ONE BEYOND LIMITED

Mobile Application Development

One Beyond has extensive experience in building bespoke mobile applications. Our team of in-house developers help to design, implement, deliver and host mobile applications that work across all devices, browsers and operating systems.

Features

• Proven experience working to GDS Digital Service Standards
• Complete end to end process developing mobile applications
• C#, .NET MAUI, React Native, HTML, MySQL, MS SQL Server
• Skilled development team with full development lifecycle capabilities
• User Interface (UI) and User Experience (UX) design
• Architecture and design
• Support for all mobile devices and operating systems
• Back-end supporting services development
• Application delivery
• Cloud hosting

Benefits

• Accredited Microsoft and AWS Partner
• Intelligent, cost-effective and intuitive mobile applications
• Rapid Agile delivery
• Increased user satisfaction and efficiency with reliable applications
• Improved customer experience and competitive advantage
• Scalable approach to reliably delivering mobile services

£600 to £1,250 a user a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@one-beyond.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

702619843377416

Contact

James Smith
01252 235422
contact@one-beyond.com

Planning

• Planning service: Yes
• How the planning service works: One Beyond's experts guide clients through the planning and implementation of Cloud services using an Agile delivery approach, which is aligned to the GDS service framework. We work collaboratively with clients from start to finish to analyse requirements and then design a feasible software solution that meets their business needs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our applications are designed to be simple and intuitive and to fit around your existing business processes, removing the need for extensive training. One Beyond can provide comprehensive training upon request. In these circumstances we can provide several options: ; 1: Training Workshops ; 2: Train the Trainer Sessions ; 3: Step by Step Guides and documentation
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our applications are designed to be simple and intuitive and to fit around your existing business processes, removing the need for extensive training. One Beyond can provide comprehensive training upon request. In these circumstances we can provide several options: ; 1: Training Workshops ; 2: Train the Trainer Sessions ; 3: Step by Step Guides and documentation
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Amazon Web Services

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We deliver a range of QA and performance testing services, performed by our experienced test practitioners. We use testing processes in compliance with ISO 9001:2015 and software quality metrics at each stage of development to measure software quality and reduce flaws and bugs during the build process. Our software development team and QA team work together to ensure that the software quality is of the highest standard, and will carry out the following tests: • Test planning/writing test cases • Unit/Developer testing • Performance testing • Security testing/Penetration testing • Regression testing • User Acceptance Testing

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: One Beyond can provide support for applications, including general maintenance, bug fixing, security testing, security patching and miscellaneous development where required to ensure the application is always optimally running for its clients.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: By agreement with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web chat is accessible through our website homepage. We utilise Hubspot Chat, which is an industry leading accessible chat plugin.
• Web chat accessibility testing: None
• Support levels: Support levels are customised to client requirements and our standard SLAs by level of priority are as follows: • Critical: Response time 30 minutes, Target resolution time 4 hours • High: Response time 1 hour, Target resolution time 1 business day • Medium: Response time 4 hours, Target resolution time 2 business days • Low: Response time 1 business day, Target resolution time 5 business days.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bereau
• ISO/IEC 27001 accreditation date: 14/08/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  One Beyond's academy offering is a core part of how we support individuals in creating opportunities for those who face barriers in entering this industry; the accessibility of the course and diversity of the delegates was the driving factor in securing the supplier we use. The Learning and Development is also part of this, because it enables us to bring in hires at lower levels and provide them opportunities to grow; due to our bespoke nature and wide tech-stack, we have a number of avenues that our staff are able to grow into as well, providing not only “steps up” but also the ability to move laterally in their career. Another way in which we have historically created opportunities is through partnerships with colleges in work experience and apprenticeship (early careers) opportunities. The Company has also supported placement and graduate students into the world of work through partnership or work with local Universities.

  Equal opportunity

  Our Global HR team consistently reviews our Equal Opportunity policies and procedures, at least on an annual basis. Alongside this, we run initiatives to ensure we are offering a number of different avenues into the business for people of all creeds. Historically we have partnered with local colleges and universities for early careers opportunities.; ; Recruitment and selection aren’t the only areas where we focus on equal opportunity but also in promoting and developing our staff internally. We have an established Learning and Development team who has implemented multiple avenues of learning including a dedicated LMS (Learning Management System) and online platform with learning materials. These platforms were chosen due to their ease of use for the end learners, and their multimedia opportunities, meaning they are neurodiverse-friendly too. Besides this, we work with the individual to create a personal development plan inclusive of company funded courses relevant to the progression that person desires. Our HR team monitors this from a reporting aspect, to ensure gender equality in our promotion and development, too.

  Wellbeing

  At One Beyond we have an established mental health support team in conjunction with a comprehensive EAP to support employees from everyday wellbeing to times of mental health crisis. Besides being diverse in terms of background and life experience, our Mental Health First Aid (MHFA) team is present in every location across the business, as well as across multiple departments to support at all levels. They offer one-to-one sessions, publicity internally for awareness days, and run monthly workshops, alongside monitoring mental and physical sickness days. We partner with SimplyHealth and Simpila on our offerings; SimplyHealth provides our EAP which is inclusive of a “Wellbeing Centre” offering legal advice, 24/7 GP and counselling services, and gym or fitness equipment discounts; Simpila are an MHFA England certified training provider who support our MHFA’s from first training, to upskilling, to providing a new ongoing support system and network. In order to stay ahead of the curve, we’re now looking to implement a Financial Wellbeing service with another external provider.; ; Our biggest focus with our MHFA and Wellbeing services is establishing this as part of the wider company culture. This began with writing and implementing a detailed Wellbeing Policy for the Group, and consistently championing the services across all platforms to ensure it gets visibility, and in turn, use. This is led by our Leadership and Board, who are equally as passionate about the service, as everyone across the Company.

Pricing

• Price: £600 to £1,250 a user a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@one-beyond.com. Tell them what format you need. It will help if you say what assistive technology you use.