Digitals for Health
Bespoke Healthcare Cloud Software Integration
We provide bespoke cloud software integration for NHS and healthcare organisations. The service designs, configures, and delivers secure integrations between cloud applications and existing NHS systems, supporting interoperability and NHS standards. Delivery includes interface configuration, data mapping, testing, deployment, and optional post-delivery integration support.
Features
- Bespoke cloud application and system integration
- Configuration of APIs and integration interfaces
- Data mapping and transformation between systems
- Secure data exchange and message handling
- Support for NHS interoperability standards
- Integration testing and validation
- Deployment of integrations to live environments
- Monitoring and issue resolution during delivery
- Technical documentation for integrations
- Optional post-deployment integration support
Benefits
- Enables connection between NHS and healthcare systems
- Improves interoperability using standardised interfaces
- Ensures accurate and consistent data exchange
- Protects data during system integration
- Supports compliance with NHS data standards
- Improves reliability of integration solutions
- Enables safe and controlled deployment
- Reduces disruption during integration delivery
- Supports effective handover and maintenance
- Provides continuity following integration delivery
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
6 9 8 7 9 2 8 2 7 5 8 7 0 2 6
Contact
Digitals for Health
Beata Green
Telephone: 020 3433 1452
Email: admin@digitals.org.uk
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- This service provides bespoke cloud software integration and does not include off-the-shelf products or standalone application development. Customers must provide timely access to stakeholders, systems, interfaces, and relevant documentation. Integration delivery depends on third-party system availability, interfaces, and supplier cooperation. The service does not include ongoing managed infrastructure or hosting. Clinical safety ownership remains with the customer unless explicitly agreed. Delivery timelines depend on the agreed integration scope and approvals. Regulatory and assurance requirements are supported but remain customer owned. Post-delivery integration support is limited to the agreed scope, duration, and service terms.
User support
- Email or online ticketing support
- Yes
- Support response times
- We respond to service-related questions within one business day during standard working hours (Monday to Friday, UK business hours). Critical issues impacting live services are responded to within one hour during working hours. Weekend and bank holiday enquiries are acknowledged on the next business day. Faster response times can be agreed as part of delivery.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- We use an established off-the-shelf web chat component that has been independently tested by its supplier with assistive technology users. We rely on the supplier’s accessibility testing and conformance evidence and ensure the component is implemented in line with documented accessibility guidance within the wider application.
- Support levels
-
We provide two paid application support levels, agreed at contract award.
Standard Support is charged on a monthly or time-and-materials basis, typically ranging from £500 to £2,000 per month, depending on scope and service hours. It provides support during UK business hours with next business day responses for non-critical issues and one-hour responses for critical issues affecting live services during working hours.
Enhanced Support is charged at a higher monthly or retained rate, typically ranging from £2,000 to £6,000 per month. It provides extended support hours, prioritised response times, and scheduled support sessions, including proactive technical guidance.
