BLOCKPHISH

Guardicore Software Defined Segmentation Managed Service

The Guardicore Centra Security Platform allows you automatically visualise your entire data centre environment, map application dependencies and flows to identify security gaps, and create policies based on asset classification, including AI-powered templates, reducing your attack surface and minimising the risk of Ransomware

Features

• Provide full network visibility down to the process level
• Map application process and context level dependencies and flows
• Consistent network segmentation policy enforcement across cloud and datacenter
• Simple and Intuitive Micro-Segmentation
• Granular Visibility and Controls for Hybrid Cloud
• Application and environment ringfencing
• Detailed incident and threat reports

Benefits

• Unrivaled visibility of your network traffic at a process level
• Reduce risk with granular segmentation policies that prevent lateral movement
• Reduce network complexity while enhancing security
• Innovate faster by integrating security into DevOps and automation
• Built for Cloud
• Enterprise Scalability and Performance
• Detect More Threats Faster and Respond with Greater Intelligence

£50 to £350 a server a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

704344129710370

Contact

Samantha Jennings
07714705598
Sam.Jennings@BlockPhish.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: A list of supported operating systems can be provided on request.
• System requirements:
  • Aggregator - 4GB RAM min., 4 vCPUs min., 30GB storage
  • Further system reqs provided on contract award

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days. Further detail can be provided on contract award.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: BLOCKPHISH provide full onboarding including training, demo environments and implementation workshops
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data is fully deleted and servers sanitised on license termination.
• End-of-contract process: License terms are one, two or three years with renewal options available. Managed services can be procured at an additional cost.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Automate configuration
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Guardicore is highly versatile and can be customised to meet business requirements

Scaling

• Independence of resources: Guardicore has been built for cloud and is infinitely scalable to meet customer demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Guardicore provides unrivaled visibility into your network traffic. Examples, Policy violations, incidents per hour/per day, reputation statistics and more
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Guardicore (Akamai)

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Guardicore Centra supports the following Intelligence-Sharing Export Protocols STIX, Syslog, CEF and Open REST API
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.5% Service Credit added to the Customer’s Service Plan at no extra charge to the Customer. If no other contractual definition applies, Service Plan will be considered as 20% of the agreed annual license fee Uptime Percentage (out of the Quarterly Service Plan value) Target Uptime- 99.5% and above Less than 99% but equal to or greater than 97.5% - 2.5% Less than 97.5% but equal to or greater than 96% - 5% Less than 96% but equal to or greater than 94% -10% Less than 94% - 15%
• Approach to resilience: Available on request
• Outage reporting: Tailorable dependent on customer's requirements

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Granular policy based access configuration
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • CISSP
  • CISM
  • CISA

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Certificate. In addition, all internal policies follow best practices outlined by ISO/IEC 27001.
• Information security policies and processes: Independently verified processes for Security. ISO27001 for public hosted cloud service

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Managed end to end threat analysis with machine learning and artificial intelligence applications.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Managed end to end service for protective monitoring
• Incident management type: Supplier-defined controls
• Incident management approach: Managed end to end Incident Management approach

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Equal opportunity:

  Equal opportunity

  BLOCKPHISH is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pricing

• Price: £50 to £350 a server a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Two week proof of concept is possible

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.