Skip to main content

Help us improve the Digital Marketplace - send your feedback

ETHICAL HEALTHCARE LTD

Usability

Ethical Healthcare has worked with KLAS on NHS usability studies showing EPR satisfaction depends on implementation quality and training. E helps organisations optimise systems, resolve integration issues, strengthen clinical ownership, and invest in training to enhance clinician experience and maximise outcomes.

Features

  • Maximise EPR and primary care system value through effective implementation
  • Prioritise optimisation and workflow design aligned with clinical needs
  • Strengthen clinician ownership and engagement with digital systems
  • Deliver tailored training to improve usability and adoption
  • Resolve integration, infrastructure, and interoperability challenges
  • Enhance efficiency and streamline clinical workflows
  • Support sustainable digital transformation across healthcare settings
  • Provide actionable insights from large-scale NHS clinician surveys
  • Combine strategy, technical expertise, and change management for success
  • Inform national policy initiatives and support digital health objectives

Benefits

  • Increases clinician satisfaction and system adoption
  • Enhances workflow efficiency and patient care
  • Reduces integration and infrastructure risks
  • Builds sustainable internal capability for ongoing improvement
  • Supports national policy objectives and digital transformation programmes

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ethicalhealthcare.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

6 9 9 6 2 1 4 7 9 4 4 9 5 6 7

Contact

ETHICAL HEALTHCARE LTD Laura Blacker
Telephone: 0333 0124275
Email: sales@ethicalhealthcare.org.uk

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination
  • Other

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
We build tailored support services in line with our clients' specific requirements.

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Userlane, GOLIATH TECNOLOGIES

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £510.00
Associate business architect £975.00
Business architect £1,300.00
Lead business architect £1,980.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £510.00
Senior enterprise architect £975.00
Lead enterprise architect £1,300.00
Principal enterprise architect £1,980.00

Chief digital and data roles

Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,980.00

Data roles

Data analyst
Role level UK Rate Offshore Rate
Associate analyst £510.00
Data analyst £975.00
Senior data analyst £1,300.00
Principal data analyst £1,980.00

IT operations roles

Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £510.00
Senior business relationship manager £1,100.00
Lead business relationship manager £1,980.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £510.00
Delivery manager £975.00
Senior delivery manager £1,300.00
Head of (Agile) delivery management £1,980.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,980.00

Quality assurance testing (QAT) roles

Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £510.00
Test engineer £975.00
Senior test engineer £1,300.00
Lead test engineer £1,980.00
Test manager
Role level UK Rate Offshore Rate
Head of test £1,980.00

User-centred design roles

Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,980.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £400.00
Junior user researcher £810.00
User researcher £975.00
Senior user researcher £1,100.00
Lead user researcher £1,400.00
Head of user research £1,980.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
Wednesday 28 August 2024
What the ISO/IEC 27001 doesn’t cover
N/A - covers all services
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
BSI
ISO 9001 accreditation date
Friday 15 March 2024
What the ISO 9001 doesn’t cover
N/A - covers all services
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
8a8dbdbb-2804-45d1-b946-74440e6b8a0e
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
5c164e7f-a8dc-48ed-9571-204439d7bf73
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ethicalhealthcare.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.