Check Point Professional Services
As your security infrastructure becomes more complicated, our Professional Services experts can help you every step of the way. With many years of Check Point experience to help with your security design, deployment, operation and optimisation needs.
We can help build a robust security architecture, validate rulebases, and project plan
Features
- PS consultants ready to help with all things check point
- Upgrades, Migrations, architecture design and review
- Proven 4 step deployment methodology for new
- SmartOptimize service; rulebase, database and performance optimization
- System health check to ensure your environment is doing well
- Onsite or remote assistance
- Cloud experts on hand for complex IaaS environments
- Cloud Jumpstart Package available
- Knowledge share of cloud design best practices
- Extended support for critical upgrades and migrations
Benefits
- Safe pair of hands for an important upgrade
- Allows your engineers to focus on more important matters
- Save time, resources, and money on unnecessary operations
- Future planning and design review by leading experts
- Optimise your security performance
- Security configuration validation
- Meet project timelines and goals
- Cut through the noise of moving to the cloud
- Accelerates and ensures the success of your Check Point deployment
- Boost security performance and lower TCO
Pricing
£350.00 a unit an hour
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 0 1 4 9 7 6 2 7 5 9 6 4 1 6
Contact
NETWORK INTEGRATION TECHNOLOGIES LTD
Tim Ripper
Telephone: 01133410123
Email: tim@itogether.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We can assist with migrating between cloud environments, or to a new platform or simply upgrading your existing environment. We create a detailed plan, test it where possible, and make detailed backups of systems so we can revert back to a working system in case something does not go as planned. With detailed documentation built for each step, and a post migration report of each step carried out for future reference, you can be sure our approach to migration and upgrading services is thorough and safe for all types of organisations
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide training and support for all things cloud, our professional services experts are on hand to deliver knowledge sharing throughout every step of the planning and design, implementation, and upgrade / migration of your check point cloud environments.For more security operations related training, please check our incident response listing which contains more operations specific training like table top exercises and SOC analyst training
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Periodic optimisation of your security infrastructure will help you detect and prevent more threats and lower the total cost of ownership on previous security investments. Our SmartOptimise service boosts security performance while minimising exposure to emerging risks. Or, choose a security assessment to receive a detailed performance evaluation and recommendations to address coverage gaps. SmartOptimise assures a high quality of security performance by working through and correcting problems with your gateway performance and fine tuning underlying system processes and policies
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- AWS
- Azure
- Google Cloud Platform
- Oracle cloud
- 3rd party hosted cloud
- Self hosted private cloud
- Hybrid cloud environments
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- The incident response service can help organisations deliver quality assurance around their security practices as well as performance testing of their security environment through penetration testing and table top games.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- Check out our Incident response listing for more services
- Policy creation and tuning
- Performance
- Upgrade and migration planning
- Security optimisation
- Efficient and predictable software blade installation
- Certified security testers
- Yes
- Security testing certifications
- Other
- Other security testing certifications
- SANS GIAC Certified Forensics Examiners
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
We provide support for all of our services, from our IaaS security solutions, CSPM solutions, SaaS services as well as delivering support services like incident response. When you buy a product from Check Point on any of the other listings in G-Cloud, we usually include support in the price, meaning you can call up our TAC hotline and receive assistance if something is not working as intended.
We have listed cloud services that are either hosted by you, can be hosted by a third party organisation, or hosted by ourselves, depending on what product you have purchased.
Service scope
- Service constraints
- Our Support services are usually delivered from one of our many Technical assistant centres across the globe, from Dallas, Ottawa, Tel Aviv, Bangalore and not from the UK.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Severity 1: Response time 30 minutes. Check Point and Customer commit necessary resources around clock for Resolution, workaround or reduce severity of issue.
Severity 2: Response time 2 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue and alternative resources during non-Standard Business Hours.
Severity 3: Response time 4 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue.
Severity 4: Response time 4 hours. Check Point and Customer provide resources during normal business hours for Resolution. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
- Web chat accessibility testing
- Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
- Support levels
-
Collaborative Enterprise Support: local partner experts backed by Check Point.
