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Brainwave Labs Limited

Communities of Practice Development Service

Our Communities of Practice (CoPs) service is specifically designed for organisations looking to drive innovation and effective change through collaborative and experiential learning. By establishing CoPs within your organisation, we enable a structured environment where your team can continuously develop and refine their skills, aligning with your strategic goals.

Features

  • Co-design with your team for tailored alignment and effectiveness.
  • Structures fostering learning through interactive collaboration.
  • Real-world scenarios for practical skill enhancement.
  • Comprehensive, adaptable resources for diverse scenarios and needs.
  • Cultivate independent skills through peer and experiential learning.
  • Clear articulation of CoP objectives for effective engagement.
  • Digital platforms for seamless communication and idea exchange.
  • Develop leadership within CoPs for sustained growth and evolution.

Benefits

  • Deeply relevant structures aligned with organisation's needs.
  • Facilitates knowledge sharing for collective skill development organisation-wide.
  • Diverse interactions drive innovative problem-solving for complex challenges.
  • Reusable tools ensure consistent practices, reducing redundancy and enhancing productivity.
  • Improve staff engagement boosting satisfaction and reducing turnover costs.
  • Accelerate new hire onboarding and provide continuous professional development.
  • CoPs enable rapid and effective responses to unplanned events.
  • Promote shared values and community for strengthened organisational culture.
  • Strategic support prepares leaders for sustained community benefits.

Pricing

£595 to £1,495 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michael@brainwavelabs.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 0 4 3 2 5 1 5 3 2 8 8 6 7 4

Contact

Brainwave Labs Limited Michael Ekpe
Telephone: 07771255949
Email: michael@brainwavelabs.io

Planning

Planning service
Yes
How the planning service works
Objective Setting: Define clear, actionable objectives for the CoP that align with organisational goals and strategies.

Stakeholder Engagement: Identify and engage key stakeholders within the organisation to ensure their buy-in and ongoing support for the CoP.

Resource Allocation: Determine the resources required, including time, budget, and human resources, to effectively support the CoP.

Timeline Development: Establish a realistic timeline for the rollout and ongoing management of the CoP, including key milestones and checkpoints.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Learning Technology Software Solutions
  • Knowledge Sharing Platforms
  • Office 365
  • Collaboration Tools

Training

Training service provided
Yes
How the training service works
1. Objective Setting: Define actionable goals aligned with organisational strategies.
2. Stakeholder Engagement: Secure buy-in and support from key stakeholders.
3. Resource Allocation: Determine necessary resources for effective CoP support.
4. Timeline Development: Establish realistic rollout and management timelines with milestones.
Training is tied to specific services
Yes
Services the training service works with
  • Learning Management Systems (LMS)
  • Experiential Learning Software (SaaS)
  • Knowledge Management Solutions
  • Collaboration Tools
  • Peer-to-Peer Collaboration Tools
  • Social Learning System

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Infrastructure Setup: Develop the necessary infrastructure to support the CoP, including digital platforms for collaboration and knowledge sharing.
Member Onboarding: Create an onboarding process for new CoP members that includes training on tools and an introduction to CoP protocols and expectations.
Data Integration: Ensure that existing data and resources are integrated into the CoP environment, making them accessible to all members.
Legacy Practices Review: Evaluate existing practices and systems to identify which aspects can be integrated into the CoP and which should be phased out.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Office 365
  • Google Suite
  • Learning Technology Solutions
  • Monday
  • Asana

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Collaborative Design: Work directly with client teams to co-design the CoP, ensuring it meets the specific needs and challenges of the organisation.
Experiential Learning Focus: Leverage real-world scenarios to anchor learning and knowledge sharing activities, providing members with practical and applicable skills and knowledge.
Sustainable Empowerment: Equip the CoP with tools and strategies to promote long-term self-sufficiency, reducing dependency on external facilitators.
Continuous Improvement: Implement mechanisms for ongoing feedback and adaptation of the CoP to ensure it remains relevant and effective.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
Certified security testers
Yes
Security testing certifications
CHECK

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Office 365, Google Suite, Learning Management Systems, Enterprise Resource Planning Solutions.

Service scope

Service constraints
Our primary support hours are from 9 AM to 5 PM, Monday to Friday. Additionally, we offer remote support after 5 PM for any urgent issues or assistance required outside of these core hours. It's important for buyers to understand that while we strive to provide comprehensive support, in-person support options may be limited, with our focus being on remote assistance to ensure prompt and efficient resolution of queries and challenges.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our service offers comprehensive email and online ticketing support, ensuring prompt and efficient assistance for all queries. During standard business hours, 9 am to 5 pm, Monday to Friday, our response time is within 2 hours for all queries received. For support requests submitted after 5 pm, we provide remote support with a guaranteed response time by the next business day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our support services are adaptable to suit your business requirements, offering both in-person and remote assistance through email, telephone, Teams meetings, and Google Meet.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity

Covid-19 recovery

To aid in the nation's recovery from the COVID-19 pandemic, our G-Cloud services enhance remote working capabilities and support public health initiatives through experiential learning platforms. These platforms are tailored to train government staff and the public in new digital tools and health guidelines through interactive, practice-based scenarios. This hands-on approach ensures that knowledge is not only acquired but also applied effectively, enhancing both individual and organisational resilience.

Tackling economic inequality

Our commitment to reducing economic inequality is furthered by providing scalable, experiential learning solutions. These offerings enable smaller government bodies and communities to gain access to quality educational resources, thus bridging the digital divide. By offering cost-effective, innovative solutions that include practical learning experiences, we ensure that technological advancements are accessible to all, promoting economic opportunity across diverse communities.

Equal opportunity

Our approach to delivering G-Cloud services is rooted in the principle of equal opportunity. Our commitment to reducing economic inequality is furthered by providing scalable, experiential learning solutions. These offerings enable smaller government bodies and communities to gain access to quality educational resources, thus bridging the digital divide. By offering cost-effective, innovative solutions that include practical learning experiences, we ensure that technological advancements are accessible to all, promoting levelling up of economic opportunity across diverse communities.

Pricing

Price
£595 to £1,495 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michael@brainwavelabs.io. Tell them what format you need. It will help if you say what assistive technology you use.