FORDWAY SOLUTIONS LIMITED

Cloud and User Connectivity Assessment

Fordway’s Cloud and User Connectivity Assessment to help organisations transition from traditional networks to borderless internet based connectivity. Reviews, defines and plans how organisations can transition, implement and use Zero Trust Network Access (ZTNA), Secure Access Service Edge (SASE) and Software-Defined Wide Area Networks (SD-WAN).

Features

• Define and plan how to transition to next generation networking
• Ensure zero trust and fully verified access is enabled
• Apply ZTNA, SASE and SD-WAN flexibility to user connectivity
• Enable Conditional Access and Role Based Access Control
• Administrator control and auditing with Privileged Identity Management
• Performed and validated by experts in connectivity services
• Includes business requirements, people, processes and technology
• Applies to any cloud options IaaS, PaaS, DaaS, SaaS, FaaS
• Cloud and solution provider agnostic service
• Tailored advice specific to your organisation

Benefits

• Enable secure controlled user connectivity for flexible working
• Take advantage of latest connectivity technologies (ZTN, SASE, SD-WAN)
• Tailored delivery of cloud connectivity
• Governance processes included to ensure compliance
• Security policies enabled and aligned
• Full auditing of user access/connectivity
• Reduced administration access to necessary resources (Privileged Identity Management)
• Applies to any cloud and hybrid based solutions
• Real-time alerting and resolution
• Managed and monitored 24x7x365 as required

£300.00 to £975.00 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

699800232303517

Contact

Richard Blanford
01483 528200
tenders@fordway.com

Planning

• Planning service: Yes
• How the planning service works: 1) Review services to be included; 2) Understand capabilities/tools required; 3) Work with business and IT personnel to acquire relevant information ; 4) Perform analysis of required systems; 5) Produce and deliver report/recommendations with options at appropriate level
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training defined as part of service migration planning. Ad-hoc, online and classroom training provided in line with client requirements
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: 1) Review services to be migrated; 2) Service implementation and migration planning ; 3) Managed migration from existing service where needed; 4) High level and Low level design process as appropriate; 5) Transition of services; 6) Fully managed and delivered by Fordway staff
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: QA and testing agreed as part of service review, migration planning and delivery

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • 24 x 7 Security Monitoring and Event Analysis
  • PSNA approved security hosting and design
  • List N (Nuclear) Certified organisation and facilities
  • Security incident response, containment and remediation
  • Microsoft 365 Security and Compliance
  • Microsoft Azure Security and Compliance
  • AWS Security Centre management
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: All Fordway G-Cloud services; MS Office 365; MS Azure

Service scope

• Service constraints: UK service

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Priority 1 incident 24 x 7, 15 minute response. ; Priority 2 incident 24 x 7, 1 hour response Priority 3 incident 12 x 5, 4 hour response.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: Assistive technologies supported by MS Teams
• Support levels: Defined according to SLA required.; P1 - major service impact; P2 - significant service impact; P3 - individual users impacted; P4 - no user impact/information ; Technical Account management available, service cost dependent on scope of requirements

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ISOQAR
• ISO/IEC 27001 accreditation date: 14/03/2022 (recertification) original certification March 2008
• What the ISO/IEC 27001 doesn’t cover: ISO27001/27017/27018 Scope of certification available on request
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • List N (Nuclear Industry)
  • PSN Code of Connection and Compliance
  • PAS555
  • NHS IGSoC
  • ISO27017
  • ISO27018
  • GCloud Assured

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Using Cloud offers considerable efficiency and consumption savings compared to running in house, on premises and hosted environments

Pricing

• Price: £300.00 to £975.00 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.