A named technical account manager or cloud support engineer is provided for both support levels as the primary technical contact. - AI chatbot
- Yes
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £400.00 | £300.00 |
| Associate business architect | £550.00 | £400.00 |
| Business architect | £700.00 | £500.00 |
| Lead business architect | £900.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £700.00 | £500.00 |
| Senior data architect | £850.00 | £600.00 |
| Chief data architect | £1,000.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £750.00 | £550.00 |
| Senior enterprise architect | £900.00 | £650.00 |
| Lead enterprise architect | £1,000.00 | £700.00 |
| Principal enterprise architect | £1,100.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £550.00 | £400.00 |
| Network architect | £700.00 | £500.00 |
| Lead network architect | £900.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £750.00 | £550.00 |
| Lead security architect | £950.00 | £700.00 |
| Principal security architect | £1,100.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £550.00 | £400.00 |
| Solution architect | £700.00 | £500.00 |
| Senior solution architect | £850.00 | £600.00 |
| Lead solution architect | £950.00 | £700.00 |
| Principal solution architect | £1,100.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £550.00 | £400.00 |
| Technical architect | £700.00 | £500.00 |
| Senior technical architect | £850.00 | £600.00 |
| Lead technical architect | £1,000.00 | £750.00 |
| Principal technical architect | £1,100.00 | £800.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,150.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,150.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,200.00 | £900.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £950.00 | £700.00 |
| Principal cyber security audit and assurance | £1,100.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £500.00 | £350.00 |
| Lead cyber security governance and risk manager | £800.00 | £600.00 |
| Principal cyber security governance and risk manager | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £450.00 | £325.00 |
| Lead cyber security monitoring | £750.00 | £550.00 |
| Principal cyber security monitoring | £950.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £500.00 | £350.00 |
| Lead cyber security incident response | £850.00 | £600.00 |
| Principal cyber security incident response | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £475.00 | £350.00 |
| Lead cyber security vulnerability management | £800.00 | £600.00 |
| Principal cyber security vulnerability management | £950.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £525.00 | £375.00 |
| Lead cyber security digital forensics | £900.00 | £650.00 |
| Principal cyber security digital forensics | £1,050.00 | £775.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £475.00 | £350.00 |
| Lead cyber security penetration testing | £850.00 | £625.00 |
| Principal cyber security testing | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £550.00 | £400.00 |
| Lead cyber security secure systems architecture and design | £950.00 | £700.00 |
| Principal cyber security secure systems architecture and design | £1,100.00 | £800.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £350.00 | £250.00 |
| Analytics engineer | £550.00 | £400.00 |
| Senior analytics engineer | £750.00 | £550.00 |
| Lead analytics engineer | £900.00 | £650.00 |
| Head of analytics engineering | £1,050.00 | £775.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £400.00 | £300.00 |
| Data analyst | £550.00 | £400.00 |
| Senior data analyst | £700.00 | £500.00 |
| Principal data analyst | £900.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £600.00 | £450.00 |
| Senior data engineer | £800.00 | £600.00 |
| Lead data engineer | £950.00 | £700.00 |
| Head of data engineering | £1,050.00 | £775.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £650.00 | £475.00 |
| Lead data governance manager | £850.00 | £625.00 |
| Head of data governance | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £350.00 | £250.00 |
| Associate data scientist | £500.00 | £375.00 |
| Data scientist | £650.00 | £475.00 |
| Principal data scientist | £900.00 | £650.00 |
| Lead data scientist | £950.00 | £700.00 |
| Head of data science | £1,050.00 | £775.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £850.00 | £600.00 |
| Lead machine learning engineer | £900.00 | £700.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £400.00 | £300.00 |
| Application operations engineer | £550.00 | £400.00 |
| Senior application operations engineer | £700.00 | £500.00 |
| Lead application operations engineer | £850.00 | £625.00 |
| Principal application operations engineer | £950.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £550.00 | £400.00 |
| Senior business relationship manager | £700.00 | £500.00 |
| Lead business relationship manager | £850.00 | £625.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £450.00 | £325.00 |
| Change and release analyst | £500.00 | £375.00 |
| Change and release manager | £750.00 | £550.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £350.00 | £250.00 |
| End user computing engineer | £450.00 | £325.00 |
| Senior end user computing engineer | £600.00 | £450.00 |
