CAMBURG COLLECTIVE LTD
Business and Service Design
We support technology implementation by understanding your business requirement, creating a new operating model, and managing the change within your business. Our multi-disciplinary team works with your people to deliver the outcomes you originally envisaged. Inspirational digital service design for organisations that care about its people and customers.
Features
- Creation of new operating model
- Service design, incorporating people, process and technology
- Business design, incorporating people, process and technology
- Sophisticated change management capability
- Organisational Development and Design
- Impact of cloud on all aspects of organisational activity
- Impact of cloud on ICT function within organisation
- Information assurance, GDPR compliance and security
- Collaborative approach to service design
- De-risks service transition stage of transformation
Benefits
- Clarity of approach de-risks transformation
- Business benefits articulated clearly with route map to realisation
- Move to cloud is holistic; technology plus people and processes
- Requisite amount of effort spent engaging stakeholders beyond ICT
- Security and information assurance given prominence in all designs
- Access methodologies pertinent to subject area, ITIL and PRINCE2
- Affords flexibility to public sector service delivery
Pricing
£605 to £2,750 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at shelley@camburg.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 0 0 4 5 2 8 1 8 9 3 8 6 6 6
Contact
CAMBURG COLLECTIVE LTD
Jason Burg
Telephone: 07775 727 463
Email: shelley@camburg.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
We will work with you to understand your business requirements.
We will review your existing service delivery operation. We will co-create a digital roadmap to allow you to bridge the gap between what you have and where you would like to be.
We will work with you to create a new model, incorporating the most appropriate cloud services. We will create an organisational design blueprint for your organisation, showing new roles, responsibilities and reporting lines. We will clearly articulate the business benefits of so doing. We will ensure all stakeholders in the proposed change have been engaged with and have bought into the new way of working. We will support you in delivering the plan. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide training as it pertains to the adoption of new ways of working, cultural shift within the organisation, adapting to new governance models brought, on by the move to cloud technologies.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We work with security experts, and accreditors versed in the requisite set of NCSC information assurance and security standards and guidance. Our team comprises subject matter experts that provide quality assurance and performance testing in a technical and business capacity. We offer quality assurance and performance testing though the life of a project or programme from its inception to completion. We will put in place a QA framework that will comprise a significant part of a template for continuous improvement.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- We offer support to all clients within normal working hours 0900-1700. We are open to more flexible arrangements and can accommodate these on a case by case basis
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- IASME
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Wellbeing
Fighting climate change
Camburg Collective recognises the importance, no matter how small, of the impact of our activities on the environment. There is a need to consider ways in which we, our associates, suppliers and clients can conserve energy and minimise waste in all activities we undertake. Our environmental policy encourages everyone to:
Work from home to reduce the number of journeys made to offices to reduce pollution and use of fossil fuels but when it is necessary, to car share or use public transport
When working from home, utilise natural light as much as possible and use energy saving bulbs when a light is needed
Only print if essential but when needed, print double sided using recycled paper and recycle old print cartridges
Electronically sign documents when a signature is required
Purchase refurbished office furniture when items need to be replaced and recycle old items
Use approved Waste Electrical and Electronic Equipment Recycling (WEEE) companies to dispose of electronic equipment when it cannot be utilised within the company or family
To ensure we maintain an awareness for continuous improvement, our environmental management system will be regularly reviewed and the policy will be reviewed internally, and by an external auditor on an annual basis.Wellbeing
At Camburg we recognise the importance of the health and wellbeing of our staff, our associates, our clients and their suppliers, customers and communities. Our Health, Safety and Wellbeing Policy outlines the measures we take to provide and maintain a safe and healthy working environment by:
Understanding how our actions at work impact on others
Working together to provide a healthy and happy working environment
Reporting any incidents, accidents or near-misses, no matter how minor and taking action to reduce the risk of it happening again
Attending any relevant health, safety and wellbeing training
Understanding that stress at work can affect someone’s health and wellbeing and taking all reasonable steps to reduce the risk to as low as practicable and providing support during this time
Having regular 1:1 conversations to ensure the health, safety and wellbeing of our staff, associates and clients
Providing relevant equipment to our staff to enable them to do their role safely i.e. footrests, wrist rest, monitor raisers, additional monitors etc and providing information to our associates to ensure they understand how to make their own environments better
Ensuring our staff and associates understand the importance of, and take regular breaks
Being aware of, and complying with any infectious diseases protocols such as Covid-19
In addition to the above, during all of our projects, we are contactable for anyone who needs support and signpost to the best source of help to alleviate their concerns and provide any help for their wellbeing whether that is physical, mental or emotional.
We ensure the plan we work to on any project is right for the client, right for the outcome they want and is sustainable. This ensures we leave a positive legacy for their future.
Pricing
- Price
- £605 to £2,750 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at shelley@camburg.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.