Alpha and Beta phases.

Features

• Agile and iterative development, delivering through multi-discipline collaboration.
• Delivery Assurance framework based on extensive experience
• User testing including user recruitment, session management, insight analysis.
• Develop low-fidelity wireframes and working high-fidelity prototypes user journey representations.
• User Experience Design using Design Thinking and iterative feedback
• DevOps frameworks ensure early availability of (multiple) production-like environments.
• DevOps frameworks ensure resilient, evolving production-ready digital services
• Assistance of experienced practitioners to prepare for GDS Service Assessments
• Product Backlog creation using insights from user testing and analysis

Benefits

• Delivery assurance of User Features, Non-functionals, Team, Ways of working
• Clear understanding of user and operations needs based on feedback
• Gaining buy-in from stakeholders using visual design
• Ensured compliance with GDS Service Standards and design approach
• Tackle potential problems early through rapid prototyping and iteration
• Building the service that meets users and business operations needs.
• DevOps frameworks ensure early availability of (multiple) production like environments.
• DevOps frameworks ensure resilient, evolving production-ready digital services.
• Engagement, feedback, iteration reduces risk of delivering the wrong service

£175 to £850 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

697403236762485

Contact

Nikhil Alex
02045520840
prime@ve3.global

Planning

• Planning service: Yes
• How the planning service works: Alpha and Beta are the stages of the service design and delivery process which build on what we have learned in the Discovery stage.; ; The Alpha phase follows Discovery, and involves learning more about what to build for Beta by creating prototypes and testing these prototypes with users. We will answer important questions about future service design, through prototyping and testing. We will have prepared a plan for Alpha Stage in Discovery. In the Alpha stage we will plan for the Beta stage. This will include establishing the team's delivery approach and ways of working, and the scope of the MVP (Minimum Viable Product) which we will build in Beta.; ; During the Beta phase, we start to build the priority ideas from Alpha. From a planning perspective, we consider how the service will integrate with (or start to replace) existing services, and we start preparing for the transition to live. Ideally, in Beta we plan to roll out the service to real users. We will ensure that the service (operations) team is engaged throughout development to learn about the new service, and that support staff have sufficient knowledge to support new users.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: VE3 is committed to supporting your organization at every level—individual, team, and organizational—through comprehensive development plans tailored to enhance your digital and agile capabilities. We have extensive experience coaching and training organizations throughout their digital transformation journeys, adapting our methods to meet the diverse needs of different organizations and their specific stages of digital and agile maturity.; ; For those new to digital service delivery, VE3 offers bespoke Agile Primer training workshops. These sessions cover foundational agile concepts, values, and principles, and include modules on team establishment, user story development, agile ceremonies for planning and control, continuous feedback and improvement practices, as well as servant leadership and agile governance.; ; As an accredited training organization of the Agile Business Consortium, VE3 can also provide certification in key agile methodologies if required, including Scrum Master, Agile Digital Services (AgileDS), Agile Project Manager (AgilePM), and Agile Programme Manager (AgilePgM). These certifications are designed to bolster your team’s expertise and ensure effective implementation of agile practices across your projects.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We have helped numerous public-sector organisations setup, implement and migrate legacy systems to secure cloud services. We provide a rigorous setup and migration service to support your transition to cloud hosting or cloud software, including full stakeholder engagement ensuring a managed, secure migration. Our process addresses the need to transition services with minimal disruption to ongoing operations through structured planning, test and migration. Platform and technology agnostic, we select appropriate solutions based on user-needs and business priorities.; ; We engage a Digital Delivery lifecycle (Discovery, Alpha, Beta, Live) to transition your services. To manage large-scale transformations (transitioning multiple services across your organisation or operations), we use an overarching, lightweight Agile delivery framework to ensure that all aspects of transition are considered (people and culture, business operations and processes, technology), and to prioritise order of service transition.; ; We will help you to build a resilient and adaptive organisation, deliver robust digital services, and to operate those services in a sustainable and effective manner. We can provide you with experienced design, delivery and operations people to fulfil all of these services
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We seek to build quality into your digital products and services from concept and right through the Digital Delivery lifecycle (Discovery, Alpha, Beta, Live). Our Quality and Delivery Assurance Framework, which we will refine with you during Alpha, and execute throughout the Alpha and Beta stages, assures outcomes across seven domains:; - Business Features: are we delivering what the users need?; - Non-Functional Features: will the service operate in a robust and secure manner?; - Business Change:How are we ensuring the existing business is ready for this service?; - Multi-disciplinary Team: Do we have the right team in place, and is everyone motivated and working well together?; - Delivery Approach: Are we managing the delivery in the right way?; - Path-to-Live: Are we developing and delivering software in the most effective way?; ; Our Lead test engineer will work with the appropriate business and technical members of the team to define a test strategy to cover all aspects of functional and non-functional deliver for Alpha and Beta including security, performance integration and data migration aspects, and our approach to test automation

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: To email within 24 hours Monday to Friday
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: We will appoint a Client Principal, who will be responsible for contract delivery, to provide support to you, our team and your other delivery partners. Through the application of our Balanced Scorecard, the Client Principal will ensure that contract and work order outputs, deliverables and supplier targets are met, and outcomes are achieved.; They will:; - Operate as the lead point of contact for any and all matters specific to the delivery of our service to you.; - Oversee all commercial aspects, including new contracts, work order renewals and supplier reporting.; - Ensure the timely and successful delivery of our services and solutions according to your needs and objectives.; - Ensure that we have the right people deployed to deliver the required services.; - Ensure that your processes and standards are adhered by our people (e.g. timesheets, health and safety, security policy etc) .; - Deliver and manage Client Principal related products for example; stakeholder map, account overview, induction materials, scorecards, account reports and inputs to service reviews .; - Arrange and manage delivery assurance and delivery retrospectives as and when needed.; - Collaborate with our internal cross-functional teams (Recruitment, Operations and HR) to ensure we meet your needs.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EGAC
• ISO/IEC 27001 accreditation date: 06/01/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 14000-1
  • ISO 22301
  • ISO 9000-1
  • ISO 20000-1

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:; ; Environmental Sustainability in Operations:; We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.; ; Promoting Sustainable Practices:; VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.; ; Responsible by Design Framework:; Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.; ; Training and Education:; VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.; ; Community Engagement:; We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

  Covid-19 recovery

  Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process:; ; Remote Work Enablement:; VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.; ; Business Continuity Planning:; We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.; ; Digital Transformation Acceleration:; VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.; ; Healthcare Support Solutions:; We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.; ; Economic Stimulus through Innovation:; VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth

  Tackling economic inequality

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:; ; Access to Affordable Technology:; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.; ; Skills Development and Training:; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.; ; Support for Minority-Owned Businesses:; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.; ; Digital Inclusion Initiatives:; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.; ; Fair and Transparent Procurement Practices:; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Equal opportunity

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:; ; Access to Affordable Technology:; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.; ; Skills Development and Training:; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.; ; Support for Minority-Owned Businesses:; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.; ; Digital Inclusion Initiatives:; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.; ; Fair and Transparent Procurement Practices:; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Wellbeing

  Environmental Sustainability: We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. ; ; User-Centric Design: VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load. ; ; Health and Safety Protocols: We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services. Promotion of Work-Life ; ; Balance: VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing. ; Mental Health Support: We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need. Community ; ; Engagement and Social Impact: VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

• Price: £175 to £850 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.