| Lead end user computing engineer | £750.00 | £550.00 |
| Principal end user computing engineer | £850.00 | £625.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £450.00 | £325.00 |
| IT service manager | £700.00 | £500.00 |
| Senior IT service manager | £850.00 | £625.00 |
| Head of IT service management | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £700.00 | £500.00 |
| Major incident manager | £850.00 | £625.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £400.00 | £300.00 |
| Infrastructure engineer | £550.00 | £400.00 |
| Senior infrastructure engineer | £750.00 | £550.00 |
| Lead infrastructure engineer | £900.00 | £650.00 |
| Principal infrastructure engineer | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £380.00 | £280.00 |
| Infrastructure operations engineer | £520.00 | £380.00 |
| Senior infrastructure operations engineer | £700.00 | £500.00 |
| Lead infrastructure operations engineer | £850.00 | £625.00 |
| Principal infrastructure operations engineer | £950.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £500.00 | £375.00 |
| Problem manager | £750.00 | £550.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £350.00 | £250.00 |
| Senior service desk analyst | £450.00 | £325.00 |
| Service desk manager | £650.00 | £475.00 |
| Head of service desk | £800.00 | £600.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £350.00 | £250.00 |
| Junior business analyst | £450.00 | £325.00 |
| Business analyst | £600.00 | £450.00 |
| Senior business analyst | £750.00 | £550.00 |
| Lead business analyst | £900.00 | £650.00 |
| Head of business analysis | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £450.00 | £325.00 |
| Delivery manager | £700.00 | £500.00 |
| Senior delivery manager | £850.00 | £625.00 |
| Head of (Agile) delivery management | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £450.00 | £325.00 |
| Digital portfolio manager | £700.00 | £500.00 |
| Senior digital portfolio manager | £850.00 | £625.00 |
| Head of portfolio | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £450.00 | £325.00 |
| Product manager | £700.00 | £500.00 |
| Senior product manager | £850.00 | £625.00 |
| Lead product manager | £900.00 | £650.00 |
| Head of product | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £950.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £900.00 | £650.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £400.00 | £300.00 |
| QAT analyst | £500.00 | £375.00 |
| Senior QAT analyst | £650.00 | £475.00 |
| Lead QAT analyst | £800.00 | £600.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £450.00 | £325.00 |
| Test engineer | £550.00 | £400.00 |
| Senior test engineer | £700.00 | £500.00 |
| Lead test engineer | £850.00 | £625.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £850.00 | £625.00 |
| Head of test | £1,000.00 | £750.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £300.00 | £225.00 |
| Junior DevOps engineer | £450.00 | £325.00 |
| DevOps engineer | £650.00 | £475.00 |
| Senior DevOps engineer | £850.00 | £625.00 |
| Senior DevOps engineer - management | £900.00 | £650.00 |
| Lead DevOps engineer | £950.00 | £700.00 |
| Lead DevOps engineer - management | £1,000.00 | £750.00 |
| Principal DevOps engineer | £1,050.00 | £775.00 |
| Principal DevOps engineer - management | £1,100.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £300.00 | £225.00 |
| Junior frontend developer | £450.00 | £325.00 |
| Frontend developer | £600.00 | £450.00 |
| Senior frontend developer | £800.00 | £600.00 |
| Lead frontend developer | £900.00 | £650.00 |
| Head of frontend development | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £300.00 | £225.00 |
| Junior developer | £450.00 | £325.00 |
| Developer | £650.00 | £475.00 |
| Senior developer | £800.00 | £600.00 |
| Senior developer - management | £850.00 | £625.00 |
| Lead developer | £900.00 | £650.00 |
| Lead developer - management | £950.00 | £700.00 |
| Principal developer | £1,000.00 | £750.00 |
| Principal developer - management | £1,050.00 | £775.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £450.00 | £325.00 |
| Accessibility specialist | £650.00 | £475.00 |
| Senior accessibility specialist | £850.00 | £625.00 |
| Head of accessibility | £1,000.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £350.00 | £250.00 |
| Junior graphic designer | £400.00 | £300.00 |
| Graphic designer | £500.00 | £375.00 |
| Senior graphic designer | £650.00 | £475.00 |
| Lead graphic designer | £750.00 | £550.00 |
| Head of graphic design | £900.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £450.00 | £325.00 |
| Junior user researcher | £500.00 | £375.00 |
| User researcher | £650.00 | £475.00 |
| Senior user researcher | £850.00 | £625.00 |
| Lead user researcher | £900.00 | £650.00 |
| Head of user research | £1,000.00 | £750.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 1b0d3b8b-ba2a-4ccc-82b5-0267699ac8ea
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
- Plans for positive actions with community groups.
- Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
- Plans to respond flexibly and adapt approaches to community engagement and initiatives
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at admin@digitals.org.uk.
Tell them what format you need. It will help if you say what assistive technology you use.