HITACHI DIGITAL SERVICES UK LIMITED
Managed Service - Rail
We specialise in Managed Services for Rail industry clients, offering advanced automation capabilities. You can confidently direct your attention towards strategic initiatives, knowing your IT needs are covered. We collaborate closely to craft bespoke solutions, ensuring consistent delivery of value and fostering a culture of continuous improvement.
Features
- Supporting clients to build and implement an overarching cloud design.
- Implement datacentres based on that design, ensuring a solid foundation.
- Migration and Re-platforming.
- Performance Engineering: Engineer for performance, scalability and availability.
- Security Engineering: implementation of security/ compliance controls and processes.
- DevSecOps and Site Reliability Engineering
- Service Delivery Management: incident, problem, change, patch/release/request management.
- Event Management - pro-active management/monitoring of the cloud platform.
- Platform and Infrastructure Support.
- Management and monitoring of the cloud platform and infrastructure components.
Benefits
- Stronger continuity ensuring uninterrupted real-time systems for monitoring rail assets.
- Secure Business environment; enforce security measures to protect apps/systems.
- Collaborative and integrated approach to IT; faster delivery, better efficiency.
- Enhanced customer experience, optimise customer experience by reviewing application performance.
- Optimised business value − monitor your IT’s impact on revenue.
- Observability - End to end visibility and control.
- FinOps- forecasting and pro-active monthly utility IAAS consumption management.
Architecture roles
Business architect
| £520.91 |
£278.82 |
| £870.00 |
£302.37 |
| £936.00 |
£380.64 |
| £1,188.29 |
£435.01 |
Data architect
| £869.35 |
£302.37 |
| £980.40 |
£380.64 |
| £1,188.29 |
£435.01 |
Enterprise architect
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Network architect
| £869.35 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Security architect
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Solution architect
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Technical architect
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Chief digital and data roles
Chief data officer
| £1,353.02 |
£435.01 |
Chief information security officer
| £1,353.02 |
£435.01 |
Chief technology officer
| £1,353.02 |
£435.01 |
Cyber security roles
Cyber security audit and assurance
| £980.40 |
£380.64 |
| £1,353.02 |
£435.01 |
Cyber security governance and risk management
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Cyber security monitoring
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Cyber security incident response
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Cyber security vulnerability management
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Cyber security digital forensics
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Cyber security testing
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Cyber security secure design
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Data roles
Analytics engineer
| £520.91 |
£174.03 |
| £730.91 |
£246.50 |
| £936.00 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Data analyst
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £980.40 |
£302.37 |
| £1,353.02 |
£435.01 |
Data engineer
| £869.35 |
£278.82 |
| £936.00 |
£302.37 |
| £980.40 |
£380.64 |
| £1,353.02 |
£435.01 |
Data ethicist
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Data governance manager
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Data scientist
| £520.91 |
£174.03 |
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Machine learning engineer
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Performance analyst
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
IT operations roles
Application operations engineer
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Business relationship manager
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Change and release manager
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Command and control centre manager
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
End user computing engineer
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
IT service manager
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Incident manager
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Infrastructure engineer
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Infrastructure operations engineer
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Problem manager
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Service desk manager
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Service transition manager
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Product and delivery roles
Business analyst
| £520.91 |
£174.03 |
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £936.00 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Delivery manager
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Digital portfolio manager
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Product manager
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Programme delivery manager
| £1,353.02 |
£435.01 |
Service owner
| £1,353.02 |
£435.01 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Test engineer
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Test manager
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Software development roles
Development operations (DevOps) engineer
| £520.91 |
£174.03 |
| £730.91 |
£246.50 |
| £936.00 |
£278.82 |
| £1,188.29 |
£360.64 |
| £1,188.29 |
£380.64 |
| £1,188.29 |
£380.64 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
| £1,353.02 |
£435.01 |
Frontend developer
| £520.91 |
£174.03 |
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Software developer
| £520.91 |
£174.03 |
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
| £1,353.02 |
£435.01 |
User-centred design roles
Accessibility specialist
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Content designer
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Content strategist
| £1,353.02 |
£435.01 |
Graphic designer
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Interaction designer
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Service designer
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Technical writer
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
User researcher
| £730.91 |
£246.50 |
| £869.35 |
£278.82 |
| £936.00 |
£278.82 |
| £980.40 |
£302.37 |
| £1,188.29 |
£380.64 |
| £1,353.02 |
£435.01 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
BSI
-
ISO/IEC 27001 accreditation date
-
Sunday 3 August 2025
-
What the ISO/IEC 27001 doesn’t cover
-
N/A
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
BSI
-
ISO 9001 accreditation date
-
Wednesday 16 July 2025
-
What the ISO 9001 doesn’t cover
-
N/A
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
39099cb7-bbca-406f-9ee0-2a7d9b300a66
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
A2682ac9-5f03-437c-9693-d216d3b6f7c0
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
-
Working conditions which promote an inclusive working environment and promote retention and progression
-
Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
Service documents
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