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UNSUNG LIMITED

PKI Solution Design & Delivery

Unsung is a vendor-agnostic professional services company specializing in PKI. We guide our clients through every step of their PKI discovery, design, and implementation process, enabling business and technology outcomes.​

Our expertise spans on-premise, hybrid and cloud-based cybersecurity, cryptography management, encryption, and authentication.

Features

  • Consultative services on full PKI ecosystem; governance, operational & technical.
  • Provide Proof-of-Concept or workshop Discovery Services.
  • PKI discovery, design, implementation, and service transition activities.
  • Aligned to best industry practice & NCSC guidelines
  • Expertise and guidance on authentication, encryption, cryptography and post-quantum protection.
  • Hardware Security Modules (HSMs), and associated software
  • Expertise in Certificate Authority, Registrations Authority, Validation Authority, Encryption.
  • Expertise in Key Management solutions & certificate lifecycle management.
  • SC & DV cleared subject matter experts

Benefits

  • A performant, scalable & compliant PKI encryption & authentication service.
  • PKI services aligned to industry best practice & Government guidelines.
  • A vendor agnostic approach to support requirements and cost profile
  • Reduction of operational costs through automation of certificate management.
  • Zero Trust architecture and a distributed and heterogeneous trust model.
  • Quantum resistant PKI solutions.
  • Reduction and mitigation of information risk through protection of information.

Pricing

£750 to £1,950 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@unsungltd.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 0 2 7 5 5 5 5 7 6 2 5 9 0 5

Contact

UNSUNG LIMITED Richard Warwick-Smith
Telephone: 07961166249
Email: info@unsungltd.com

Planning

Planning service
Yes
How the planning service works
Unsung offers vendor-agnostic professional services, specializing in Public Key Infrastructure (PKI), to guide organizations seamlessly through the implementation of cloud hosting or software services. Our consultative approach encompasses the entire PKI ecosystem, addressing governance, operational, and technical aspects. We provide Proof-of-Concept or workshop Discovery Services, enabling clients to envision and plan their cloud hosting or software service implementation effectively. From PKI discovery, design, and implementation to service transition activities, including training and knowledge transfer, we ensure a comprehensive approach tailored to individual business needs. Our design and deployment strategies adhere to best industry practices and NCSC guidelines, supporting Zero Trust, Cloud Adoption, and Big Data initiatives. With expertise in authentication, encryption, cryptography, and post-quantum protection, we offer guidance on selecting the most suitable solutions for secure cloud hosting or software services. Additionally, our proficiency in Hardware Security Modules (HSMs) and associated software, Certificate Authority, Registrations Authority, Validation Authority, Encryption, Key Management solutions, and certificate lifecycle management ensures robust security and compliance. We also assist in drafting PKI Security and Certificate Policy documentation, providing organizations with a solid foundation for their cloud hosting or software service implementations.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Unsung, a leading provider of vendor-agnostic professional services specializing in Public Key Infrastructure (PKI), extends comprehensive support to organizations in training their teams for efficient management of cloud software. Our tailored approach encompasses the development and delivery of training programs customized to the specific needs and objectives of each organization. Leveraging our extensive expertise in PKI and cloud technologies, we offer interactive workshops, runbooks, and early life support services to ensure effective knowledge transfer and skill development. Our workshops provide hands-on training sessions designed to familiarize teams with the features, functionalities, and best practices of the cloud software. Runbooks are meticulously crafted documents that serve as practical guides for executing common tasks and troubleshooting issues, empowering teams to navigate the complexities of the cloud environment confidently. Additionally, our early life support services offer real-time assistance and guidance during the initial stages of software implementation, helping teams overcome challenges and maximize productivity. Through our comprehensive training approach, organizations can enhance their teams' proficiency in managing cloud software, improving efficiency, reducing downtime, and ultimately driving business success in the cloud era.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Unsung, a vendor-agnostic PKI specialist, facilitates seamless migration to diverse cloud services. Our consultative approach starts with a thorough assessment of existing PKI ecosystems and target cloud requirements. We provide tailored consultancy covering governance, operations, and technology aspects, ensuring a smooth transition. With Proof-of-Concept workshops, we visualize migration paths and offer guidance on PKI discovery, design, and implementation. Our strategies adhere to industry best practices, ensuring compliance and security alignment. We specialize in Zero Trust, Cloud Adoption, and Big Data initiatives, integrating PKI solutions seamlessly. Expertise in authentication, encryption, and post-quantum protection safeguards data confidentiality in the cloud. Leveraging Hardware Security Modules (HSMs) and lifecycle management, we ensure scalability and future-proofing. Through our comprehensive support, organizations migrate confidently, knowing their PKI infrastructure is robust and adaptable.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Unsung are able to provide Quality Assurance (QA) services across all aspects of the PKI ecosystem. PKI Policy, Procedures, Documentation: Unsung are able to review and QA all aspects of an organisation’s existing PKI technical documentation, procedures, and advise on improvements or updates. (If its new PKI set up for the organisation, Unsung are able to peer-to-peer QA all proposed documentation in relation to the new solution and delivery). Technical: Unsung's wide ranging experience and knowledge on Public Sector security compliance, policy & best practices, means they canQA all current or proposed new PKI technical designs, policy and procedures. Project delivery activities: Unsung is able be in collaboration with an organisation’s project management teams and abide to their associated delivery governance & QA requirements. Including SLA driven - project meetings, reporting, staged gated delivery processes. All our services are performed to high industry standards and recognised practices. We regularly quality check our services with clients and adjust our business approach accordingly. Performance management is integral to our offering and further details can be provided on request.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Not Applicable

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 hour during working hours. Working hours are defined as Monday to Friday 9-5.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
To be confirmed on engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • ISO27001 is forecast for July 2024
  • Cyber Essentials Plus is forecast for July 2024

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Wellbeing

Fighting climate change

Unsung have the majority of our staff working remotely which reduces our climate impact. We also book all of our business travel through Travel Perk which allows us to offset corporate travel emissions.

Tackling economic inequality

Unsung are committed to collaboration, innovation and responsibility. We prioritise developing a diverse supply chain and work with startups and SMEs to foster inclusivity and economic growth.
Our solutions emphasise innovation and disruptive technologies to enhance cost effectiveness and quality. We are focused on developing scalable, future-proof delivery methods.
We prioritise collaboration and responsible practices to ensure operational continuity. We engage with our stakeholders to build support for resilience and capacity building, creating a collaborative ecosystem focused on sustainable growth and mutual success.

Wellbeing

Unsung are committed to improving health and wellbeing for our staff. We offer flexible working and remote working options allowing for a work-life balance that allows and supports physical and mental health.
Additionally, we provide subscriptions to the meditation app Calm which promotes mental wellness.
These initiatives enhance the wellbeing of our workforce and set a positive example.

Pricing

Price
£750 to £1,950 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@unsungltd.com. Tell them what format you need. It will help if you say what assistive technology you use.