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Tekwurx Limited

Tekwurx Cloud BAU Support Service

The Tekwurx Cloud BAU Support Service allows our customers' personnel to concentrate on activities that add value to the business, leaving us to take care of the day-to-day tasks. Our experienced consultants are "operations" people and understand what's required to deliver a cost-effective BAU support service.

Features

  • Highly skilled resources to augment internal teams
  • Security-cleared personnel
  • Wide range of skills & experience
  • Flexible — proactive BAU activities and pre-purchased project time
  • Remote working

Benefits

  • Faster project delivery
  • Faster ROI from investment in software tools
  • Improved flexibility
  • Reduced recruitment costs
  • Cost-effective solution to project/tool onboarding

Pricing

£750 to £950 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at keith@tekwurx.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 9 7 4 1 6 1 9 9 5 6 0 8 7 9

Contact

Tekwurx Limited Keith Pound
Telephone: +44 208 148 3717
Email: keith@tekwurx.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Not applicable

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
BMC Software

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Tekwurx cloud solutions and services assist in COVID-19 recovery efforts by:
1. Facilitating remote work setups, allowing businesses and organisations to continue operations while adhering to social distancing measures.
2. Tekwurx Cloud services offer scalability and flexibility, enabling organisations to quickly scale up or down their IT resources based on fluctuating demands

Covid-19 recovery

Tekwurx cloud solutions and services assist in COVID-19 recovery efforts by:
1. Facilitating remote work setups, allowing businesses and organisations to continue operations while adhering to social distancing measures.
2. Tekwurx Cloud services offer scalability and flexibility, enabling organisations to quickly scale up or down their IT resources based on fluctuating demands

Tackling economic inequality

Tekwurx Cloud Solutions and Services can tackle economic inequality by fostering inclusive practices within the company, investing in communities, and advocating for policies that promote economic justice and opportunity for all.

Equal opportunity

TekWurx Cloud Solutions and Services promotes equal opportunities in several ways:
1. We implemented diverse hiring practices that ensure our workforce represents various backgrounds, including gender, race, ethnicity, and socio-economic status. This promotes equal opportunities within the company itself.
2. We offer training and development programs that help all our team develop the skills they need to advance within the company
3. We ensure that promotions and opportunities for advancement within the company are based on merit rather than factors such as gender or ethnicity. This creates a level playing field for all employees.

Wellbeing

By focusing on efficiency, flexibility, security, collaboration, customer satisfaction, and employee development, TekWurx's cloud solutions and services can significantly promote well-being within its team and customer base.

Pricing

Price
£750 to £950 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at keith@tekwurx.com. Tell them what format you need. It will help if you say what assistive technology you use.