Technical Health Checks and Assurance
The Health Check and Assurance of development and support projects for cloud hosted applications and services.
Cloud Native technical experts are able to review and verify existing services against their original requirements and also the pipelines delivering new services. They can highlight risks and issues and provide best practice recommendations.
Features
- Validate existing architectures and designs
- Suggest best practice solutions
- Review application/system documentation
- Validate deployed applications, platforms and infrastructure
- Confirm technical roadmaps
- Heath check application and infrastructure development projects
- Review standards and suggest improvements
- Quality Assure business cases
Benefits
- Validates buyers systems meet best practices
- Highlights deviations from published Architecture
- Highlights security risks
Pricing
£500 to £1,600 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
6 9 7 5 5 5 1 1 0 7 9 8 3 1 5
Contact
CLOUD NATIVE LTD
G-Cloud and Digital Outcomes Enquiries Team
Telephone: 08445885265
Email: adminteam@cloudnative.ltd
Planning
- Planning service
- Yes
- How the planning service works
- Provides buyer project progression visibility and milestone management.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Cloud Native provide training and mentoring to help improve the buyer ways of working.
As agreed with the buyer training can be tailored to meet the clients requirements whether that is documentation based or classroom based train the trainer - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Cloud Native specialists can recommend was of adapting existing standards and processes so that they better suit the cloud way of working.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Cloud Native technical specialists will assist the buyer in setting the required performance standards and quality assurance measurements required for this service. Our specialists can then also assist the buyer in the assessment of this service to ensure it is delivered to their satisfaction
Security testing
- Security services
- Yes
- Security services type
-
- Security risk management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide a range of managed service support capabilities for our clients. This includes first line user support through to third and forth line technical support of applications and infrastructure on both public, private and Hybrid clouds. We would be happy to provide occasional ad-hoc health checks and assurance or a regular service as required.
Service scope
- Service constraints
- Buyer may have to supply hardware and/or software appropriate to the security classification of task
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Weekday Standard hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Standard Skype
- Web chat accessibility testing
- We have not done any testing but Microsoft provides reports on their products here: https://www.microsoft.com/en-us/trust-center/compliance/accessibility
- Support levels
- First, second and third line support covering both infrastructure and applications. Support Levels are tailored to the client requirements to maximise benefit and minimise costs. A lead consultant is assigned to all engagements who will have over sight of the team/services with a strong technical and management background.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
Fighting climate change
Embracing Electric Vehicles (EVs) for Travel Championing electric vehicles (EVs) for travel sets us on a path towards achieving carbon negativity. This dedication not only addresses climate change but also enhances societal wellbeing by curbing harmful emissions and pollution. Carbon Reduction - Significant Investments in Solar and Battery Technology Significant investments in solar and battery technology further propel us towards a sustainable future. By harnessing renewable energy sources and advancing battery technology, we can reduce our carbon footprint and create a cleaner environment.Covid-19 recovery
Optimising Post-COVID-19 Ways of Working Optimising our post-COVID-19 ways of working presents an opportunity to further mitigate climate change while boosting overall wellbeing. Embracing remote work and flexible schedules reduces commuting emissions and stress, contributing to cleaner air and improved mental health.
Pricing
- Price
- £500 to £1,600 a unit a day
- Discount for educational organisations
- No