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ROQ Limited

Contract and RFP Review Service

To avoid significant unplanned costs and poor-quality solutions being delivered by third-party developers or system integrators, Roq provides a niche service to review commercial documents, such as Request for Proposals (RFPs) and Contracts, to identify and recommend changes to ensure that quality is built into the contractual deliverables.

Features

  • Defines how to measure supplier performance during delivery of applications
  • Provides acceptance criteria to include in the RFP or contract
  • Reviews aged contracts, to help shape future RFPs or contracts
  • Reviews existing documents and makes key recommendations
  • In depth review of key artefacts, documents and deliverables
  • Provide test expertise to ensure best practice adopted
  • Early review and confirmation of findings with stakeholders
  • Early definition of supplier deliverables
  • Provide clarity with regard to test assurance and test witnessing
  • Ensure RFP bidders are in line with desired acceptance criteria

Benefits

  • Roq's independence and focus on quality puts clients' interest first
  • Improvement in the quality of solutions delivered
  • More efficient and effective testing processes in place
  • Avoid significant additional work and therefore unplanned overspend
  • Mitigating business risks will enable effective project governance
  • Ensure this crucial, time-consuming activity, builds quality into solution
  • Establishes a baseline for supplier governance and assurance
  • Ensure clarity with regard to supplier deliverables
  • Ensure accountability and responsibility for test phases are defined

Pricing

£670 to £1,100 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.moore@roq.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 0 7 3 7 7 3 7 1 0 6 5 9 4 0

Contact

ROQ Limited David Moore
Telephone: 07725591105
Email: david.moore@roq.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Roq is a values-driven, outcomes-focused Quality Engineering and software testing consultancy. We place client needs at the core of our service delivery model, adopting a proprietary Understand>Define>Deliver approach to each client engagement. As an independent provider, we have the expertise and acute focus on quality needed to provide thought-leadership in this area. To fully understand the requirements, this may involve a short discovery exercise, working with senior stakeholders, suppliers, and partners (as early as possible) to determine key objectives, timelines, and other variables – in keeping with our ‘shift-left’ ethos.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Roq provides support related to Quality Engineering, Software Testing and Quality Assurance. This is done via the client's most appropriate channel, i.e. by phone, email, in-person, web chat, or other collaboration platforms. Each of our clients is also assigned a managing consultant, accountable for ensuring that Roq is meeting any agreed key SLAs and building a strong partnership to anticipate any fluctuations in demand. Typically they will hold regular meetings (usually face-to-face) as regular checkpoints, to discuss engagement performance and handle any commercial elements of the engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Roq considers protection of the environment in which we live and operate to be sound business practice. We endeavour to reduce our environmental impact to an absolute minimum in the following ways:

• We use a local company for recycling all our plastic, metal, paper and cardboard

• We operate a predominantly paperless office where printing is kept to an absolute minimum and we use electronic documents where possible

• We provide a mains-fed water cooler in the office to reduce the use of plastic water bottles

• We endeavour to keep wastage to a minimum, using all resources in an efficient yet effective manner

• We ensure all employees are aware of this policy and our collective responsibilities so that we all work within an environmentally aware culture

Equal opportunity

It is Roq's aim to create an environment that encourages and values diversity. We aim to draw upon the widest possible range of views and experiences in order to meet the changing needs of our colleagues, clients and partners. We seek to promote diversity and to respond to the needs of all individuals in a fair, consistent and equitable manner, whilst observing our responsibility to current legislation.

Wellbeing

All Roq employees have access to the Employee Assistance Programme (Wellbeing Hub). This programme offers free counselling, financial and legal advice as well as online information regarding areas such as moving house, consumer disputes, divorce, speeding tickets, child support and wills. The service provided is anonymous and we have no visibility of who has contacted the Programme or what it was regarding.

Pricing

Price
£670 to £1,100 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.moore@roq.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.