BLOCKPHISH

Guardicore Software Defined Segmentation Managed Service

The Guardicore Centra Security Platform allows you automatically visualise your entire data centre environment, map application dependencies and flows to identify security gaps, and create policies based on asset classification, including AI-powered templates, reducing your attack surface and minimising the risk of Ransomware

Features

• Provide full network visibility down to the process level
• Map application process and context level dependencies and flows
• Consistent network segmentation policy enforcement across cloud and datacenter
• Simple and Intuitive Micro-Segmentation
• Granular Visibility and Controls for Hybrid Cloud
• Application and environment ringfencing
• Detailed incident and threat reports

Benefits

• Unrivaled visibility of your network traffic at a process level
• Reduce risk with granular segmentation policies that prevent lateral movement
• Reduce network complexity while enhancing security
• Innovate faster by integrating security into DevOps and automation
• Built for Cloud
• Enterprise Scalability and Performance
• Detect More Threats Faster and Respond with Greater Intelligence
• Reduce the risk from Ransomware
• Secure your legacy devices
• Segment IT/OT/IoT environments

£50 to £350 a server a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

707149254334671

Contact

Samantha Jennings
07714705598
Sam.Jennings@BlockPhish.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: A list of supported operating systems can be provided on request.
• System requirements:
  • Aggregator - 4GB RAM min., 4 vCPUs min., 30GB storage
  • Further system reqs provided on contract award

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days. Further detail can be provided on contract award.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: BLOCKPHISH provide full onboarding including training, demo environments and implementation workshops
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data is fully deleted and servers sanitised on license termination.
• End-of-contract process: License terms are one, two or three years with renewal options available. Managed services can be procured at an additional cost.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Automate configuration
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Guardicore is highly versatile and can be customised to meet business requirements

Scaling

• Independence of resources: Guardicore has been built for cloud and is infinitely scalable to meet customer demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Guardicore provides unrivaled visibility into your network traffic. Examples, Policy violations, incidents per hour/per day, reputation statistics and more
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Guardicore (Akamai)

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Guardicore Centra supports the following Intelligence-Sharing Export Protocols STIX, Syslog, CEF and Open REST API
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.5% Service Credit added to the Customer’s Service Plan at no extra charge to the Customer. If no other contractual definition applies, Service Plan will be considered as 20% of the agreed annual license fee Uptime Percentage (out of the Quarterly Service Plan value) Target Uptime- 99.5% and above Less than 99% but equal to or greater than 97.5% - 2.5% Less than 97.5% but equal to or greater than 96% - 5% Less than 96% but equal to or greater than 94% -10% Less than 94% - 15%
• Approach to resilience: Available on request
• Outage reporting: Tailorable dependent on customer's requirements

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Granular policy based access configuration
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: NQA Certification Ltd
• ISO/IEC 27001 accreditation date: 15/08/23
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • CISSP
  • CISM
  • CISA

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Certificate. In addition, all internal policies follow best practices outlined by ISO/IEC 27001.
• Information security policies and processes: Independently verified processes for Security. ISO27001 for public hosted cloud service

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Managed end to end threat analysis with machine learning and artificial intelligence applications.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Managed end to end service for protective monitoring
• Incident management type: Supplier-defined controls
• Incident management approach: Managed end to end Incident Management approach

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  BLOCKPHISH has several initiatives in place to support economic inequality including, but not limited to, the following:; ; Reference MAC 2.2/MAC 2.3 - we continually support our staff in training and upskilling to attain certifications and accreditations in cyber security which is a growing area with significant skills shortages. This has included employing candidates who are the 'right fit' for our organisation without any prior professional experience and investing in their development and qualifications to become cyber security consultants. We are also a member of the NCSC CyberFirst Bursary Scheme and, as well as seeking to offer placements to students, we promote CyberFirst activities through our social channels, have sponsored the CyberFirst awards and have spoken at CyberFirst events.; ; Reference MAC 3.1 - our supply chains are made up of other SMEs and start-ups as well as larger organisations. Whilst we are a London based agency, where feasible, we engage with smaller organisations outside of the capital to ensure that there is an economic advantage across the country. A recent example of this is where we used a designer to create some collateral for an event we were attending. The designer was not London based and worked in the north of the UK.

  Equal opportunity

  BLOCKPHISH has an Equal Opportunity and Diversity Policy in place which is reviewed annually by our Partners. The policy is available on the intranet for all staff to access and the key principles of it are outlined in our Staff Handbook. More practically, we have several initiatives in place to support equal opportunity in the workplace including, but not limited to, the following:; ; Reference MAC 6.1 / MAC 6.2 - BLOCKPHISH has documented and inclusive recruitment practices in place from advertising a role through to working with our employees on their professional and personal development plans. Our interview process evaluates the candidates' competencies against the role requirements and is a structured three stage process. The Senior Leadership Team are also working with an external consultant to develop a hiring strategy to increase, amongst other things, the number of females into our organisation. We have also recently hired a female Head of Operations into the Senior Leadership Team.; ; We continually invest in our staff to achieve industry recognised certifications as part of their ongoing development, enabling them to develop new skills. Equally, we support our contractors to attain higher paid work; we have paid the cost for several of our contract staff to attain advanced security clearance to enable them to work on new projects, increasing their exposure to more specialist work, thus increasing their rate of pay.

  Wellbeing

  BLOCKPHISH takes the wellbeing of our staff very seriously and, despite being a small company, we have several initiatives in place to support wellbeing including, but not limited to, the following:; ; Reference MAC 7.1 - all BLOCKPHISH staff have access to a health and wellbeing package as part of their company benefits. This ; includes:; - 24/7 confidential access to an online GP;; - 24/7 access to mental health resources, which includes access to professional and qualified counsellors 'in the moment' support or referral to structured therapy (up to six sessions);; - referral to a range of information / signposting services including health - including menopause information and support - legal, money and debt information and complimentary will writing service;; - access to an online eye screening test;; - gym discount;; - discounts for dining, shopping, travel, leisure activities across various outlets.; ; In addition to this, staff also have a private healthcare plan and private company pension as part of their package. ; ; Our culture around the importance of wellbeing does not stop with our staff. We continually have regular 'coffee mornings' with our contracted staff to ensure they have the support they require on client projects from both a practical and psychological point of view. We include them as part of our team, inviting them to social events and to monthly team meetings.

Pricing

• Price: £50 to £350 a server a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Two week proof of concept is possible

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.