Through Technology Limited

Cloud Solution and Delivery Integration

This service provides customers with the capability to augment their internal team to manage multiple IT partners, cloud services, legacy infrastructure, contracts and customers. We provide experienced teams and processes for all elements of cloud solution integration and management and can help customers establish their own Solution Integration Competency Centre

Features

• Multi-source / Disaggregated Procurement & Negotiation Support
• Solution, delivery, security, service integration across multiple services and suppliers
• Cloud Solution Design and Security Assurance
• Legacy Infrastructure Cloud Integration
• Solution, Security and Delivery Assurance
• Solution Leadership
• Solution Implementation (Agile, Waterfall, DevOps)
• Cloud & Infrastructure Solution Strategy
• Expert input to define and operate service processes.
• Infrastructure Impact Assessment

Benefits

• Clear, authoritative, solution leadership, separate from vendors or delivery partners
• Accelerate deployment and optimise cost leveraging a proven experienced team
• Manage solution integration in a multi-source/dissagregated environment
• Reduce risk/cost through expert impartial assurance of your services
• Produce realistic plans, based upon relevant end-to-end experience
• Aligned to Government Standards & Technology Code of Practice
• Reduce costs and risk through agile solution development

£300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

702109237666392

Contact

Peter Hanney
+44 (0)7913334794
enquiries@throughtechnology.uk

Planning

• Planning service: Yes
• How the planning service works: We help customers plan the implementation of and migration to cloud hosting, end user computing and software services by.... i) working with your delivery team to define the technical approach and sequence of tasks required for delivery, ii) Planning, aligned to your chosen methodology and toolsets (or our own) iii) expert assurance of your third-party suppliers' costs, plans, proposals, solution architecture, security architecture and all other aspects of delivery. iv) leading multiple suppliers to plan complex projects, manage dependencies and deliver on integration challenges v) developing unified service and security models for multi-supplier deliveries and solutions.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We will provide technical closure reports and knowledge transfer for any work undertaken, ensuring clients are left with the knowledge required to support any services delivered or transfer to a replacement supplier.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can undertake or oversee migrations from on-premise or between cloud solutions for identity, network gateway and vpn services, security services, email, files and applications. Including discovery, user research, toolset selection, planning, cloud service configuration/integration, support for business comms and engagement, remediation, supplier management and over-arching solution, security, service and delivery design and assurance.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • All aspects of Microsoft 365 including Office 365, Windows 11
  • All Azure Services
  • All AWS Services
  • Legacy Application Management, Migration and Legacy Risk Mitigation
  • SASE (Security Access Service Edge) solutions
  • Crown Hosting and Third-party datacentre design, setup, migration and exit
  • End User Computing Services
  • Major Procurements including Bid Evaluation

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide comprehensive quality assurance services for our own deliveries and those of third-party suppliers. Addressing pricing, value for money, solution design, security design, planning, delivery, service design, organisational design and support. We undertake integration, acceptance and performance testing with appropriate methodologies and tools.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Security Architecture Assurance
  • Microsoft 365 security assessment and optimisation
  • Service Assessment against NCSC Guidance and Principles
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide support for Service Management functions, including - where required - defining and provide solution expertise into Change Management, Incident Management, Major Incident Management and Problem Management functions. We can further assist with acceptance into service and service design/architecture. This service does not require ongoing support of itself, but we offer comprehensive support options with our other services on G-Cloud 13 and are happy to consider any additional requirements.

