Leighton

UX / UI Design

Our UX/UI design service enhances cloud accessibility and effectiveness. Compliant with GDS principles and WCAG guidelines, we employ user-centric methodologies to create user-friendly interfaces across devices, turning ideas into reality through collaborative and iterative design. Our experts focus on customer and stakeholder engagement.

Features

• User-centric design for cloud accessibility and user friendly interfaces.
• GDS-compliant principles ensure high-quality, accessible user experiences.
• Adherence to WCAG guidelines ensures inclusivity and accessibility across devices.
• Collaborative and iterative approach to turn ideas into practical designs.
• User-focused interfaces enhance user satisfaction and engagement.
• Expert UI/UX consultants create intuitive, visually appealing designs.
• Prototyping expertise for testing and refining user interactions seamlessly.
• Responsive design across various devices and screen sizes.
• Stakeholder engagement ensures alignment with business goals and vision.

Benefits

• Accessibility focus makes your cloud services user-friendly for diverse audiences.
• GDS compliance ensures quality, accessible experiences.
• WCAG adherence promotes inclusivity, reaching a wider user base.
• Collaborative design transforms ideas into practical, effective user interfaces.
• Increased user satisfaction through intuitive, user-focused interface design.
• Seamless prototyping refines interactions, enhancing overall user experience.
• Responsive interfaces provide consistent experience on all devices and screens.
• Aligned business goals with stakeholder engagement in design process.

£470 to £1,475 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at claire.cundill@leighton.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

704493200663350

Contact

Claire Cundill
07923105220
claire.cundill@leighton.com

Planning

• Planning service: Yes
• How the planning service works: Your software development journey begins with Planning, Analysis and Design, where we invest time upfront to gain a deep understanding of your organisation, your requirements and your objectives. At this stage, we are meticulously planning and analysing to define the project scope, gather organisational and user requirements, evaluate feasibility and establish a shared vision. This phase serves as the foundation for your software solution.; ; Next we distil the insights gathered into a clear roadmap. Crafting a comprehensive software requirement specification (SRS), we outline your software's intricacies and requirements, serving as a blueprint for the development team. At this stage we consider functional and non-functional requirements, system requirements, UX, UI and branding and any limitations or constraints.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: A training manual, documentation and materials are provided for the modernised application.
• Training is tied to specific services: Yes
• Services the training service works with:
  • AWS
  • GCP
  • Azure

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We will implement a cloud landing zone and DevOps pipeline. Working together with your team, we’ll rehost, replatform, or refactor each identified application based on your custom plan.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AWS
  • GCP
  • Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality is non-negotiable, and in the testing phase, we rigorously validate every element of your application. Leveraging a robust QA process and a seamless CI/CD pipeline, we ensure that your application not only meets but exceeds expectations. From alpha testing to customer-involved beta testing, quality assurance is paramount.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security testing
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: Beyond deployment, our commitment extends into the maintenance phase. We stand by your side, offering ongoing support, addressing issues promptly, and implementing updates or enhancements. As your business evolves, we ensure your software remains a dynamic, responsive ally, adapting to changing needs and technologies.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our support team will strive to provide an initial response to any support request within a specified timeframe, based on your support agreement. The initial response will be acknowledgement of the issue and that a member of the support team is looking into the issue for you. Where possible, an estimated timeframe for a resolution will be provided.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Level 1 – Technical Maintenance ; • All projects should have this from a security and resilience point of view.; • Strategic updating of software to latest patched versions.; • Assess application against best practice.; • Prioritise findings by criticality and amend with in time capacity available; ; Level 2 - Technical Maintenance and SLO Support ; • All the above with SLO.; ; Level 3 - Extended Technical Maintenance + Feature Enhancement ; • All the above with extra time to work on backlog and include feature enhancement.; ; Level 4 - Complete Support and Feature Enhancement ; • All the above, with utilisation increased to increase scope of feature enhancement.; ; Level 5 - Team Utilisation, Full Sprint Team, Custom Costing ; • If support is continually above the cap required for level 4, we would suggest a custom level of support is required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 12/05/2021
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Wellbeing

  Fighting climate change

  Our approach to fighting climate change focuses on various aspects, including guidelines, sustainable practices, and employee engagement. We prioritise reducing emissions, optimising energy use, and promoting recycling. We are committed to minimizing our environmental impact and fighting climate change. ; ; • Guidelines and Standards:; ; Our reports and processes adhere to ISO and ITIL standards. We focus on reducing travel by prioritising web-based meetings. Our office building meets emission reduction requirements ; ; • Sustainable Purchasing:; ; Computers purchased comply with environmental and energy-saving standards.; ; • Environmental Impact Areas:; ; Leighton’s environmental impact is limited to. Limited employee commuting as we operate remote working first. Travel to customers, partners, or events.; o Energy consumption in offices.;  Business travel.;  Paper consumption and waste.; o Mitigation Steps:;  Encourage public transport for commuting and business travel.;  Implement a paperless office policy and participate in recycling programs.;  Optimize energy consumption in our office.; o Reduce hardware and IT infrastructure through virtualization.;  Manage disposal/recycling of IT equipment.;  Implement emission-critical car policies.

  Wellbeing

  As we continue to grow, we continue to invest in supporting our colleagues physical and mental health and well being. At a companywide level we provide all employees with:-; ; • Access to our Employee Assistance Programme (EAP), providing mental and physical health and well being support 24/7.; • Dedicated Colleague Experience Partners that provide hands on support and pastoral care. ; • Virtual events, Community Days and On You sessions that keep colleagues connected and prioritise support where they tell us they need it. ; • Healthier travel option including Cycle to Work schemes and an electric vehicle salary sacrifice scheme, which also has positive environmental impacts.; • Health and safety policies outlines within our Company Handbook.

Pricing

• Price: £470 to £1,475 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at claire.cundill@leighton.com. Tell them what format you need. It will help if you say what assistive technology you use.