Direct Enterprise Support: direct support from the Check Point experts.
Levels
Standard - 5 x 9 Business Day, get advanced access to our large, self-service knowledge base and a committed 30-minute response time to issues with level one severity.
Premium – 7 x 24 Every Day, enjoy all the benefits of Standard Collaborative Support, plus real-time 24×7 Global support.
Elite – 7 x 24 Every Day, receive comprehensive support plus the possibility of having an engineer on-site for critical SW issues.
Diamond – 7 x 24 Every Day, extend your Premium/Elite Support with personalised support, in-depth resources and consulting.
PRO - optional support add-on. When a severe issue is detected, a Check Point PRO expert proactively contacts you to help resolve the issue and prevent service downtime. Check Point PRO also provides you with a comprehensive report, delivering an overview of your overall security, diagnostics and actionable insights.
Please speak with your chosen partner to discuss your support requirements and get the level your organisations needs.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Check Point Software Technologies Ltd
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Standards Institution of Israel https://www.sii.org.il/en/
- ISO/IEC 27001 accreditation date
- 01/03/2022
- What the ISO/IEC 27001 doesn’t cover
- Harmony Connect, Harmony Browse, Harmony Email and Collaboration, Smart-1 Cloud, Infinity SOC are all in progress (we have a letter of proof).
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
-
- SOC 2 Type 2 for 2021
- SOC 2 Type 2 in progress proof for 2022
- ISO 27001-27017 in progress proof for 2022
- ISO 27001-27018 in progress proof for 2022
- ISO 27001-27036 in progress proof for 2022
- CloudGuard PCI-DSS Level 1 Service Provider 2021-2022
- Lapsed Cyber Essentials and Cyber Essentials plus accreditation (currently recertifying)
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At ITogether, we're committed to reducing our environmental impact and supporting our clients in their sustainability goals. Our G-Cloud services leverage energy-efficient cloud infrastructures to minimise carbon footprints. By optimising server utilisation and promoting remote work capabilities, we significantly reduce the need for physical hardware and office space, leading to lower energy consumption. Our cloud solutions also enable clients to monitor and manage their energy usage more effectively, helping them make informed decisions that contribute to a greener planet. Embracing cloud computing is a step forward in the fight against climate change, aligning with our mission for a sustainable future.Covid-19 recovery
Our G-Cloud services play a crucial role in the recovery from the COVID-19 pandemic by enabling seamless remote work and maintaining business continuity. We provide secure, scalable cloud solutions that support remote collaboration, ensuring organisations can operate efficiently regardless of location. This adaptability is vital for businesses navigating the challenges posed by COVID-19, allowing them to sustain operations, safeguard jobs, and continue serving their communities. By facilitating a digital-first approach, we help organisations emerge stronger, more flexible, and ready for the future.Tackling economic inequality
ITogether’s G-Cloud services contribute to tackling economic inequality by providing access to cutting-edge technology for all sectors, regardless of their size or financial capabilities. Our cloud solutions democratise technology, offering small to medium-sized enterprises (SMEs) the tools to compete on a level playing field with larger corporations. This access stimulates innovation, drives business growth, and supports job creation, directly addressing economic disparities. By offering scalable and affordable IT solutions, we empower organisations to focus on growth and development, fostering a more equitable economic landscape.Equal opportunity
At ITogether, we believe technology should be accessible to everyone. Our G-Cloud services are designed to ensure equal opportunity, providing tools that support accessibility and inclusivity. By implementing solutions that cater to diverse needs, we help public sector organisations serve their communities more effectively, breaking down barriers to digital engagement. Our commitment extends to offering training and support, ensuring all users can fully leverage the benefits of cloud technology. This approach not only enhances service delivery but also promotes a culture of inclusivity and equal opportunity in the digital age.Wellbeing
Our G-Cloud offerings are designed with wellbeing at their core. By facilitating remote work and flexible schedules through cloud-based solutions, we support a healthier work-life balance, reducing stress and increasing job satisfaction. Our services also enable organisations to provide their teams with the tools they need to collaborate.
Pricing
- Price
- £350.00 a unit an hour
- Discount for educational organisations
- No