Service scope

• Service constraints: Any specific constraints will be discussed during requirements gathering and recorded in the Call Off Contract.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: This is a consultancy engagement and not inclusive of ongoing support directly for end users. Throughout any engagement we will provide support and consultancy on a T&M or fixed price basis with all queries responded to within one business day. ; ; You will have an assigned Technical Account Manager and Cloud Service Architect to carry out the work and provide any after-care required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute (BSI) - BSI Certificate Number IS 743920
• ISO/IEC 27001 accreditation date: 13/10/2021
• What the ISO/IEC 27001 doesn’t cover: Nothing, It covers all elements of our services offered on the G-Cloud 13 Framework.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Through Technology is a Carbon Negative Business and formally assessed and certified as such with the PAS2060 Carbon Neutral Plus standard. This means that our services are operated to remove more carbon dioxide from the atmosphere than our business has created or will create in future, already significantly exceeding HM Government's Net Zero targets. Our business was designed with a very carbon-efficient business model. Building on this foundation, we have a process of continual improvement. We annually calculate our carbon footprint using the reputable carbonfootprint.com service, identify further reductions in our environmental impact, then offset -double- the residual carbon footprint of our business through the same scheme reputable UK tree-planting scheme used to offset HM Government ministerial travel. Measuring our footprint every year, optimising it and offsetting double, scales with our business and automatically applies to every service we provide (through G-Cloud or elsewhere). Furthermore, because trees last for many years, our positive impact on carbon capture and storage will continue to grow greater and greater across the lifetime of our business. As a business, we are also focussed upon helping our customers achieve your outcomes. We consider environmental impact in the work we undertake as part of our services many of which involve carbon reduction through modernisation of systems and migration to the cloud. Fighting Climate Change is something we are passionate about. We are proud of the contribution we make as UK Small Business. It also shows our commitment to not only meet, but exceed government targets for fighting climate change and goals of Procurement Policy Notes PPN 06/20 (Social Value) and PPN 06/21 (Taking account of Carbon Reduction in major contracts). Further detail, including "Beyond Net Zero - The Through Technology Environmental Impact Plan" available upon request.
• Covid-19 recovery:

  Covid-19 recovery

  In Through Technology, we have a very strong focus on achieving value for the tax-payers money and on supporting the UK economy.; We are a UK Small Business, paying all our taxes in the UK and operating in full compliance with UK Tax regulations.; We are members of the TechUK industry body, volunteering time via our seat on their Justice and Emergency Services Committee to help to define and deliver best practice in work between the Digital & Technology industry and government.; We are signatories to the UK Government Small Business Commissioner’s Prompt Payment Code. Meaning we commit to paying our supply chain within 30 days and have never yet failed to do so, even when we ourselves have faced delays in our payments.; Our company principles include sharing knowledge and building capability with our customers’ internal teams. This can be seen in our “Insource Transition Support” service published on G-Cloud. Helping our customers insource and develop their internal teams will drive upskilling and job creation within our public sector customers.; We have a defined standard business process to actively seek out opportunities for savings and cost avoidance for our customers in everything we do. This process has resulted in savings and cost avoidance of over £10M in the last 3 years, saving our customers more than we have cost them while we have also delivered all of our contracted scope.; ; We have also created new jobs in our business during the Covid 19 pandemic and continue to collaborate effectively with our customers remotely through their choice of tooling and onsite following all current Covid guidance.
• Tackling economic inequality:

  Tackling economic inequality

  Through Technology are committed to fighting economic inequality. As a modern business without strong geographic ties, our hiring policy is to prioritise recruitment from areas of high social deprivation as identified in the Department for Levelling Up, Housing and Communities' English Indices of Deprivation). At present, 40% of our staff are from these areas and as our business grows, so will this percentage, ensuring that most of the tax-payer money spent on our services ends up in the local UK communities that need it the most.; ; We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society.
• Equal opportunity:

  Equal opportunity

  We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society. This is built into our policies, procedures and contracts, and lived day to day. We have worked to remove any bias from our organisational processes, including subconscious bias where it may exist. An example is that the first stage of our recruitment process is anonymised, minimising the impact of any potential bias in CV and Application evaluation.; We are signatories to the Armed Forces Covenant and seek proactively to recruit ex-forces personnel, overcoming some of their challenges in returning to civilian life.; Our recruitment process for opportunities is intentionally designed to be accessible and open to all. Our teams working through G-Cloud are diverse and include people from different parts of the UK, age groups, ethnic origin, gender, disability and faith.
• Wellbeing:

  Wellbeing

  Through Technology’s defining characteristic is the quality of our people, so we take well-being very seriously and have a number of measures in place to support the well-being of our staff and people they work with. ; Despite our relative small size, we have a board member responsible for staff wellbeing and a number of policies and processes which we live every week to maintain it.; Examples include: Providing private health cover for all employees, offering time out for voluntary work in our local communities (including current staff acting as school governors, volunteering careers guidance in schools, acting as community representatives and teaching practical philosophy/life skills), funding a qualified Mental Health First Aider within the business, fostering a culture that welcomes private or public discussion of mental health and well-being (including open discussion of our CEO’s personal experiences).; We also care about the well-being of those we work with in our supply chain, our customers, and their third-party suppliers. If we identify any well-being or stress-related issues with colleagues outside our organisation, then we handle these sensitively through the appropriate process or channel.

Pricing

• Price: £300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.