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Deeper Than Blue Ltd

API data integration - development and support using HTTP, SOAP, REST, JSON, GraphQL and SpringBoot

DeeperThanBlue have decades of integration experience and building robust APIs.
We are ready to leverage existing vendor offerings, or develop bespoke solutions utilising HTTP, SOAP, REST, JSON, GraphQL and SpringBoot micro services or develop hybrid solutions.
We’re experienced in a range of middleware solutions-services to provide that “complete” integration experience.

Features

  • Broad range of API experience
  • Integration workshops and solution design services
  • Integration development services
  • Integration testing services
  • Integration support services
  • Proof of Concept (PoC) services
  • Traditional on-premise, hybrid or cloud integrating experience
  • Delivery against Agile or Prince project management frameworks
  • Skilled and experienced project managers, technical, development and support teams

Benefits

  • Workshop and design teams able to translate requirements into solutions
  • Experienced development teams capable of tackling complex integration challenges
  • Consistent points of contact within the communication structure
  • Experienced in delivering lower risk integration implementations
  • Experienced in handling complexity across multi-platform technologies
  • Flexibility with the goal to deliver success with each engagement

Pricing

£400 to £1,600 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tgv@deeperthanblue.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 0 7 9 9 5 2 6 1 2 9 1 6 9 9

Contact

Deeper Than Blue Ltd Tony Gallardo-Vega
Telephone: 01143992820
Email: tgv@deeperthanblue.co.uk

Planning

Planning service
Yes
How the planning service works
We assess your needs comprehensively, taking into account both business and IT considerations, as well as the user experience. Our guidance and recommendations focus on leveraging Cloud technology to modernise your solution, addressing specific business and technical hurdles. By evaluating your existing operations and systems, we identify opportunities to optimise processes and infrastructure for enhanced flexibility and security in the Cloud environment. Our approach may involve utilising various techniques and tools such as containerisation (e.g., Docker), container orchestration (Kubernetes), load balancing, automatic scaling, data migration, as well as both relational and non-relational databases.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Google Cloud Platform
  • Amazon Wed Services (AWS)
  • Microsoft Azure
  • IBM Cloud

Training

Training service provided
Yes
How the training service works
Our team of expert consultants will craft a tailored training program designed to meet the unique needs of your business, security protocols, and end-user expectations. This personalised approach ensures that you gain comprehensive proficiency with the platform, empowering you to assume full ownership. Training sessions can be conducted individually or in groups, utilising presentations as a primary delivery method. Additionally, training options are available as part of a support retainer package. We provide documentation in formats that align with your business preferences, typically encompassing presentations, written materials, and instructional videos.
Training is tied to specific services
Yes
Services the training service works with
  • Google Cloud Platform (GCP)
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • IBM Cloud

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We conduct a thorough analysis of your existing software and data, whether they reside on-premises or in external third-party systems. Subsequently, we develop an automated migration process to seamlessly transition both the application and data to the Cloud. Our approach focuses on minimising application downtime by meticulously planning the migration and synchronising data across multiple environments. Even for transactional applications, we employ database replication techniques to ensure a smooth migration experience for end users.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Google Cloud Platform
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • IBM Cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We maintain dedicated in-house resources to uphold application quality and assess performance through a variety of tools and procedures. Quality assurance (QA) is integrated at every stage of development, with quality gates implemented throughout.

Our approach includes leveraging various services to continually evaluate application performance over its lifecycle. We establish acceptance criteria, meticulously document test scripts, and manage the testing process from start to finish.

To ensure ongoing stability, we automate regression testing for future updates. Additionally, we conduct regular Disaster Recovery exercises on a monthly or quarterly basis to validate the efficiency of backup and restore procedures.

Our comprehensive QA services encompass a range of activities:
- Conducting accessibility audits to WCAG 2.1 standards
- Performing peer reviews for each deployment
- Executing manual exploratory and cross-browser testing
- Conducting functional testing based on user story acceptance criteria
- Implementing automated regression testing with tools like Ghost Inspector
- Conducting Google Lighthouse audits for performance, SEO, and best practices compliance
- Conducting load and scale testing
- Monitoring server performance
- Performing security audits and penetration tests
- Performance testing using JMeter and Grafana

Security testing

Security services
Yes
Security services type
  • Security design
  • Security incident management

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We support Google Cloud (GCP), Amazon Web Services (AWS), Microsoft Azure and IBM Cloud as well as any software that can be deployed or runs on a Windows or Linux operating system.

Our team of consultants and engineers use industry-leading tools to setup and monitor the services and process support tickets via our 24/7 helpdesk and responsive/transparent SLA.

We monitor the ongoing performance of our service to clients with regular service reviews/retrospectives and surveys to ensure a focus on continual improvement.

Service scope

Service constraints
The organisation (client) should cover any licence fees for proprietary services that are requested as part of the service. If open source software is being used, this will not be required.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We have different support tiers (at different prices). At the top level is 24/7 support down to working hours support Within this structure there are differing levels of severity - the top level being a response within 60 minutes
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
The support levels are subject to individual business requirements but our standard template is as follows;-

Level 1 - Business Critical - Production System Down - Response within 1 hour

Level 2 - Urgent - Production System Error but available - Response within 4 hours

Level 3 - Normal - Non-critical production/non-production system issue - Response within 16 hours

Level 4 - General Enquiry/Query - response within 24 hours

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

We assist organisations in minimising their carbon footprint through cloud migration. Depending on the current location of your systems, transitioning to the cloud can result in reducing up to 80% of carbon emissions. This commitment to sustainability is a key reason for our partnership with our cloud service provider.

Equal opportunity

We uphold a strict policy against discrimination based on protected characteristics listed within the Equality Act 2010. Furthermore, we are dedicated to fostering internal talent, providing opportunities for our diverse workforce to continuously grow and advance within the organisation.

Wellbeing

Deeper Than Blue is committed to providing a healthy working environment and improving the quality of working lives for all staff. We actively promote wellbeing throughout the business and strive to ensure all our employees have a positive work life balance. Proactively checking stress/performance levels for every member of staff, intervening and supporting individuals as necessary. We reinforce a culture of trust, professionalism and mutual respect.

We have established a network of Mental Health First-Aiders throughout the business, achieving a MHFA:staff ratio of 1:10.

Pricing

Price
£400 to £1,600 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tgv@deeperthanblue.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.